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Reviews of Novotel Poznan Centrum 4 stars

Pl. W.Andersa 1, Stare Miasto District, 61-898 Poznań, Poland

#47 of 88 hotels in Poznań

Guests' Choice

Review score

Based on 433 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Please fix your WIFI connections. During the last time I was staying with you, It was way better. This time the free public one and the encrypted one were both extremely slow. During my four day stay I probably had one hour in total of good internet speed. Please fix this as soon as possible.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    9.0
    Very much liked our stay, would stay there again.
    • Leisure trip
    • Couple
    • Superior Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    The walls seemed to be a little thin, you could hear people goin in and out of their rooms all the time, but was not a big concern to us. I would say that if you are travelling with dog and want breakfast it is a bit on expensive side for Poland, but otherwise everything great :)

    It was very clean, staff was friendly, dog friendly and good location. Had everything we needed. Thing to note, all the vanity kits, etc., are downstairs available on request. So might be a good idea to ask while you’re at reception. Breakfast was 90 zlots and dog was 60 zlots extra. If you book breakfast the night before it was cheaper, if I am not mistaken 70 zlots. There is water, tea and coffee in the room + extra pillow. Bed was comfortable. We had a room on 16th floor.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Would definitely recommend
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed and Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Not to be picky but still: 1. The sofa bed was very squeaky - each and every move/turn resulted in an audible and unpleasant noise. Not desired at all if you have a toddler sleeping in the same room. 2. While the view from the window was nice, the window glass wasn't clean enough to fully enjoy it. 3. Some sockets were unusable (those colored red - I didn't manage to insert a plug into them). And for the record only, while our room was on the 14th floor, street noise (trams, cars) was surprisingly well audible. At night it was OK though, which is the most important thing I guess...

    1. Hotel location is very good - close to the center but not too close (so it's not in a busy area). 2. Outdoor parking wasn't busy - we didn't have any difficulties with finding a parking slot. 3. The hotel room had a fridge and a kettle, which was very convenient for us. 4. Quite a few bottles of water were offered for free (which is how it should be, but unfortunately isn't at many hotels). 5. The breakfast was very good, with a wide choice of meals/products.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    4 nights
    • Leisure trip
    • Family with young children
    • Spacious and Comfortable Room with Queen Bed
    • Stayed 4 nights
    • Submitted via mobile

    The room was cool. The temperature cannot be raised above 22-23 degrees, as this is the hotel rule. It sounds strange, I have never come across such rules before. What if I need a temperature of 25 degrees?! Plus the towels were not changed during the entire stay (4 nights).

    Excellent location, polite staff, very decent breakfast with a large selection of dishes and, as a nice bonus, children under 16 years old have free breakfast.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Could be better if I can setup higher room temperature. Max temp of 21 in room witch is all the time off was to cold for me, setting up AC didn't change anything.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room with Queen Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    barely any vegan options for breakfast (grilled vegetables? come on)

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Excellent location ideal for a short business stay.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All services - reception, restaurant, morning breakfast area all shared with the Ibis which meant everything became overcrowded.

    Location. Good room size. Friendly and helpful staff.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Business trip
    • Group
    • Spacious and Comfortable Room with Queen Bed
    • Stayed 3 nights

    window in the room impossible to open the base was not comfortable tv set was so small

    location was perfect room was big and bed very comfortable pillows was good

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Base

    Nice and simple

    Stayed in December 2023

  • Reviewed: 8 February 2024

    7.0
    Good
    • Business trip
    • Couple
    • Executive Room with Queen Bed
    • Stayed 5 nights
    • Submitted via mobile

    The only hotel that charges 5-6€ extra to bring you sth ROOM SERVICE. ALSO we ask for an adaptor to put our charger and they said (4 star hotel) we don't. Said:" Go at the mall and buy! It's near"... After the long journey and night.. Also we were cold in the room and the heating was only until 23°C. The said: "this is our maximum".....

