Zimowa 37, 40-318 Katowice, Poland
#25 of 43 hotels in Katowice
Guests' ChoiceBased on 90 hotel reviews
8.1Cleanliness
8.5
Comfort
8.1
Location
8.0
Facilities
8.0
Staff
9.0
Value for money
8.2
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 February 2024
Pochapska
PolandI wondered why the boot print was under the ceiling
Comfortable, quite clean, towels were not good, but they were changed.
Stayed in February 2024
Reviewed: 12 February 2024
Jakub
Czech RepublicSmell of cigarettes in a room even though the rooms are marked as non-smoking. The bedding absorbed the smell, too. We arrived late so we just opened the windows to let the fresh air in, but it made the accomodation very uncomfortable (the smell was still present in the morning). Also the sink in bathroom was not working properly. We had already stayed here before with no problems so I hope it was just a one-time issue.
Great breakfast, comfortable beds, parking place, 24/7 reception, good location. The rooms have enough space.
Stayed in February 2024
Reviewed: 12 December 2023
Marko
SloveniaOK for a short stay. Friendly elderly lady at the reception. Breakfast pretty basic, but at this price level you can't expect much. Free parking.
Stayed in November 2023
Reviewed: 28 November 2023
William
United Kingdomi like everything.
Stayed in November 2023
Reviewed: 8 October 2023
Benjamin
SloveniaVery bad and uncomfortable bed.
Stayed in October 2023
Reviewed: 18 July 2023
Kari
FinlandToo much noise from teh traffic.
Stayed in July 2023
Reviewed: 1 April 2023
Icd
GermanyThe water pressure at 2nd floor was low, temperature of water was fluctuating. And the toilet seat was like 200 years old, dirty and terrible smelling. The parking was free, enough for about 10 cars in total, but the pavement was already uneven in some places.
The room was clean. The breakfast (buffet) was various and fresh. Two bottles of free water available in the room. Possibility to make tea/coffee in the room.
Stayed in March 2023
Reviewed: 15 February 2023
Otgoo
PolandNice
Good
Stayed in February 2023
Reviewed: 16 January 2023
Jonathan
United Kingdomeverything was perfect for me.
location, staff and breakfast was excellent
Stayed in January 2023
Reviewed: 22 August 2022
Zsolt
PolandThe corridors were a bit dark, and in the room too the lights eere not strong enough.
spacious and clean room with air conditioning. The price included breakfast what was very delicious. we recommend
Stayed in August 2022
Reviewed: 21 August 2022
Rusnė
LithuaniaThe sheets were yellow and stained, however they smelled fresh but I would suggest using new white ones, and not the old yellow ones
Clean bathroom and shower, the AC in the room
Stayed in August 2022
Reviewed: 31 March 2022
Marek
PolandFriendliness of the staff
Stayed in March 2022
Reviewed: 30 March 2022
Isaac
PolandThe comforter was thin and I was a bit cold.
Service was very friendly. The room was nice and clean.
Stayed in March 2022
Reviewed: 1 March 2022
Grzegorz
PolandThe location is not a strong point, the bus stops are relatively far from hotel
Very kind personel, I asked if is it possible to keep the car on a parking lot after my check-out for the rest of a day and I received a consent, there is very easy access to the hotel - it is right by highway
Stayed in February 2022
Reviewed: 23 February 2022
Marek
PolandI came after the restaurant had closed but very nice staff offered to make me scrambled eggs so I don't go to sleep hungry
Stayed in February 2022
Reviewed: 17 January 2022
Alex
PolandThe cabin shower like for 5 years child, very small
Stayed in January 2022
Reviewed: 24 October 2021
Boris
SloveniaWe got room on the ground floor a little bit far away and with ceramic plates floor…..maybe because we have dogs with. But still…we who are traveling with dogs….our dogs are well behaved and I think we deserve better room. Breakfast was nice but far away from the pictures on the web site. Room was a little dark and bathroom with really old interior.
Friendly staff and nice location for over night stay. Dog friendly.
Stayed in October 2021
Reviewed: 5 October 2021
Jonathan
AustriaThere was no lift and I was given the top floor and my mum can not go up easy, she found it difficult, as well the duvet covers looked old and Shabby, thin walls and I could hear the next door which was coming late
The breakfast was great, the ladies in reception were nice and the cooking lady was always very helpful
Stayed in October 2021
Reviewed: 23 September 2021
Felix
GermanyI think they should provide more TV programs in English. Most of the TV channels are in polish. Only one sports channel in polish. They need more channels in English.
I think the breakfast was fantastic. I really enjoy the variety of food items on the table. In terms of accessibility, I think the hotel is easily accessible from the airport.
Stayed in September 2021
Reviewed: 20 September 2021
Evita
LatviaThe administrator did not speak english and could be more welcoming :) No recycle bin in the room (only the bathroom).
Spacious, clean and warm room. Good for this price, perfect location if you are staying in Katowice just for the night and then driving further :)
Stayed in September 2021
Reviewed: 2 August 2021
Guidosoosaar
EstoniaAir conditioning didn’t work but they had given fans to every room.
Very friendly personal, clean rooms, breakfast was good
Stayed in July 2021
Reviewed: 23 April 2024
William
United Kingdomnothing
everything
Stayed in April 2024
Reviewed: 22 January 2024
Marta
GreeceOnly thing I didn't like in this place was the smell of cigarettes on the corridor and bad odour from the bathroom pipes in the room nr 11.
Very comfortable bed. Clean room, bed linen and towels fresh and soft. Room was warm and quiet. Very friendly staff. Lady from Reception was very helpful and polite. I only stayed one night but had a good night sleep before further travel.
Stayed in January 2024
Reviewed: 1 December 2023
Dan
CanadaThis hotel is very far from downtown and there is no restaurant close by.
Stayed in November 2023
Singapore, Singapore
Orange, USA
Blackpool, UK
London, UK
London, UK
Toulouse, France
Ouagadougou, Burkina Faso
Patong Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content