Beds have really small pillows, the hotel needs to double them in the rooms, or replace them with bigger ones. In the toilet there was no rag. The AC didn't have a remote control, we had to ask for it, however it didn't bother us much as we liked the fresh air from the window.

The location is perfect, behind the city but not far, just 7 min by car to the centre. Rooms are spacious and clean. The staff are nice, reactive and helpful. Breakfast was nice, it had a nice variety. The hotel is bordering a botanic garden giving an extra freshness to the air. The hotel has a nice garden where you can enjoy quiet time with fresh air, or listen to music or even work. Big free parking.

Stayed in May 2024

The road on the street with entrance to hotel is small and needs maintenance. The door of the room had to be slammed to close the room. No cold shower to cool down after sauna, only warm shower available. Luckily the swimmingpool was fresh enough to cool down.

Great location next to the royal botanic garden. Nice design of the building. Flexible staf. Good swimming pool and sauna. Good breakfast. Good beds. Lovely city with an interesting history and good food.

Stayed in April 2024

That SPA and swimming pool are not open in the morning. Partors have too small cage and it should be glass.

Location

Stayed in October 2023

Pool

Stayed in July 2023

The woman behind the desk (probably the owner) was grumpy and unfriendly.

The swimming pool was nice and big, and the rooms were very clean. There are plenty of free peaking spaces and the staff behind the bar was very friendly.

Stayed in July 2023

They charge extra for pets without any notification on the booking.com. One of the main reasons why I have selected this hotel was the fact that they allow to stay with pet. But when you come to the hotel you pay extra 40 zlt for it. I don't mind doing that but you need to state this in the description.

The hotel is located near the Botanique Garden in Lublin City. Has nice cozy territory and big parking. Clean and cosy rooms.

Stayed in June 2023

Rooms are a bit tired and dated; no emergency evacuation procedures in the room; no guest information book; no room service; food only available from 4 to 8pm; guests tend to get forgotten when large groups attend the hotel on an event; Two large Macaws captive in a very small glass cage within the building - horrible screeching noise!

great location and surroundings; clean and comfortable; good buffet breakfast; good free WiFi; large free car park. English spoken widely in the hotel.

Stayed in April 2023

Room service was slow, the billiards sticks

Pool, billiards

Stayed in April 2023

water is vary cold 🥶 swimming bath 🛁

Stayed in March 2023

Good value for the standard, located in a quiet area . Extremely friendly and helpful staff , really looking after guests.

Stayed in January 2023

some of staff not so much friendly, when there is a party ( wedding) in hotel restaurant on ground floor than no chance to sleep ( we were informed at very short notice that they have wedding party there), it would be nice hotel if maintained better.

big parking, comfortable bed, botanic garden next to the hotel, breakfast sufficient, swimming pool.

Stayed in August 2022

The hotel was clean and nice, it was comfortable to stay

Stayed in July 2022

Location. Maybe is it not exactly Hotel's problem, but during night it is pitch-black dark and there is maybe one or 2 dim streetlights and since the path was offroad, more streetlights at night on the way would help. It looked scary and felt dangerous to go there withour car/taxi.

The hotel interior, park, the staff, clean room, and comfy bed.

Stayed in April 2022

A nice location if you travel by car, a big and clean room with all necessary things. A breakfast is an optional but a good one. No complains at all, recommended.

Stayed in July 2022

No access from the hotel into the botanic garden. My air con took three attempts with different remote controls to get it working. My mattress had some kind of topping on it.

It's near the botanic garden.

Stayed in July 2022

Spa zone! No door handle in woman dress room, no water in jacuzi, not working steam bath, not clean pools floor and windows.. Breakfast was bad. Not enough for some dishes.

Good location - near botanical garden, places to sit outside, big swiming pool inside, parking.

Stayed in June 2022

There was no tea pot or refrigator othwise I would give 5 stars out of 5 in every aspect

Lovely & clean place, great staffs, fair price

Stayed in June 2022

I would love to see next time more fruits and dessert on meniu

It was comfortable, clean and nice place to stay over .

Stayed in June 2022

2 big parrots outside making noise time to time. No water to drink during breakfast. Just fancy water with lemon and mint..? Swimming pool nice however...female changing room with broken door handle. All woman need to pass male changing room. Light switch located very far from entrance. No fridge in the room.

Hotel in good quiet location. Big monitored parking space. Breakfast ok.

Stayed in June 2022

The only one problem was elevator. It was broken and i couldn't take my luggage to my floor because it was very heavy, but wonderful staff helped me with it. Thank you!

Great place for that price. Comfortable room, good location and wonderful spa. Stayed only for 1 night but had a good time there and rest. Wonderful spa zone with waterpool and sauna.

Stayed in June 2022

Breakfast was good but in my opinion slightly over priced

Clean and room with nice view close to Botanic gardens. Free pool.

Stayed in May 2022

We would appreciate having a small fridge and some utensils in the room such as a kettle to make tea / coffee and fork (although we received coffee / fork easily when asked at the reception). It was unfortunate that the jacuzzi was out of order during our stay - it would be great to be able to use it.

It was really great that the hotel accepted pets and we were able to spend time with our dog. This is a huge plus at the start. <3 We really liked the access to the pool and the sauna as well as the free parking and green area. And the people (hotel staff) were very nice!

Stayed in April 2022

Reception staff didn't understand a single word in English.. I think it's unacceptable for a big city like Lublin. But it's the only complaint.

Very quiet location next to botanical garden. Big, free parking. Liked the design inside. Generous size rooms. Very clean and cosy. Great value for the money. Will definitely stay here next time.

Stayed in March 2022

Nice area around

Stayed in March 2022