ul. Bitwy pod Płowcami 52, Karlikowo, 81-731 Sopot, Poland
#6 of 40 hotels in Sopot
Guests' ChoiceBased on 184 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
9.2
Staff
9.2
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 April 2024
Arnaud
FranceWelcoming and smiling staff
Stayed in April 2024
Reviewed: 11 March 2024
Ivona
GermanyWe were a little bit disappointed with the breakfast as we were hoping for a larger food variety. Another point we were a bit disappointed about was the cleanliness/room service. There was an info that the hotel does not change bed sheets and towels daily due to environmental reasons - which we absolutely love and support - however, we did hope to see the trash emptied, the bathroom cleaned (at least the sink area) and the bed made every day. Sadly, this was not the case. Another point was the spa center - it was slippery all the time because there was too much water everywhere. Maybe it would be better if they clean up the floors every hour or so… Two other small points: there were no hair conditioner (there was 3 in 1 shampoo-shower gel-conditioned that smelled really nicely though!) & body lotion in the room. Also, the tiles in the Finish sauna are a mistake, they were too hot to step on them, usually the floor should be wood too. 😅
We loved the overall experience in the hotel: the spa was great (especially the session/ritual in the Finish sauna); the room was cozy, modern and clean; and the restaurant was very pleasant as well. The spa center has IR and Finish sauna, a steam bath, a swimming pool, jacuzzi, relaxation room and a fitness room. The location is perfect for relaxing - just a couple of minutes walk from a wonderful and sandy beach, and near a small park. The town center is a bit further, but still ok to reach on foot. Finally, the staff was very professional and kind. We would book again!
Stayed in March 2024
Reviewed: 7 March 2024
Marc
United KingdomSome live music evenings can be a bit to loud
Booked a garden view room and was given a noisy road/city view....
Stayed in February 2024
Reviewed: 19 January 2024
Marius
United KingdomBins empty daily, but room clean only upon request strange at 4 star Hotel
Good location, nice spacious modern rooms,close to the beach, good breakfast choices .I checked in early with no extra charges , and it was nice after a long journey .
Stayed in January 2024
Reviewed: 17 January 2024
Sebastian
PolandRooms could be a bit bigger, e.g. armchair blocks opening doors to the cupboard.
Location. View. Parking. Spa. Food.
Stayed in January 2024
Reviewed: 11 December 2023
Finn
SwedenWOnderful stay, great hotel!
Stayed in October 2023
Reviewed: 30 November 2023
Tatiana
PolandNothing
The location and facilities are very good. Great sauna area with the pool.
Stayed in November 2023
Reviewed: 17 November 2023
Anurag
United KingdomPossibly keeping the restaurant open for longer in the evening (think the current closing time is 830 pm) could benefit travellers like me. But I am sure there are other factors in this decision which I respect. But other than this , the break for me was just perfect.
Abs fabulous service / hospitality of the staff. Excellent property very calming yet modern decor, live music in bar area (not sure if it is every day but was on Wed for sure when I was there). Location of the property is also next to the beach (hardly 100 m) Breakfast was sumptuous and lots of varieties. Powerful Jacuzzi and steam/sauna and superb massage services too. All in all, a luxurious and relaxing stay.
Stayed in November 2023
Reviewed: 16 November 2023
Magdalena
PolandPool area and changing rooms get dirty in the afternoon.
Medical spa its great! Pool area. Food was surprisingly good.
Stayed in November 2023
Reviewed: 11 October 2023
George
United KingdomGreat hotel, clean rooms
Stayed in October 2023
Reviewed: 7 October 2023
Traveller_bookingcom
United KingdomThe pool could be a bit bigger, but it was not a problem at my stay.
A great hotel. Received a free upgrade and the room was impressive and came with a balcony. It managed to be both elegant and cosy. All staff were very friendly and helpful, especially Maria at the spa. Good spa facilities. The massage was excellent. You can drink the tap water, as it comes from an ancient, pure water source! The location is great, very close to the promenade and beach. A very pleasant stay.
Stayed in August 2023
Reviewed: 2 October 2023
Jeremy
PolandLarge and clean room. Great location. Excellent varied breakfast.
Stayed in September 2023
Reviewed: 28 September 2023
Gordon
United KingdomThe hotel staff were great and hotel very clean!
Stayed in September 2023
Reviewed: 13 September 2023
Anna
Czech RepublicLarge and clean room. Great location. Excellent varied breakfast.
Stayed in September 2023
Reviewed: 10 September 2023
Charlotte
United KingdomA 20 minute walk to the centre
Exceptionally clean and comfortable. Great location for the beach.
Stayed in September 2023
Reviewed: 9 September 2023
Hilde
NorwayBed wasn’t made during the day, just switched out some towels. Needed more towels and had to go down and ask for them. Breakfast was good but not exceptional.
Friendly, helpful staff and great amenities.
Stayed in September 2023
Reviewed: 30 August 2023
Dagmara
United Kingdomslow internet
very nice people and spa facilities were first class
Stayed in August 2023
Reviewed: 23 August 2023
Finn
SwedenGreat place for stay!
Stayed in August 2023
Reviewed: 16 August 2023
Jeremy
PolandBeautiful hotel. Staff were very welcoming and helpful. Modern, nice large room.
Stayed in July 2023
Reviewed: 14 August 2023
Kinga
PolandThe side bed was terrible, I couldn’t sleep at all. Also, the manicure offer was very limited, I couldn’t fix my broken nail or they refused to do a French manicure, which is a standard type of mani
The location of the hotel is very good, close to the beach and restaurants. The swimming pool and jacuzzi area were also comfortable and worth visiting.
Stayed in August 2023
Reviewed: 11 August 2023
Nshuti
PolandNothing
They have a nice swimming pool
Stayed in August 2023
Reviewed: 26 July 2023
Gordon
United KingdomQuality hotel. Friendly staff. Quick check in. Clean rooms. Great location.
Stayed in July 2023
Reviewed: 12 July 2023
Barbara
United StatesDining staff could be more cheerful and smile more. Reception could be good example for them. The spa reception was smelly. Wet old towels could be smelled from the elevator
Location, spa
Stayed in July 2023
Reviewed: 11 July 2023
Ginte
LithuaniaRooms are cleaned not often enough, we stayed 4 nights and has not been cleaned once, considering it also near the beach with sand and etc.
Breakfast was very good
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content