Powiśle 7, Old Town, 31-101 Kraków, Poland
#107 of 269 hotels in Kraków
Guests' ChoiceBased on 477 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.2
Free WiFi
9.3
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End of dialog contentReviewed: 13 May 2024
Cezary
PolandParking in hotel has very limited space, and too expensive.
Perfect location, very friendly stuff. Great choice of food on breakfast. Quite good GYM equipment, but should be bigger and more equipment for this level of hotel.
Stayed in May 2024
Reviewed: 11 May 2024
Nir
United StatesQuite pricey.
Beautiful hotel, comfortable rooms, friendly staff, excellent restaurant. On top of that, extraordinary location. We enjoyed our stay very much.
Stayed in May 2024
Reviewed: 11 April 2024
Elaine
IrelandEverything, but mostly the staff were so friendly and helpful. We had a lovely room with an amazing view of the river. Great location. Thank you
Stayed in April 2024
Reviewed: 9 April 2024
Kate
United KingdomNo steam Room!
Receptionist who booked us in was superb - not false, hugely Welcoming
Stayed in April 2024
Reviewed: 7 April 2024
Sandra
United KingdomThe bedroom windows don’t open, but the air con is good at controlling the room temperature. The rooms are sound proofed. The bedroom windows in some rooms look into the internal court/dining area which I wouldn’t like, but maybe ok for others. The only English speaking/translated TV channels are news channels.
Very friendly and helpful staff, keen to chat. Breakfast is excellent. Location for the old town and buses is great. Spa facilities are great, pool a bit short for lap swimming but there is a water jet/current to swim against. Beds are super comfortable.
Stayed in April 2024
Reviewed: 27 March 2024
Paul
United KingdomNothing
No problems, all went well.
Stayed in March 2024
Reviewed: 3 March 2024
Marion
United StatesGreat breakfast and super comfortable room. Centrally located and easy walk to old town Krakow.
Stayed in February 2024
Reviewed: 24 February 2024
Hampick
Netherlandsmy only comment with be the music put in the mornings since 7 when the breakfast hours start and in the evening till 11 or 12 depending. during the week its no problem but during the weekend if you would like to sleep few more hours it will be challenging.
Breakfast was amazing anything you like is available and everything is really delicious. the rooms are very spacious and comfortable. the mini bar is full there is a kettle, espresso machine and all kinds of teas or instant coffee if you like. The room had an amazing view specially at night with the city lights striking on water. You are in a walking distance from Wawel Castle and the city center (only few hundred meters to the castle and 800 meters to the city center). The walk next to the river is amazing in the mornings. Parking is available inside the premises which was a huge plus for me.
Stayed in February 2024
Reviewed: 9 February 2024
Stefanie
GermanyIf anything.. on the BOOKING.COM page there was no notice indicating that the pool , spa and fitness area is undergoing renovations- but there’s a substitute spa only 200 m from the hotel
Well trained , extremely friendly & forthcoming staff Great breakfast, good mattress & pillows We felt comfortable and well attended to
Stayed in February 2024
Reviewed: 30 January 2024
Robert
IrelandStaff were very helpful and friendly.
Stayed in January 2024
Reviewed: 21 January 2024
Ewa
PolandNothing, it was a perfect stay.
We are returning to the Sheraton Hotel once again, for 20 years. Fantastic location, on the Vistula waterfront, overlooking the majestic Wawel Castle, excellent breakfast, beautifully renovated, very luxuriously furnished rooms that remind you of staying in a beautiful home rather than in a hotel, so comfortable beds The hotel has a huge parking lot, you can also reach it conveniently by taxi, which is a great advantage in Krakow - many hotels, including 5-star ones, do not inform you that the parking lot is often several hundred meters away, and you have to walk to the hotel with your luggage, what when it is cold or raining. is is very uncomfortable. Plus the extremely helpful, attentive and friendly staff. Our rating - 10, without a shadow of a doubt!
Stayed in January 2024
Reviewed: 20 January 2024
Hasan
Turkeyıt was nice convenient hotel well located.
Stayed in October 2023
Reviewed: 20 January 2024
Maryna
UkraineComfortable bed
Stayed in January 2024
Reviewed: 3 January 2024
Z
JordanHouse keeping is slow Premium lounge is worthless
Location is excellent Friendly staff
Stayed in January 2024
Reviewed: 3 January 2024
Monika
DenmarkTiny overcrowded pool which looks much bigger on the photo.
Breakfast was fab!
Stayed in December 2023
Reviewed: 28 December 2023
Vanilane
NetherlandsThe pool is very small
Everything is good
Stayed in December 2023
Reviewed: 27 December 2023
Paul
United KingdomNothing all was excellent
Excellent hotel with exceptional staff
Stayed in December 2023
Reviewed: 26 December 2023
Mike
United KingdomAll good
smart and clean, very attentive staff, good size room, excellent breakfast, nice spa area
Stayed in December 2023
Reviewed: 20 December 2023
Emma
United KingdomLovely hotel, staff amazing and great location
Stayed in December 2023
Reviewed: 19 December 2023
Tomaszewska
United KingdomBeing unable to open window slightly for freehold air.
Stayed in December 2023
Reviewed: 18 December 2023
Paul
United KingdomThere was nothing not to like this hotel is brilliant and the staff are amazing.
I liked the whole hotel and especially the staff who Go above and beyond to help out, and they are the best hotel staff I've ever come across.
Stayed in December 2023
Reviewed: 10 December 2023
Gerry
IrelandLocation, staff,
Stayed in November 2023
Reviewed: 6 December 2023
Tahsin
Turkeynothing
Close to center, clean rooms, the breakfast is good
Stayed in November 2023
Reviewed: 27 November 2023
Nicola
United KingdomNothing
Cleanliness, excellent staff, great location
Stayed in November 2023
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