The room was so hot, there was no air to breathe. Ventilation wasn't the best and no AC in the room. Luckily we arrived around midnight and once all windows were open it eventually cooled down enough to sleep in.

They were able to receive us within an hour's notice, around midnight on a Saturday evening.

Stayed in August 2023

Brekfast was nice I found all I need to start new day

Stayed in June 2023

The interior is gradually falling apart

The breakfast was very good, The SPA was great.

Stayed in May 2023

The hotel is not very new, and so the room is quite used up, tho it was nice and clean. But i would definately say its overprices for the combination of room quality and location. The spa is not the best quality - the pool was great, but only one sauna was actually working and the water in bother jaquizzi was cold. Those are all minor things that add up and for the price of a good high quality hotel- the services are def lacking

The staff was very nice and friendly! The brealfast is really good, really enjoyed it. The spa is ok, doesnt work fully. The location is definately not the closest, but is next to the bus stops.

Stayed in May 2023

Smell of tobacco in the room. Location is poor, but price is same as of hotels in the city center. Jacuzzi, hammam, ice generator and almost all showers do not work in spa sector.

Sauna was good! Pool is also very good

Stayed in March 2023

bed/pillows could have been better. shower head was all over the place.

Good service and friendly staff. Decent canteen/restaurant.

Stayed in February 2023

Firstly, our rooms were located at the back of the hotel, just next to huge, noisy ventilators. We asked for different rooms which was offered without any issues. The standard rooms were a bit old fashioned and need redecoration but were quite spacious. No aircon. Breakfast was ok but limited in amount if you will come later than 8:00 am !!!! Limited WiFi IN THE ROOMS! We tried to sort it out several times with the receptionist but eventually gave up.

Using the Spa facilities was a very relaxing and enjoyable time for us. Free access to the billiard table. Staff were very professional and willing to help. Delicious coffee!!!

Stayed in August 2022

location

pool, staff

Stayed in August 2022

Food.

Spa is perfect 🥰

Stayed in August 2022

Spa otwarte do 21

Stayed in August 2022

Room was too warm (stayed during summer), not even a fan is provided. Bed was not so comfortable.

Great pool/SPA area Clean rooms Helpful staff.

Stayed in August 2022

absolutely poor wifi ,soi had to use my own mobile data

good! but only for a very short stay, if you dont need wifi

Stayed in May 2022

..The bed wasn't comfortable and it was too low to the ground...

...Cleanliness, quite environment.....

Stayed in April 2022

Clean room, nice staff. Small hotel good for quick bussines stay.

Stayed in December 2021

Very nice and fresh good coffee

Stayed in September 2021

It’s was hot in the room (+30C) outside & AC would have been really helpful. Our room faced to the street & open window didn’t help because of the noise.

It’s was easy to access & parking space was good & stuff really friendly. Room was clean & spacious. Breakfast wasn’t special but helped to start a day.

Stayed in August 2021

Maybe you can put something for the trash,not only in the bathroom. And maybe put some boards that which way is the restaurant

The breakfast was good, clean room, comfy bed, nice staff on reception. Thank you

Stayed in April 2024

The hotel was well located for us, considering where we had to go. The breakfast was very tasty and with a lot of options, but at the weekend it is served at 8. The girls at the reception were all very nice and kind, but the people at the restaurant don't speak English, most of them tried to understand us and establish communication, but there was one girl really unkind. The food there is amazing! The room was nice (superior twin room), but they didn't come to clean it or make the beds in 4 days! We had to ask for them to come and clean it on the 4th day, which they did and after that it was not cleaned again.

Stayed in April 2024

Loved our stay during Christmas. The wellness in the basement was really nice. Room was very good.

Stayed in December 2023

Nothing

Great, clean hotel

Stayed in November 2023

Unfortunately it was really uncomfortable bed in the room and jacuzzi in the spa area didn't work.

Clean rooms, friendly staff, nice dinner in the restaurant.

Stayed in August 2023

rooms are stinking from smoking inside,no hot water in the morning

nothing

Stayed in August 2023

Wellness (Pool) under construction, Reception not helpful at all, far from the citycenter.

Parking, Rooms, Price, Small but okay breakfast,

Stayed in July 2023

Smell of cigarettes in every room. Staff very unpleasant… cared more about smoking outside rather then being behind reception desk. Rooms lacked of proper cleaning. Other customers things (empty drink bottles ) left under bed. Pillows so flat that you could barely sleep on them. All questions asked staff met with answer “I don’t know” or “ I’m not sure “…. Swimming pool didn’t have jacuzzi opened and we were told that we are lucky the pop is opened now as week before our stay the swimming pool was closed. Hotel is away from Piotrowska about 20 min car drive. Same distance from Manufaktura

They let us play pool table till midnight as we promised we will reap over other guests

Stayed in August 2023