1 San Geronimo Street, Old San Juan, 00901 San Juan, Puerto Rico
#42 of 85 hotels in San Juan
Guests' ChoiceBased on 675 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.6
Value for money
7.2
Free WiFi
8.2
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End of dialog contentReviewed: 28 November 2022
Barry
United Statesloved the property!
the amenities.
Stayed in November 2022
Reviewed: 26 November 2022
Melissa
United Statesrooms need upgrades, water was often cold-didn’t warm up
location, staff, restaurants, pool and lobby wonderful.
Stayed in October 2022
Reviewed: 12 November 2022
Jeff
United StatesThere were 3 mattresses floating at the water’s edge on the beach. Quite pricey for non inclusive.
Great view from room. Easy access to most amenities from Beach Wing elevator.
Stayed in November 2022
Reviewed: 18 October 2022
Scott
United StatesWhile at the pool, I wanted to order and staff said they would send my waiter over who never showed up and I was never able to place an order. How come they coudnt take my order?
Stayed in October 2022
Reviewed: 6 October 2022
Kimberly
DominicaExpensive food prices
Service
Stayed in October 2022
Reviewed: 24 September 2022
Kia
United StatesThe rooms really need to be renovated and updated for the price. The tub in my bathroom had paint missing and needed to be resealed. Caulking was missing throughout the bathroom and the tile was really old. The upholstery on the chair in my room was old and stained.
Great location, resort feel with excellent amenities.
Stayed in August 2022
Reviewed: 19 September 2022
Lynn
United Statescan’t walk to any restaurants or anything else
well kept, great staff.
Stayed in September 2022
Reviewed: 14 September 2022
Shearrain
United StatesThe Jacuzzi only worked half of the time. I was not pleased with that. The carpet in my room needs a good shampoo. And my air conditioner was so loud it was hard sleeping at night.
The pools were amazing. The staff was exceptional. Even the other guests were nice. The grounds were exceptionally beautiful. I will definitely go back. I did not want to leave. One of the nicest vacations I had in a long time. 😊
Stayed in September 2022
Reviewed: 26 August 2022
Donald
United Statesnothing
pool
Stayed in August 2022
Reviewed: 23 August 2022
Marko
United StatesThe beach
Stayed in August 2022
Reviewed: 9 August 2022
Wendy
United StatesProperty is beautiful and well maintained, beachfront views are exceptional.
Stayed in August 2022
Reviewed: 1 August 2022
Reginald
United StatesThe AC filters might need changing. every time I had the a/c on I could not breath but soon as I turned it off and opened the window I was fine
The view was amazing the staff was super nice.
Stayed in July 2022
Reviewed: 16 July 2022
Meagan
United Statesthe walls paint was falling off, the hotel was very old and aged
very nice location close to everything
Stayed in June 2022
Reviewed: 14 July 2022
Marissa
United StatesPools are not heated, would’ve liked that feature as the nights we stayed were pretty chilly.
Stayed in May 2022
Reviewed: 13 July 2022
Debra
United StatesThe tiny garbage cans in the room. It always looked messy with things stacked on the floor because they were just so tiny.
View from the balcony of the ocean! Loved the variety of places to sit by the water, all comfortable and with very different views.
Stayed in July 2022
Reviewed: 1 July 2022
Peggy
United Statesthe tub was a little updated.
the view and location.
Stayed in June 2022
Reviewed: 26 June 2022
Robert
United StatesNo free breakfast I
-
Stayed in June 2022
Reviewed: 17 June 2022
Jesse
United Statesnot enough restaurants within walking distance
Private beach, facilities, excellent jump point to other island destinations, activities
Stayed in June 2022
Reviewed: 13 June 2022
Sherry
United Statesreasturants we’re expensive
the pool
Stayed in June 2022
Reviewed: 8 June 2022
Lateefah
United StatesAngel and staff supervisor took really good care of us after a mishap with an umbrella in the pool
Stayed in June 2022
Reviewed: 21 May 2022
Chiquita
United StatesFelt like for the price breakfast should have been included.
The location was great
Stayed in April 2022
Reviewed: 21 May 2022
Angela
United StatesThere should be available bathrooms near the beach/pool. The bag check and bracelet everyday was annoying. The stores aren’t open late enough.
The hotel was in a great location with a beautiful beach.
Stayed in May 2022
Reviewed: 20 May 2022
Marlene
United StatesThe room we stayed in could use some new carpet. The clock didn’t work either and that was an inconvenience.
The food at most of the restaurants was very good. The hotel was nice and the room was spacious. Housekeeping did a great job.
Stayed in May 2022
Reviewed: 19 May 2022
Ana
United Statesnot much to see and do around the hotel
beach and pool are awesome.
Stayed in May 2022
Reviewed: 8 May 2022
Kelsea
United StatesThe pool was extremely small for such a large resort. We never found pool chairs and other than the pool bar there was hardly anywhere to swim. Photos made it seem like there was a much larger pool area. Our room was fine but I will say the photos made it look like it was going to be more of a suite
The hotel was in a great central location easily accessed from the airport, close to old San Juan and on a beautiful part of the water that we were able to swim in. There was also a lot of food options at the resort.
Stayed in April 2022
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