Bed/Mattress The bed was creaking with every movement. The mattress has to be replaced, you could feel the springs.

Location, Staff and Building

Stayed in March 2024

Some of the rooms could use some work as some things needed fixing nothing major and would still recommend

They had a small bar and the desk person was nice and friendly

Stayed in February 2024

Tv was broken

Staff were helpful and friendly, food was very good

Stayed in September 2023

It's an old building and it shows in the decor. Room could have done with a good clean. Lots of dust on the carpet near the skirting boards.

Staff very friendly. Free parking.

Stayed in June 2023

Breakfast had limited choice.

Historical building and close to the place we were visiting (the Great Escape Camp). Staff were friendly. Room large and comfortable.

Stayed in June 2023

breakfast was poor . limited choice & cold

Stayed in February 2023

The carpet needed to be replaced in the room I stayed in.

The staff was helpful. The beds were comfortable. The drapes and bedding were romantic.

Stayed in January 2023

the mattress had a bow in it but was still comfortable.

price, location, and space. I had an issue and the staff immediately began addressing it.

Stayed in January 2023

the room were small and the beds were out dated ,,, Breakfast needs to be improved some items were cold

it was ok for what I needed

Stayed in May 2022

The hotel had a check-in at two o'clock in the afternoon and despite arriving at 14:30 I had received a room key to a room which hasn't been cleaned after previous guests. After returning to front desk I had received different room and next morning an hour prior check out time hotel stuff wanted to clean my room. Upon arrival to the hotel, I had been asked what time I would like sitting for breakfast and when I arrived on time, the buffet was partly set-up with cold fried eggs in a food wormer as well dried out cold sausages in seperate warmer. Coffee machine was very dirty with flies on it. Walls by and inside the elevator had many stains. Room was very tight to walk around a bed, especially for someone with walking difficulty. Despite the low temperature (below zero) at night, the heaters didn't work with draft from the window what made for a cold night even with two blankets.

Location. Walking distance to many local attractions

Stayed in April 2024

Needs work to be done in the shower nub. And the room needed refreshment.

Friendly staff,good location, spacious rooms with few beds.

Stayed in December 2023

Rooms are quite dated, but comfortable.

Location and friendly staff. Breakfast was amazing!

Stayed in November 2023

A bit basic perhaps, but great value for money

Set in its own grounds, like an oasis of calm and some amazing food. Loved this place, will definitely come back here.

Stayed in October 2023

Location

Stayed in September 2023

We reserved a room for the family to spend the night an hour before arrival, we received confirmation that everything is ok. We arrive at 24:00, I meet at the reception by the owner who is drunk and speaks only Polish. I show him the reservation information, and he says no, no, there is no reservation, and shows me a handwritten list on a piece of paper. Somehow finally we did manage to agree on a room because we had only few hours for a sleep left. I signed the agreement, I paid and started waiting for the key. 5 min., 10..15..20.. My children started to sleep standing already.. Unfortunately, "thanks" to the alcohol, the owner barely managed to find the right key. Finally he found it.. Our sleep time was reduced by almost an hour from the time we arrived at the reception.. So we had not very nice impression about this hotel.. Sadly.. Because on the outside it looks amazing. But honestly - in the inside it me reminds like an old hospital. Everywhere was dark, it smells bad, and it was not clean sadly.. the bed cover was covered with white spots, we didn't even wanted to touch it.. We left early and tired.. This is very sad that such an amazing place on the outside is neglected and not properly maintained... we were disapointed totally. If there would be an opportunity to choose another hotel - believe me - we would choose. But at that weekend there was no hotel rooms left anywhere 100 km in all directions..

Thank you to the administrator in the morning that met us with the smile and explained all the information about my rezervation.. That was the only advantage..

Stayed in August 2023

The hotel, while clean, was extremely run down and old. The room itself was pretty manky. The breakfast wasn’t good at all. Extremely poor value for money.

A convenient location for visiting Stalag Luft III. The room was clean (but really old and worn).

Stayed in August 2023

Clearly in need of some TLC and updating. Poor lighting in bathroom, Only stayed two nights but no housekeeping

Location, for our visit to Stalag Lufft3. Expansive grounds. Free parking. Character building. We only had breakfast that I found unappetising. However I saw other clients enjoying the food so maybe just me. Busy hotel. Booked a twin room and ours was two double beds in a big room with view over the grounds Good shower.

Stayed in May 2023

If you can put up with a barking dog until midnight, drunks outside your room until 2AM, the worst breakfast I think I’ve eaten at any hotel in my life. Then you may enjoy your stay here, it was not for me. Dated and dangerous, electrics hanging off the wall.

Location was perfect for my road trip and visiting Stalag Luft III.

Stayed in June 2023

Nothing to do with the hotel but it is irritating when a couple of young shop assistants treat you with contempt and both try and swindle you out of a couple of Zloty. Principle not the money. I also wish that the Town would consider chopping down the tree in the former camp - Lord knows the Forest is big enough - thus making it easier to pay ones respects to all of the nations, who suffered there. (I include the Luftwaffe guards in that comment, who were almost all decent while doing their duty.

Hotel not far from the Town and restaurants, station a bit further and Stalag Luft 3 also walkable. Dinner and drinks very fairly priced and good quality and breakfast similarly so. The best place to stay in Sagan from my two visits.

Stayed in April 2023

This hotel was on of the scarier ones I have ever stayed at. I felt like I was staying in the Shining movie hotel. They do not like to use lights at night and for the big dark grand staircases we needed to use a phone flashlight to find our way. It’s a safely issue but they are obviously trying to save money on electricity. the beds feel like they are cots with 40 year old innerspring mattresses and I was afraid to look too closely at anything because it was very dirty, old and much in need of a revamp. Pension Bartoz in Zagan is much nicer for the same cost.

The Breakfast options were surprisingly nice

Stayed in November 2022

Good location, nice setting.

Stayed in August 2022

This is a freshly renovated, business class hotel with excellent service. For the low price, I was stunned by how nice it is.

Stayed in July 2022

Old hotel in its own grounds very dated but everything worked .very quiet when I was there told the gate was locked at 10 pm But never saw it could have stayed out later .breakfast was satisfactory .

Stayed in June 2022

Breakfast was a good variety and a good quality.

Stayed in April 2022