ul. Berka Joselewicza 19, Old Town, 31-031 Kraków, Poland
#18 of 268 hotels in Kraków
Guests' ChoiceBased on 1245 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.2
Facilities
9.3
Staff
9.6
Value for money
9.3
Free WiFi
9.1
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End of dialog contentReviewed: 4 May 2024
David
United KingdomBeautiful hotel. Excellent breakfast and bar. Nice garden space. Comfortable room. Welcome drink a nice touch. 10 min walk from old town and castle.
Stayed in May 2024
Reviewed: 2 May 2024
Lorna
United KingdomAll good
Clean, rooms lovely, got free upgrade on arrival
Stayed in April 2024
Reviewed: 27 April 2024
Karen
United KingdomNothing
Everything, very clean and well presented
Stayed in April 2024
Reviewed: 26 April 2024
Alison
United KingdomOnly problem we had was that the water in our room wasn’t very hot.
Great location. Comfortable well appointed room. Fabulous breakfast, bar and restaurant
Stayed in April 2024
Reviewed: 23 April 2024
74andrew
United KingdomNothing.
Lovely hotel located a 10 minute walk from the old town and about the same to the Jewish quarter. 5 minute walk from train station that goes directly to the airport which cost about £3.50 and takes just over 25 minutes. Uber to the airport only costs about £10. Our junior suite was spacious and perfectly clean, the bathroom was huge. Breakfast was great with ample choice for even the fussiest eater. We ate in the restaurant several times, food was great and inexpensive.
Stayed in April 2024
Reviewed: 23 April 2024
Murphybhoy
United KingdomNothing . Everything was perfect
This hotel was ideal for getting to all tourists spots . The hotel is beautiful and very welcoming nothing to much bother. We were given a free upgrade on arrival and the room was spacious and beautifully furnished with a big comfortable bed , tea and coffee available in room and bottle water free every day there was also a well stocked mini bar at reasonable prices and a supermarket right across the road. We loved this hotel and highly recommend it
Stayed in March 2024
Reviewed: 21 April 2024
Lester
United KingdomEverything was fantastic
Location Very clean Happy polite staff that would go above and beyond Comfortable Quiet environment
Stayed in April 2024
Reviewed: 16 April 2024
Gillian
United KingdomStaff very attentive. Excellent breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Joanne
United KingdomGorgeous room. Extremely clean. Breakfast is great. Ate in the hotel restaurant which was lovely and very good value for money. Staff extremely helpful. Location of hotel is perfect. Across from Jewish Quarter and 15 mins from main square in the old town.
Stayed in April 2024
Reviewed: 16 April 2024
Allan
United KingdomVery clean and welcoming
Great location
Stayed in April 2024
Reviewed: 15 April 2024
Sheryl
MalaysiaIt’s next to the train tracks so it can get loud when the trains pass through
Excellent location, within walking distance to Old Town and the Jewish quarter. Convenience store and supermarket located close by. Excellent breakfast spread with very attentive staff. Restaurant also serves great food for lunch and dinner. Staff is very helpful and polite.
Stayed in April 2024
Reviewed: 14 April 2024
James
United StatesConstantine. The patio. Location. Restaurant.
Stayed in April 2024
Reviewed: 10 April 2024
Frances
United KingdomAbsolutely everything! Lovely rooms, great breakfast with lots of choices! We ate two nights in the restaurant and again lovely food. Nice outdoor courtyard when weather permits. Ten min walk or two tram stops to edge of Old Town. Very helpful staff.
Stayed in April 2024
Reviewed: 1 April 2024
Humphrey
United KingdomThe whole trip was amazing
Stayed in March 2024
Reviewed: 1 April 2024
Morgan
AustraliaThat we had to leave and didn’t get to stay longer!!
Amazing boutique hotel - we stayed here based off all the amazing reviews!! From the moment we stepped out of the taxi, the staff were welcoming and so attentive! Took all our luggage to the room and even gave us a room tour to show us where everything was and how everything worked (first time in any hotel, that any staff had done this)! The front desk manager (forget his name) was amazing and helped us book Auswitch tours as soon as we arrived and secured spots for us for the very next day! We were so tired from jet lag the first night, we only had strength to visit hotel restaurant - but it was so amazing, we even went back the next night! Food was amazing and cannot recommend the passionfruit martini’s enough! Like all staff, restaurant staff were friendly and attentive! Bathroom was spacious and beds were so comfy - perfect for goodnight sleep after 20 something plane ride! We absolutely cannot wait to stay here again!!!
Stayed in March 2024
Reviewed: 30 March 2024
Claire
United KingdomNothing I loved the hotel
Friendly and helpful staff, great location (a 10 min walk to the main square) spotlessly clean and comfortable
Stayed in March 2024
Reviewed: 28 March 2024
Em
United KingdomIt was booked as a birthday and the hotel put a couple of balloons in the room .. would’ve expected a little more. Last year in Prague and in Athens for our birthdays hotels left a nice message, bottle and chocolates
Very well placed for all sights. Comfy bed, lovely decor.
Stayed in March 2024
Reviewed: 27 March 2024
Alec
United KingdomNothing
Everything, from comfy beds to cleanliness, great breakfast and staff so polite
Stayed in March 2024
Reviewed: 21 March 2024
Amy
CanadaBeautiful hotel in a great location. The staff was very friendly and I believe this was the cleanest hotel I've ever stayed in. The location is great, perfect for walking. We also ate at the restaurant, which was very good.
Stayed in March 2024
Reviewed: 20 March 2024
Tony
United KingdomNothing not to like
Nice clean modern hotel. Friendly and helpful staff
Stayed in March 2024
Reviewed: 16 March 2024
Heidi
United StatesVery professional, helpful staff. Breakfast, coffee, dinner, and cocktails excellent. Easy walking distance to everything. Quiet and clean. Charming, soothing colors, comfortable.
Stayed in March 2024
Reviewed: 10 March 2024
Chantal
MaltaAmenities close by, lovely walk to old town
Stayed in March 2024
Reviewed: 8 March 2024
Alex
United KingdomRoom was lovely, comfortable and with all the facilities to make it an enjoyable stay. Breakfast was extensive with lots of choice and nicely laid out.
Stayed in March 2024
Reviewed: 7 March 2024
Darren
United KingdomI really couldnt fault it.
The hotel was very luxurious and the room was fantastic for the price. Great location for all of Krakow.
Stayed in March 2024
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