1310 Wilson Street 1310 Wilson Street, Condado, 00907 San Juan, Puerto Rico
#9 of 21 B&Bs and Inns in San Juan
Guests' ChoiceBased on 381 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
9.0
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Julio
Puerto RicoNo parking on premises
Location and cleanliness
Stayed in April 2024
Reviewed: 29 May 2024
Jessica
United StatesThe shower for me was problematic, it didn’t have a curb, so the water was spreading around the toilet. The last night we couldn’t get hot water.
Great location. The room was decent but ours was was located right by the front desk so I worried with noise of people talking and making noise during the night but it was actually pretty quiet (except for the coqui outside, but that’s not the hotel’s fault). Breakfast was excellent!
Stayed in May 2024
Reviewed: 21 May 2024
Isamar
Puerto RicoThe high traffic areas of the room were well cleaned, but it needed to be dusted and the bathroom tiles deep cleaned. It activated my allergies. The wifi didn't work all the time.
Cozy, walkable distance to beaches and restaurants, breakfast included and it was very good. I liked the small pool, it was intimate. Very nice for couples.
Stayed in May 2024
Reviewed: 13 May 2024
Jessica
United StatesThe front desk people were not welcoming, especially late at night he would just stare at us when we came in and said nothing. It was a little uncomfortable. The patio was not decorated nicely. It would make a big difference if they added a privacy screen between the patios of the neighboring rooms and added some plants and a little decorating. Also decorate in the main hallway when you walk in would go a long way. There were a bunch of mosquitoes hanging out in front of our door in the hallway. Overall nice place and value but could use some love in these areas.
The room was cute. I liked the art on the walls. The breakfast was good and the lady serving breakfast was friendly. The breakfast area was also nice and peaceful. The hotel location was good. You can walk to La placita but it’s far enough away that it is not loud or busy around the hotel.
Stayed in May 2024
Reviewed: 10 May 2024
Adrianna
United StatesThe security guard at night was a bit scary and not of much help.
Loved the complimentary breakfast. The room was nice for one person.
Stayed in May 2024
Reviewed: 29 April 2024
Noel
SwitzerlandThe neighboring highway can be heard from the room. Not ideal for light sleepers. Otherwise great!
The location is great. The breakfast ladies were really sweet and helpful. The staff is responsive, just ask if something is not right.
Stayed in April 2024
Reviewed: 26 April 2024
Edmond
CanadaThe people at the reception were pretty cold and not that welcoming, check in could have been a lot better with that. Windows and doors don’t have the best isolation so you can possibly hear outside noise easily, it was not a problem for me but could be for others, bring some earplugs.
The room was comfy, AC was working well and it was clean too. Location was super good, walking distance to the beach front and to a lot of bars and restaurants. You can easily get around without a car. Wifi in the room was working well too. Overall would come back here next time.
Stayed in April 2024
Reviewed: 20 April 2024
Alekseyspb1985
United StatesThere are no brochures(maps, restaurants, entertainment). No parking.
Good location. Pretty close to street of bars and bay. Nice breakfast.
Stayed in April 2024
Reviewed: 25 March 2024
Missy
United StatesThe room was outdated, I wish we had more closet space than just a rack next to the bed. The toilet flush was weak. The original room they gave us was not yet cleaned when we checked in so they moved us to the room across the hall.
Convenient location , decent free breakfast , breakfast staff was friendly, a/c worked well, quiet neighborhood
Stayed in March 2024
Reviewed: 10 March 2024
Lisa
United StatesMore than one trash can in the room. Complementary Kleenex.
Location was great- walking distance to a lot of restaurants.
Stayed in March 2024
Reviewed: 28 February 2024
Ellen
United StatesThere is no elevator but there are rooms on the ground floor. There were some biting bugs on the balcony attached to the room.
The location, while not on the beach, was within walking distance to many restaurants. The breakfast was very tasty on the outside patio. While we didn't use, the small pool looked inviting. Check in/check out was easy.
Stayed in February 2024
Reviewed: 27 February 2024
Omolara
United StatesWeak water pressure from shower and also barely any hot water during our stay; it's lukewarm at best and takes more than 1-2 minutes stated to warm up The response to our concerns about the hot water issue was lackluster and not resolved during our stay. Our room was on the top floor, and it appears all the other rooms there also had the same issue It's not very soundproofed, so if you're a light sleeper, that may be an issue
Pros: Walking distance to Condado area and La Placita. Lovely breakfast that is made fresh to order (limited menu) Decent sized and clean room and bathroom. The hotel is quiet Front desk staff was nice and willing to provide recommendations Able to store luggage between checkout and flight An ideal location for someone wanting to explore on foot given the nearby restaurants and nightlife (there is even a park 1 block away). I would stay again, especially if they resolve the water issue.
