Chmielna 71, Wola, 00-801 Warsaw, Poland
#8 of 240 hotels in Warsaw
Guests' ChoiceBased on 5817 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.3
Staff
9.1
Value for money
9.0
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Arnoldas
LithuaniaAmazing
Awsome stay
Stayed in April 2024
Reviewed: 15 April 2024
Gizem
TurkeyBreakfast was amazing
Stayed in April 2024
Reviewed: 14 April 2024
Gemma
United KingdomStaff pleasant but not overly helpful
Quiet hotel Easy to find Lovely big rooms / bathroom
Stayed in February 2024
Reviewed: 14 April 2024
Karyn
AustraliaNo sheets/towels/cup available for third paying guest. Notified reception for sheets for pull out bed none delivered or supplied.
Stayed in March 2024
Reviewed: 14 April 2024
Anastasiia
UkraineLocation is perfect, some rooms has nice view, modern design, perfect breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Weronika
BelgiumAir conditioning didn’t work
Clean room with a nice view Great location Very friendly staff A lot of variety at breakfast
Stayed in February 2024
Reviewed: 13 April 2024
Beata
CyprusBreakfast nice but too expensive
Lacation
Stayed in April 2024
Reviewed: 11 April 2024
Omar
United StatesEverything was perfect
Very cozy and beautiful, centrally located.
Stayed in March 2024
Reviewed: 10 April 2024
Joanna
United Kingdomlimited menu, too expensive drinks, breakfast
The hotel was excellent, room absolutely fantastic in terms of a decor and comfort. I loved the leopard wallpaper. Very comfortable pillows ( it is rare to have great pillows even in a 5 star hotels ) Price for breakfast was too high like for Poland in my opinion, around 100 zl. You can have a good breakfast for £20 in Mayfair/ Marylebone in London ( one of the most expensive areas). Bar has limited dishes, what is not a bad thing, but mostly too commercial like burgers ecc. It is however understandable that the menu is made also for foreign tourists. Overall the comfort was worth it , fantastic experience and I will possibly return there.
Stayed in March 2024
Reviewed: 9 April 2024
Ivan
SpainMore water will be good
As usual all went fine
Stayed in April 2024
Reviewed: 9 April 2024
Christina
GreeceA modern hotel, just next to the Warsaw Central Station, with very spacious rooms. The staff was friendly and helpful. The breakfast was very good with lots of choices, in a very spacious floor of the hotel. There are a lot of choices for public transport (bus, trams) just 2 min away, so everything is literally close-by.
Stayed in March 2024
Reviewed: 9 April 2024
Sami
Saudi ArabiaRoom is so nice, staffs are professionally and friendly, location is nice and breakfast was so good with many choices.
Stayed in April 2024
Reviewed: 8 April 2024
Agne
LithuaniaThe location - its too far from the center. Not clean carpets in the room. The stuff could be more welcoming.
It is new. Offering water and lemonade. not typical interrior, so it is intresting.
Stayed in February 2024
Reviewed: 8 April 2024
Karen
United KingdomThe bath towels were small
So modern and clean , room was comfortable and quiet
Stayed in April 2024
Reviewed: 7 April 2024
Kenta
JapanNothing
Location, comfortable room and nice staff
Stayed in March 2024
Reviewed: 6 April 2024
Mette
United KingdomNothing negative to say
Huge room, very modern, clean and quiet
Stayed in April 2024
Reviewed: 5 April 2024
Nelu
RomaniaNothing
Nice and new hotel
Stayed in March 2024
Reviewed: 4 April 2024
Ekaterina
RussiaI liked this hotel. My room was clean, comfortable, large and had everything I needed. It was also convenient for me because I was traveling with a dog, and this is allowed in this property. The receptionist was a very friendly woman. She helped me with all my questions. It was also convenient for me — the ability to checkout at night.
Stayed in April 2024
Reviewed: 4 April 2024
Sargent
United KingdomI was charged $40 USD for an early check in - it used to be that if a hotel had a room ready, they would allow you to check in early. That’s what true hospitality is about - going above and beyond for the customer - not charging them an extra fee just because you can.
Incredible room, clean and pristine. Super comfy bed and amazing bathtub. The included breakfast was amazing as well - so many options - anything you could ever want.
Stayed in April 2024
Reviewed: 4 April 2024
Borys
UkraineExcellent location, polite staff, clean.
Stayed in April 2024
Reviewed: 3 April 2024
Pavlenko
NorwayThe view was amazing, perfect location, available to get everywhere in centrum by walk, perfect breakfasts, new and clean hotel
Stayed in March 2024
Reviewed: 3 April 2024
Céline
SwitzerlandNice view of the city from the hotelroom. Clean and comfy room. Friendly staff, free water and fruits by the entry. We enjoyed our stay there :-)
Stayed in March 2024
Reviewed: 3 April 2024
Albert
DenmarkWow. The hotel is amazing. Great location. The ladies in the reception in the night shift are amazing. Looking forward to returning soon.
Stayed in April 2024
Reviewed: 2 April 2024
Rasa
Lithuania-
Good location, modern rooms, very good breakfast.
Stayed in February 2024
Reviewed: 2 April 2024
Gintaras
Lithuaniain front of our room was a laundry room and there were trolleys full of laundry all day long, everything else was fine
Location and confort
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content