    Great location. The food at the hotel restaurant poor

    Stayed in February 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Room with Queen Bed and Sofa
    • Stayed 3 nights
    • Submitted via mobile

    no bath mat. slipped an fell in in the bath tub no ear cotton. no shower cap. no normal water.

    lie down and soak in the tub. hair dryer. solf bed . good shampoo. good wifi.

    Stayed in January 2024

  • Reviewed: 21 December 2023

    7.0
    Good hotel but lacking on the room service
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Baby cot supposed to be prepared in the room but we had to wait for it and call reception to chase. We were also hungry and wanted to order dinner to the room as it was baby sleep time soon. Nobody was picking up the phone in the room service or restaurant for nearly an hour. We ended up ordering food delivery from outside of the hotel.

    Very attentive staff at the reception (Karol) explained everything we needed to know. Breakfast was also very good. Room was compact but everything we needed was there.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise from outside traffic

    Location

    Stayed in November 2023

  • Reviewed: 28 November 2023

    9.0
    Excellent stay, good value for money, will certainly come back.
    • Leisure trip
    • Solo traveller
    • Standard Room with Queen Bed and Sofa
    • Stayed 4 nights

    The best location imaginable. Major shopping centre across the street, and a major high street next to it. Plenty of tourist attractions, shops, take-aways and restaurants. Very close to public transport hub.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    crazy street noise. Needs more cleanliness

    Stayed in September 2023

  • Reviewed: 18 October 2023

    9.0
    I visited Poznan to attend the Games Industry Conference and enjoyed every minute of my stay.
    • Business trip
    • Solo traveller
    • Standard Room with Queen Bed and Sofa
    • Stayed 3 nights

    Excellent breakfast buffet with great selection, very friendly and helpful staff, walking distance (~15 minutes) to the trade fair and clean rooms, with comfortable beds and proper amenities. Always happy to return!

    Stayed in October 2023

  • Reviewed: 22 September 2023

    8.0
    Nice stay in Poznan
    • Business trip
    • Solo traveller
    • Standard Room with Queen Bed and Sofa
    • Stayed 1 night

    Building & interieur maybe a bit of worne-out. A lot of traffic an construction works around the hotel

    Very friendly staff, spacy room, silent at night

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    In line with Novotel standards
    • Business trip
    • Solo traveller
    • Standard Room with Queen Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Classic business hotel Clean and spacious room and bath Bed could be more confortable, but ok Good breakfast buffet

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Well priced central location with great views of the city from the upper floors. Great breakfast.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Sofa
    • Stayed 2 nights

    WiFi is free but unsecured by any password. Would have preferred a bit more care there. Underground parking is very small and crowded with one way in and out, but there are options in the shopping area next door that the hotel endorses.

    Great location within walking distance to many attractions in the Old Town and Downtown.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Very friendly welcome- perfect location and excellent food
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    The room was very clean

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    A big hotel with yhe lack of personal touch
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Arrived late with small children, staff unhelpful with the parking, which wasn’t available on the premises. The parking details were not clear from the description, staff wasn’t too accommodating in that regard, ended up having to talk to locals instead. Sofa bed for children broken and uncomfortable.

    An ordinary family room, had more or less everything we needed.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed and Sofa
    • Stayed 1 night

    The remote control for the air conditioner was working poorly, the buttons were sticking. Some of the outlets in the room were not working. Expensive parking - 75pln/night, difficult entry.

    The breakfast is wonderful 10/10!

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed and Sofa
    • Stayed 3 nights
    • Submitted via mobile

    There was lots of noise from the street outside, although our room was on the 14 floor we could hear everything. We had an extra sofa bed in the room that was VERY noisy and uncomfortable and was not suitable for sleeping . The staff should provide a mattress for this sofa bed.

    The staff is very helpful and the breakfast was really great. Location is very good and the hotel was clean.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    Perfect location, friendly and helpful staff.
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed and Sofa
    • Stayed 3 nights

    Inability to reserve parking. Parking itself was very hot. Lifts located beside parking garage are not reliable, my family got stuck at 7th floor. Emergency button notified me call is not possible.

    Perfect location for anyone who would like to get to know Poznan.

    Stayed in July 2023

Showing 1 – 25

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