Stayed in February 2024
Reviewed: 6 February 2024
Lyzette
CanadaNeeds some minor upgrades. Patio furniture is falling apart and there are no cushions; we had to ask for a change in fitted sheets because they were so old the elastic was broken and they would not stay put during the night.
Nice building with a lot of character. Staff (front desk and breakfast) were very nice and helpful. The rooms were nicely decorated and AC worked well.
Stayed in January 2024
Reviewed: 6 February 2024
Americanmom
United StatesThe pool was dirty (just leaves and sticks) the first night we came. It was cleaned the second night but it was too cool to swim. There's no parking. We ended up parking around the corner (which was fine) but we had to pull up on the curb a bit to unload luggage and pick up and drop off elderly parents.
Loved the staff! Everyone was super friendly and very helpful. Breakfast was wonderful; made to order and tasted great! The hotel is very quaint and very quiet, both inside and outside.
Stayed in January 2024
Reviewed: 5 January 2024
Matt
United StatesWhen you need housekeeping, make sure you put the "MAID SERVICE PLEASE" sign on your door. Otherwise your room will be skipped. The rooms aren't soundproof, and as mentioned the floors are tile. So if someone down the halls slides a chair across the floor, you'll probably hear it.
The location is great; 3 blocks from the beach and short walks to bars, restaurants and a lovely park. Checking In and checking out was the easiest I've ever experienced. The breakfast was delicious. Scrambled eggs with Ham & Cheese served with Toast. Coffee was great. Fruit was ripe and delicious. The room was actually cold. Because it's Puerto Rico I'm adding it to good list. The ground floor rooms are only tile floors, you might want to wear flip flops in your room or else your feet will get cold.
Stayed in January 2024
Reviewed: 11 December 2023
Amanda
United StatesAn onsite bar would be lovely since most restaurants and bars are a short walk away. We were tired and would have loved to lounge by the pool with some house cocktails or Medalla.
Breakfast was fresh and satisfying. Nothing fancy, but just what we needed. Very enjoyable.
Stayed in December 2023
Reviewed: 1 October 2023
Monica
United StatesEverything was good
Good breakfast, great service, wonderful location!!!!
Stayed in September 2023
Reviewed: 26 September 2023
Gene
United StatesI did NOT like being charged the full price of my stay 6 WEEKS BEFORE I arrived. Yes, there was a small warning on the website that they "might charge at any time" but it's unusual to have to PREPAY a booking which has been guaranteed by a credit card already. Also, for other potential guests - just be aware that there is NO elevator or baggage assistance. If you book the best rooms (with a "view and balcony" on the second floor) you will lug your bags up a narrow stairway to get to your room. Parking is not available on-site, you must either "street park" if you find a space or use a paid lot a few blocks away. Street parking in off-season was easy for us but in the high season it's probably not so easy.
Breakfast offered a small 3-item selection but was made-to-order so it was hot and 'homelike". Fresh fruit, coffee, and juice were served with any of the 3 main options.
Stayed in September 2023
Reviewed: 24 September 2023
Milena
United StatesThe room was on a smaller side and with furniture that needed some "love".
I had to do a late check-in, and the staff was prepared to receive me accordingly. Everyone was very friendly and helpful. They also make a delicious homemade breakfast.
Stayed in September 2023
Reviewed: 19 September 2023
Virginia
Puerto RicoStaff is extremely helpful and friendly
Stayed in August 2023
Reviewed: 4 September 2023
Camila
Chilefront desk staff
location and air conditioning
Stayed in August 2023
Reviewed: 21 August 2023
Roberto
Puerto RicoCheck out is to early, for the price Not fair
The location, staff and property
Stayed in August 2023
Reviewed: 19 August 2023
Lydia
United StatesBecause of the language barrier there was initial misunderstanding of the choices the guest could have for breakfast but the staff made up for it by offering available choices
They cleanliness of the house which smells clean upon entrance; the ambience contributes to the appeal of the place
Stayed in August 2023
Reviewed: 7 August 2023
Lynda
United StatesThe facility doesn't have an elevator, which was difficult for someone who has a disability. The room only had one trash can, located in the bathroom. We asked for a trash bag but never got one until our departure. The A/C was dripping from the ceiling a bit in our room. Our room didn't have a microwave either. That was pretty surprising 🤷🏿♀️.
The staff was very nice and helpful. Thank you Karla, Jose and the ladies that made breakfast every morning. You guys were great!
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content