Everything

Stayed in March 2024

Overall I think the experience was great, the facilities are great, service if fantastic the food is good. But in the restaurant and in the spa area there was constant loud music which really wasn't soothing. I fully understand having ambiance music but this was several decibels too loud and strange.

The breakfast buffet was great. All the mimosa you want. The weird thing was the very loud music playing in the restaurant. it was loud and not very calming mroning music, more like cha cha cha or even at time rock. It was stressful. Overall I think the experience was great, the facilities are great, service if fantastic the food is good. But in the restaurant and in the spa area there was constant loud music which really wasn't soothing. I fully understand having ambiance music but this was several decibels too loud and strange. There isn't much to do in the area if the weather is bad. The small town was a traffic jam.

Stayed in February 2024

Outstanding customer service, and amazing Spa and food quality.

Stayed in January 2024

Small cosmetic bottles in the room The bed The view Wellness Breakfast with prosecco Billiard room

Stayed in November 2023

Price for 🍷

Food and staff. .location is excellent 👌

Stayed in October 2023

Wifi was really slow... The cleaning lady forgot to give us two small towels after the first day

Very clean rooms, nice spa area, wonderful breakfast, parking

Stayed in September 2023

Perfect 5 star hotel experience, exclusive location, fantastic pools, whirlpools and saunas

Stayed in August 2023

Room , breakfast, staff resposivity

Stayed in August 2023

Waiting for hour for drinks to be delivered to the pool, once git lost.

Great location, food, staff.

Stayed in July 2023

I would expect staff to speak better english - that was a bit struggle ;)

Beautiful design, super clean, comfortable bed and cozy rooms. The spa area is also exceĺlent.

Stayed in May 2023

The breakfast has unfortunately gone poorer since our last stay (now May 23, previously Sep 22). In particular, charging extra for things such as omelette in 5* or lack of options such as pancakes or pretty much anything exciting is a real minus (and being offered a Prosecco instead just doesn’t make sense). Also not being able to eat the breakfast in the part of restaurant with the open views diminishes the experience.

A very nice location. Love the spa and the views.

Stayed in May 2023

nothing, omg, best place ever.

awesome stuff on reception, quality of service

Stayed in April 2023

None

Great location, quiet room, food was delicious, rich breakfast

Stayed in April 2023

There was not much to complain about. For Poland it is a rather pricey hotel. That is for sure. However, it was worth the price and we would come back for sure. We barely relaxed in such a short period of time in another hotel. If you miss something, just tell the hotel. I feel like they are very much open to make sure you get what you need to enjoy your stay. We even prolonged our stay for one more night. I guess it speaks for the quality of the hotel. If we had one thing to mention, we think it is not necessary to charge extra money for additional egg breakfast options like Egg Benedict. For a 5 star hotel in this price range it should be included. However, that is a bit extra picky and it did not change at all our very good impression of this hotel.

This is by far one of the best and nicest hotels we stayed in. Very lovely staff who is very much dedicated to the satisfaction of their guests. We were welcomed very warmly and stayed in a lovely room on the 2nd floor with its own balcony. The room is very good equipped and even offers lounge chairs and a coffee and tea station. Latter is refilled with a good selection of tea and coffee every day. Whenever we asked the staff for additional service, they were promptly fulfilling our wishes. Just as I would expect it for a 5 star hotel. The hotel offers a huge wellness area with two big swimming pools and a smaller whirlpool style pool. The wellness area is well equipped with relaxing loungers and they provide as much towels as one needs for their guests. Additionally there is a 90-100 degree sauna, an infrared sauna, a steaming room and a salt cave. We are not that easy to impress, I would say. However, I have never seen a hotel with such a huge and hygienical proper wellness area. The hotel even has a pool attendant who is supervising the wellness area during the opening hours (10 a.m - 10 p.m during weekdays and 9 a.m. - 10 p.m. on weekends). The pool attendant is always available when needed and offers help whenever needed. Additionally the hotel offers a SPA with a wide range of body and facial treatments and massages. The hotel is very helpful in scheduling the SPA treatments. A plus is certainly also the gym, which offers high-quality sport equipment and is kept very clean. The gym is available 24/7. During our stay I used the gym regularly and it was never overcrowded. The breakfast was really one of a kind. A huge range of food offered for the guest as a buffet. Every day something new was offered. Like this we got never bored of the breakfast. They also offer additional egg varieties for breakfast. The restaurant is great! Try it! It's really worth a try. Very delicious food. I can highly recommend the beef tartar, all soups and the duck.

Stayed in February 2023

The food, location, pool, spa, gym, room, everything!

Stayed in February 2023

we really liked everything, we wish it could be closer to where we live 🤪

We very much liked the wooden style of the hotel like „mountain chalet“ style. Everything was comfortable, of good quality, comfortable mattresses, spacious room, spacious bathroom with floor heating. The breakfast was just amazing, with broad choice and all tasty! The staff members were very nice, everywhere, always willing to help to make our stay as pleasant as possible.

Stayed in January 2023

The only uncomfortable part is the construction opposite. Very noisy from 7 am

Stayed in November 2022

This hotel ticked all the boxes with us, superb spa facilities and the bar and lounge are very ample and relaxing, billiard room a great plus. Room was spacious with everything we needed. Maybe it s just us but we think the restaurant could also do some traditional Polish dishes. A perfect stay and a perfect 10 from us.

Stayed in January 2023

Just a bit on the expensive side.

Food is amazing, location is spectacular and staff outstanding. Worth the money.

Stayed in August 2022

The access roads.

The staff - they do make this place!

Stayed in September 2022

Everything was perfect. Every staff member was extremely friendly and helpful. We really enjoyed our stay.

Stayed in September 2022

one of the best breakfest I've ever had

Stayed in August 2022

spa and swimming pool, restaurant

Stayed in August 2022

Great hotel, great breakfast and personal. The best place in Poland.

Stayed in July 2022