The food at the hotel is just amazing and the staff is lovely. The rooms also actually look quite nice, specially the high ceilings.

Stayed in March 2023

I had to ask several times to have a broken coffee machine replaced. I am also only half-convinced about the restaurant, which offers excellent sushi, but not all courses are equally good. The elevated price level raises expectations, which were not fully met.

A modern and stylish hotel at a central and convenient location. I love the architecture, and the room -while on the small side - was comfortable. I would have loved a desk, which is important for business travellers. The breakfast is excellent, but pricy.

Stayed in April 2023

no proper spa

restaurant and fresh facilities

Stayed in April 2023

very comfortable bed. great design. room amenities are excellent

Stayed in March 2023

Despite the overall positive impression, there are three points which clearly should not happen in a five star hotel: a) the black tissue box in the bathroom was empty, there was just the empty carton box, they must have forgotten to refill it after the last guests; b) there were visible particles (like small stones or something similar on the wooden floor) which left an impression as if the floor was not properly cleaned; c) the worst part, however, were three plant pots of different sizes placed in front of the window outside of the hotel facing the reception on the left hand side of the main entrance where some of the plants (thuja occidentalis) were either completely dried up or at least partially brown whch looked really abandoned and left a pretty neglected impression. If one wants to have some plants as a decorative element, then the plants should first of all be truly decorative or at least well looked after or one should not put them there at all. All three points can be easily fixed and just require a bit more attention to ´detail while conducting routine quality assurance checks.

Very nice design, both the public areas like reception, bar and restaurant as well as rooms. In particular, the use of wooden elements gives it a warm and Asian feel. Lighting in public areas is also very good. I liked the design and lighting concept of the corridors leading to the room. The red wall mounted ceramic sculpture in the lobby area is also a nice eye catch. The food at the Nobu Restaurant was excellent, service was also very good.

Stayed in March 2023

Amazing atmosphere and design

Stayed in March 2023

the stuff at reception

The Design , clearness, ambience

Stayed in February 2023

female guests blocking the checkout process for everyone else (30 minutes waiting time)

professionality, quality

Stayed in February 2023

didn’t have bathrobe have just 3 Gest parking lot and you need to reserve it one week before check-in, I needed to park pretty far like in 8 minutes walk from the hotel

very stylish and comfortable perfect mattress and pillows have very good restaurants, sushi bar and SPA

Stayed in January 2023

lack of desk in the room

location, mix of two buildings (the old hotel with new modern building added), comfy bed, friendly staff

Stayed in December 2022

we found navigating the ‘house keeping’ system difficult - there were no instructions and we had not encountered such a system before. There was a button included with the rooms thermostat that apparently alerted house keeping who woke us when they called to turn down the room. Their English was not great and our polish non existent and we kept saying we did not want to be disturbed however this didn’t seem to translate and we stood for some minutes trying to make the other understand but we eventually worked out it was this little button. maybe a sign or information on this to guests could be helpful but it might have just been us.

The front desk staff were INCREDIBLY helpful The building also had a constant clean smell which was very reassuring The room was nice and had what we needed good location and nice breakfast

Stayed in December 2022

toilet and shower plumbing issues

Stayed in December 2022

location

Stayed in December 2022

restaurant not available because of an event

the spa and massages from Ania are amazing!

Stayed in December 2022

everything 🙏🏽🙏🏽🙏🏽♥️

Stayed in September 2022

Decor was beautiful

Hotel is stunning. Rooms are beautiful. Breakfast great Would recommend and we will be back

Stayed in November 2022

No complaints

I asked for a quiet room and we received exactly that. The silence was amazing. The bed was nice and comfortable and all of the staff that we dealt with were very helpful. The parking at the hotel was full but they arranged a spot for us just across the street that worked out quite well for only 70 zloty. The gym is very well equipped for a small hotel gym. No wasted space or silly machines.

Stayed in November 2022

Well above my expectations. Professional and courteous staff. A one-night stay but extremely enjoyable. Will be back.

Stayed in November 2022

location, food, rooms, staff

Stayed in October 2022

prices seem on the high side

cleanliness and smell

Stayed in August 2022

There is nothing I did not like. The property is beautiful, well maintained and the location allows for lovely walks around town. I don’t like the scarce parking situation, but it is a common problem in big cities. Eliminate frustration by having yourself and your luggage dropped off.

I like the location ( late night walks through the city towards beautiful Old Town), modern style and sublime decor, but I simply love Nobu’s bedding! Also, our room was equipped in yoga matts. It is a huge plus that the staff there is very helpful. The front desk clerk helped me with establishing the Internet connection, and she had found me a local manicurist. Thanks!

Stayed in September 2022

The "music " in the restaurang. Good food but the music was awfull and to loud. It was impossibel to have a conversation. We are sorry but we can not ett Therese again.

Good room. Good bed. Silent.

Stayed in October 2022

ridiculous shower size, it was cold in the room

nice design, wonderful breakfast, perfect location

Stayed in October 2022

We did order breakfast from the card - I wish there was one or two more positions that would be vegetarian friendly.

The location is good, the rooms are beautifully designed and I really enjoyed the sauna as well as the gym.

Stayed in September 2022