ul. Halicka 14a, Old Town, 31-036 Kraków, Poland
#10 of 268 hotels in Kraków
Guests' ChoiceBased on 2769 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.1
Facilities
9.5
Staff
9.5
Value for money
9.2
Free WiFi
9.4
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End of dialog contentReviewed: 7 May 2024
Péter
HungaryEverything was perfect!
PURO is located in Kazimierz, circa 15-20 minutes walk from the main square. The hotel is modern, cozy and very friendly. We were absolutely satisfied with it. Not to speak about the garage which was also quite useful for us.
Stayed in May 2024
Reviewed: 6 May 2024
Effi
GreeceIt is approx 1,5 km from the centre. The curtains let in the light in the morning and may be good to have a sleeping mask to avoid waking up too early.
The room was of a very good size. A lot of natural light from big windows. Very close to Vistula with easy access to a long running route next to the river. The free shuttle service from the airport was very convenient as our flight arrived after 23.00. The housekeeping was exceptionally thorough in replenishing all that was used.
Stayed in May 2024
Reviewed: 6 May 2024
Marina
IsraelNothing
All was great!! Perfect place with beautiful exterior design , nice people!
Stayed in May 2024
Reviewed: 4 May 2024
Holly
United KingdomLoved everything!
This hotel is amazing! It really exceeded our expectations. The room was lovely and cosy, super comfy bed, even had a tablet that controlled everything in the room including lights, do not disturb, tv and checking out of the room! We didn’t get to use the spa facilities this time but they sounded fantastic! Especially loved the bakery that was in the hotel, the best pastries and iced tea. The location of this hotel was fab, nice little walk into the old town and plenty of local shops and restaurants around the area. I can’t actually fault this hotel! Staff were lovely and welcoming as well.
Stayed in May 2024
Reviewed: 4 May 2024
Joanna
Poland-
Everything
Stayed in May 2024
Reviewed: 3 May 2024
Barbara
ItalyN/A
modern and comfortable
Stayed in April 2024
Reviewed: 3 May 2024
Tony
United KingdomNothing, I never seen anything wrong with this hotel. If I was being picky it's about 10 to 15 mins from the main square. I didn't eat in the hotel but I must say it looked lovely place to eat.
the room was lovely it was clean it had a really lovely bathroom and the best shower I have ever had, we all said the same. The hotel had bikes outside that you could use free of charge, overall an excellent hotel would stay there again no problem.
Stayed in April 2024
Reviewed: 3 May 2024
Andrii
UkraineEverything was great!
The Puro Hotel is a unique combination of hotel comfort and service with a homey feel. The rooms are well designed, there are all amenities. The bed is great. You can change pillows and many other moments just by a call. My wife and I really enjoyed the lobby bar. You can make yourself some tea in the evening and look through the very interesting books in the lobby. Great breakfasts, cocktails and very friendly staff.
Stayed in May 2024
Reviewed: 2 May 2024
Alona
UkraineNo slippers in the room.
- The room is designed in a modern interior style. - A comfortable bed and good breakfasts. - There was a treat for my dog in the room.
Stayed in May 2024
Reviewed: 30 April 2024
Shay
IsraelNothing really
Everything; room quality, amazing diverse breakfast, location, staff. One of the best hotels ever
Stayed in April 2024
Reviewed: 29 April 2024
Tony
United KingdomNothing
It was spotless and very modern, the rooms was excellent
Stayed in April 2024
Reviewed: 29 April 2024
Irena
United Statesoverall it is a great hotel
Stayed in April 2024
Reviewed: 29 April 2024
Georgie
United KingdomNothing!
We loved the location of this hotel! We were able to walk everywhere! The room was modern and clean and the rest of the hotel was lovely. 100% recommend.
Stayed in February 2024
Reviewed: 29 April 2024
Samantha
New ZealandThe gym was a lot smaller than I thought
The spa and sauna were great! And we loved that umbrellas were provided, along with bikes! Which was super convenient
Stayed in April 2024
Reviewed: 29 April 2024
Nikhil
BelgiumEvery thing was very good. The staff was good and informative along with food and stay.
Stayed in April 2024
Reviewed: 28 April 2024
Mihir
United KingdomGym has limited fitness machines (2 treadmill, 1 Cross-trainer) and some weights. Was busy in the mornings with all machines/stations in use and had to miss gym training sessions. Clearly need for a larger space for the gym. Disappointing for such a modern hotel in all other aspects.
Excellent modern hotel. Clean rooms.
Stayed in April 2024
Reviewed: 27 April 2024
Gerry
IrelandPillows too soft.
Location cleanliness modern facilities Friendly and efficient staff.value for money.
Stayed in April 2024
Reviewed: 27 April 2024
Meritxell
GermanyThe location a bit outside of the city center than I expected
Stylish and clean
Stayed in April 2024
Reviewed: 27 April 2024
Steven
United KingdomThere was nothing we did not like about the hotel.
We loved everything about the hotel. Firstly the location is excellent for a short walk into the old town, to the river and onto Shindlers Factory (15 mins walk). Secondly the staff are all without exception friendly, helpful and efficient. We loved the coffee shop as an alternative to a full breakfast and the free coffee making in reception was a real highlight for us.
Stayed in April 2024
Reviewed: 25 April 2024
Piritta
FinlandThe location is great: less than 2km from the old town and the castle, and half a kilometer away from a shopping center and the Jewish quarter. The hotel is in a quiet neighborhood, but close to everything. There are a lot of additional things included in the stay: saunas, coffee/ tea maker, a free city walking tour, breakfast dishes to order (even though the breakfast itself was fabulous!!), good amenities in the room, bath ropes and slippers…
Stayed in April 2024
Reviewed: 25 April 2024
Lisa
United KingdomVery stylish and modern hotel, rooms were clean, had everything we needed and excellent location within walking distance to the main square and attractions. Staff were really friendly.
Stayed in April 2024
Reviewed: 23 April 2024
Christine
AustriaVery smart, but the iPads in each room were not completely intuitive to those of us not from the digital generation. Minimalist furniture and fittings meant that there were few storage spaces for clothes and other personal items.
Very convenient location for exploring the city. Paid parking available in secure underground garage. Helpful and very professional staff - all fluent in English. Amazing breakfast - great range of options. Stylish, modern, if minimalist, rooms. Free tea and coffee available all day in the lobby.
Stayed in April 2024
Reviewed: 17 April 2024
Jennifer
United KingdomVery modern hotel Very clean Great location Very helpful staff - we had 2 early trips and we received a delicious take-away breakfast on both occasions. Free coffee in the hotel reception was a great perk.
Stayed in April 2024
Reviewed: 16 April 2024
Katarina
Belgiumgreat property - we really liked the design but also the services & facilities provided - free tea & coffee, option to swap your pillow for a more firm one, free bike rental or easy phone TV streaming - to name a few! overall, great property with very helpful staff!
Stayed in April 2024
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