Everything was exceptional. The service, the breakfast, the room (we got upgraded to a Junior Suite, which was awesome) and just the general feeling of the hotel.

Stayed in June 2024

Fantastic architectural project, excellent service, great food

Stayed in June 2024

The decent music in the spa area could be a bit louder (you bearly hear it)

The spa area is very relaxing, breakfast is awesome (it even improved over the years!) The bad ist very comfortable

Stayed in June 2024

The gym isn’t a gym! Need a better gym! It could be great but no thought from anyone who knows anything about working out 🫠

The design and decor were amazing!!

Stayed in May 2024

using room service, the chicken broth was mediocre

breakfast

Stayed in April 2024

I waited quite a long until my luggage was brought to the room, but after the call to the reception desk it was there in minutes

The hotel is great. Situated in the city center, walking distance to downtown and old city. The room was clean and spacious. The staff in the hotel was helpful. Breakfast is very delicious. Unfortunately I didn't have time to check the spa during my stay. Highly recommended

Stayed in April 2024

Everything was amazing, to the smallest detail.

Stayed in May 2024

Stunning Decor - spa was excellent.

Stayed in May 2024

The WiFi was not good at all. The food and atmosphere in the upper restaurant was a disappointment. It was way too bright light like a dentist office, the piano playlist was bad and boring. And the Menu and food was a catastrophe. It has great potential with the right atmosphere and a completely new menu. The food was boring and had no taste. Most dishes were cold, even the ones with beef and the asparagus main course which should be removed from the menu immediately.

The junior suite was well equipped and very comfortable. The spa area was amazing and we enjoyed it very much. The staff was very helpful, friendly and we got an early check in on Sunday. Would definitely recommend it and we will return.

Stayed in April 2024

Hotel was certainly one of the more expensive hotels in Warsaw in similar category and for this it missed to deliver any kind of service, sorry I expect more at this price level, rather then 4 star ordinary hotel and service. It looked like it is run by part timers, the staff seemed loss all over the place, especially at breakfast. For the hotel being empty, dirty tables for hours in the breakfast room, items not cleaned and you had to ask for everything.

Great location to explore old part of Warsaw, hotel located in a somewhat historical building with aspiring modern design that was well executed. Breakfast offer on the AlaCarte side was fairly good, good night sleep and bed, besides the pillows. Nice little spa downstairs as a perk.

Stayed in April 2024

Nothing to mention

Excellent facilities, huge rooms, tasty food

Stayed in April 2024

darkness

location

Stayed in April 2024

Spa was incredible, room was brilliant, super breakfast and great location.

Stayed in April 2024

The décor is not my cup of tea. It's very industrial, "modern", cold. The building is probably the most iconic art-deco building in Poland but the interior does not reflect this style in any form. It's a pity.

The room was spacious and comfortable. The restaurant and the breakfast were very nice (the best bread I have eaten in a long time). The spa is very pleasant.

Stayed in March 2024

Silver fish and other insects in the bathroom - gross no staff at the pool at night and dirty facility , slow service at breakfast , no furnishement in lobby so nowhere to socialise with visitors

Design

Stayed in March 2024

Everything

Stayed in January 2024

Great location, an amazing all-day spa, and nice staff. However, I wish the food was better.

Stayed in February 2024

Style

Stayed in March 2024

Nothing

Staff very friendly and helpful

Stayed in February 2024

Great spa. Great food. Lovely premises

Stayed in February 2024

There is a serious issue with noise. You can hear anyone walking with heels in the corridor, next room noises, and noises from the street. There are often protest groups outside the hotel since it's near a political spot. Could use better windows and better noise protection/isolation in the rooms. We stayed there on February so the hotel wasn't full, I assume that in more busy times this could be a serious issue. Also the room was way too dark, little lighting.

The spacious room, amazing breakfast. Nespresso machine in the room, electric kettle and tea upon request. The most spacious shower room I've ever seen. Super clean. Helpful and friendlyl staff. Very good location. Nice spa with a very warm pool at winter. The small details - umbrellas for guests, etc. Highly recommended.

Stayed in February 2024

Modern, beautiful, clean

Stayed in February 2024

All ok

View, room

Stayed in January 2024

The restaurants are not the best in terms of food. Very strange food and a bit overpriced. The stuff is nice but all people working there are behaving more like robots than humans.

Great design, very clean, amazing indoor pool ans 2 saunas. Very nice interior. Great breakfast - huge variety and good quality of food.

Stayed in February 2024