250 Convention Boulevard, Santurce, 00907 San Juan, Puerto Rico
#4 of 85 hotels in San Juan
Guests' ChoiceBased on 535 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.2
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 1 April 2022
Christie
United Statesdidnt like that i had to pay $18/day to park
was a great stay, great location, friendly staff, breakfast was ok
Stayed in March 2022
Reviewed: 24 March 2022
Ortiz
United StatesGot there 2 hrs after check in time and my room wasn’t ready
Cleanliness
Stayed in March 2022
Reviewed: 28 February 2022
Brian
United StatesGreat room, bed, pool, location
Stayed in February 2022
Reviewed: 28 February 2022
Lourdes
Puerto RicoI had to use microwave to have a nice & hot coffee. No hot milk available. But, that wasn’t a major problem.
Perfect, I was so happy to have a nice & hot breakfast which is so important plus the cereal w/fruits, pastries perfect. Grading A++
Stayed in February 2022
Reviewed: 22 February 2022
Carlos
Puerto RicoNada
Excelente
Stayed in February 2022
Reviewed: 21 February 2022
Cindybel
United StatesThe music at night time from the T-Mobile district was too much. sometimes we were not able to sleep due to this.
property was located in a very good area! lots to do around.
Stayed in February 2022
Reviewed: 20 January 2022
Moises
Puerto RicoExcelente
Stayed in December 2021
Reviewed: 6 January 2022
Jaelis
Puerto RicoPets barking but the staff was gentle and change us the room. Should use one level for people with pets.
Service, clean, attention, facilities, location. Have a lot a things to do around the hotel and places to eat. The trolley take us to Viejo San Juan and pass every half hour, it's a service for free.
Stayed in January 2022
Reviewed: 19 December 2021
Elisa
United StatesLas escaleras que son inaccesibles
La piscina
Stayed in November 2021
Reviewed: 7 December 2021
Raheal
United Statescould have been little cleaner and no where to put your shower toiletries
The location and staff was great.
Stayed in December 2021
Reviewed: 6 December 2021
Xavier
Puerto RicoNot assigned parking for the premises, which constitued a long, rainy walk. No shower cap for my wife who had her hair done for the leisure and the breakfest times were uncoordinated because the website said it ended at 11:00 am but the staff members in a respectful way said it ended at 10:30 am, and only one welcome drink for a couple of two.
Clean, good location and nice staff.
Stayed in December 2021
Reviewed: 30 November 2021
Melissa
United StatesNA
Great location and value. Quiet and spacious room.
Stayed in November 2021
Reviewed: 25 November 2021
Rosa
United Stateslack of towels in the pool, few staff in the hotel
close to nice restaurants
Stayed in November 2021
Reviewed: 16 November 2021
Ana
United Statesna
location
Stayed in November 2021
Reviewed: 15 November 2021
Jose
United Statesnothing
everything
Stayed in November 2021
Reviewed: 30 October 2021
Jose
United StatesBad Restaurant, for dinner or breakfast
Modern facility
Stayed in October 2021
Reviewed: 29 October 2021
Yanira
Puerto RicoNo Valet
location, cleanliness, hospitality, no driving after drinking lol.
Stayed in October 2021
Reviewed: 24 October 2021
Khia
United StatesRoom 517 and (I'm guessing) any room on that side is exposed to that T-Mobile district which has some loud events. Trying to sleep at 11:30 on Friday or nap at 4:30 PM On Sunday was impossible. I had to change rooms. Room 512 had a few hairs around the room, the floor and bathroom that weren't mine. Also thought I had signed up for continental in my booking, was surprised to learn that wasn't the case when I got there. I met other guests that had this same experience.
Staff was really friendly and helpful, even the cleaning ladies, the design is AMAZING. I wasn't up for a loud party but the fact that it is close to so much entertainment and food is a major plus. I'll know to go back there when I'm up for it.
Stayed in October 2021
Reviewed: 24 October 2021
Miguel
Puerto RicoPoor breakfast area and menu.
The location
Stayed in October 2021
Reviewed: 22 October 2021
Mildred
Puerto RicoExcellent location
Stayed in September 2021
Reviewed: 19 October 2021
Andrea
Puerto RicoBreakfast was cold
Location
Stayed in October 2021
Reviewed: 12 October 2021
Zulmaly
Puerto RicoPrice
Awesome location!
Stayed in September 2021
Reviewed: 11 October 2021
Job
United StatesN/A
Stayed in October 2021
Reviewed: 28 September 2021
Lourdes
Puerto RicoPool area
Stayed in September 2021
Reviewed: 27 September 2021
Zoraida
United StatesAll it’s amazing.
Stayed in September 2021
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