Skip to main content
  1. Hotel reviews homepage
  2. Puerto Rico hotel reviews
  3. North Puerto Rico hotel reviews
  4. San Juan hotel reviews
  5. Reviews of Condado Palm Inn San Juan, Tapestry Collection by Hilton

Reviews of Condado Palm Inn San Juan, Tapestry Collection by Hilton 4 stars

55 Condado Avenue, Condado, 00908 San Juan, Puerto Rico

#44 of 84 hotels in San Juan

Guests' Choice

Review score

Based on 1438 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 May 2024

    7.0
    It was a nice stay very close to the beachfront and also walking distance from a lot of restaurants
    • Leisure trip
    • Couple
    • King Room - Green Tower
    • Stayed 3 nights
    • Submitted via mobile

    For the breakfast buffet was $21 but there weren’t many options for breakfast. Also the pool could’ve been better maintained as far as a consistent cleaning.

    I like that it was very clean and modern also the workers were very nice

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Wonderful! Our preferred hotel for the value in El Condado.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Blue Tower
    • Stayed 1 night
    • Submitted via mobile

    I had to call for 2 bath towels. The room had 2 small towels only. I think it should be in the room before We get to the room.

    Location, clean,comfortable, views

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Green Tower
    • Stayed 4 nights
    • Submitted via mobile

    Place is outdated

    Location

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Family with young children
    • King Room with Sofa Bed - Blue Tower
    • Stayed 2 nights
    • Submitted via mobile

    Great place!!!

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    Felt well rested when I left
    • Leisure trip
    • Solo traveller
    • Oceanview King Room with Sofa Bed - Blue Tower
    • Stayed 1 night
    • Submitted via mobile

    The pool is small and there were no stocked mini bars. The service in the grill bar wasn’t great.

    It was clean and the beds were extremely comfortable. I had a really good sleep

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Green Tower
    • Stayed 1 night
    • Submitted via mobile

    It looked like it needed maintenance

    The people where great and the location was excellent

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Blue Tower
    • Stayed 4 nights
    • Submitted via mobile

    You couldn’t turn the room temp below 69* and it seemed like it would change on its own to be warmer than that during the night. There was a leak in a pipe in our bathroom so when you were using the toilet, the ceiling would drip on you. very small pool

    It was a good location within close proximity to lots of things

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Blue Tower
    • Stayed 3 nights

    The restaurant downstairs should have open earlier and closed later. Opening at 12pm to 10pm closed, doesn't seem suitable especially in that location.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Good hotel in a central location.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Blue Tower
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could have been a little quieter/soundproofed.

    Good central location, nice pool area, parking was pretty convenient, free bottled water.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Loved it
    • Leisure trip
    • Group
    • King Room with Sofa Bed - Blue Tower
    • Stayed 3 nights
    • Submitted via mobile

    Loud elevator!!

    Great staff

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    The staff are amazing they are all good people. My stay was nice and location is perfect. I definitely will come back to
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Blue Tower
    • Stayed 3 nights
    • Submitted via mobile

    I enjoyed my stay they staff were all amazing.

    The property was at a perfect location. The room is beautiful (not impressed with the bathroom shower structure) its beautiful but a shower door will be nice. The hotel is clean the amenities are nice. A lot of restaurants near by. The beach is walking distance. A great location.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    All in all, it was a good stay.
    • Leisure trip
    • Couple
    • Oceanview King Room with Sofa Bed - Blue Tower
    • Stayed 5 nights
    • Submitted via mobile

    The pool and the location. The pool was small and the location was not very resort(ful). Also, though not too far from Old San Juan, it was a distance and didn’t seem to have much night life.

    I liked the jacuzzi best.

    Stayed in December 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Green Tower
    • Stayed 1 night
    • Submitted via mobile

    The bed and pillows was uncomfortable

    The location and the staff was A+

    Stayed in November 2023

  • Reviewed: 9 November 2023

    8.0
    Good facilities and great location.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Blue Tower
    • Stayed 2 nights

    Staff was very friendly and helpful.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    Prome stay
    • Leisure trip
    • People with friends
    • King Room - Green Tower
    • Stayed 2 nights
    • Submitted via mobile

    one out of two elevator was not working during our stay. noting else to complain about!

    great location, right in the middle of everything, stores, restaurants and beach. surprisedly quiet Rona giving the location. really nice and helpful staff. person at desk 24/7 clean and nice!

    Stayed in October 2023

  • Reviewed: 28 October 2023

    9.0
    It’s Our preferred hotel( affordable) in the Condado area.
    • Leisure trip
    • Couple
    • King Room - Green Tower
    • Stayed 1 night
    • Submitted via mobile

    Property is very good.

    Location is the best. Parking in the back( though you pay $25 daily).

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Green Tower
    • Stayed 4 nights
    • Submitted via mobile

    Balcony very small

    I love the pool & hot tub

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Good bang for your buck
    • Leisure trip
    • People with friends
    • King Room with Sofa Bed - Blue Tower
    • Stayed 2 nights
    • Submitted via mobile

    I could hear everything that went on in the hallway outside my room.

    Close to the beach, the store, and restaurants

    Stayed in September 2023

  • Reviewed: 8 September 2023

    7.0
    Good location and close old San Juan
    • Leisure trip
    • Couple
    • Oceanview King Room with Sofa Bed - Blue Tower
    • Stayed 3 nights
    • Submitted via mobile

    Noisy hallway while sleeping it seems as though there is no sound proof walls and I could hear people talking very loud.

    Oceanview room with a small but nice balcony. Staff was helpful and house keeping was excellent.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    I enjoy the hotel and the location. The staff was very friendly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Green Tower
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very expensive for what we got.

    Breakfast was just average, location was great.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Blue Tower
    • Stayed 4 nights

    I didn’t like that the pool shower was broken. What made it worse is that staff told us we could use the pool and shower after checkout while waiting for our flight. After using the pool we discovered the shower was not working.

    I liked that the hotel was clean and that the beds were comfortable. I also liked that the hotel staff was responsive to any issues. For instance, when no shampoo was left in the bathroom, the shampoo was sent to the room immediately.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    Vacation in P.R!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Green Tower
    • Stayed 4 nights
    • Submitted via mobile

    Housekeeping wasn't up to par. Didn't clean our room one time even though we told the front desk and we heard her call to tell them. Also for some strange reasons when they did they always forget to replace our wash cloths and floor mat towels.They only left towels. We went through this for the four day's we were there.

    Front desk staff was exceptional and prime location. Not far from Old San juan, la Placita an other locations. Beach one block away. Walgreen and CVS right across the street and all restaurants and shops around the block from the hotel. Two casino's in either direction 3 blocks from hotel.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Blue Tower
    • Stayed 3 nights
    • Submitted via mobile

    Pool was small. Charge for Resort fee this was not a Resort.

    Beds were comfortable and shower was great 👍.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    9.0
    Nice hotel; I'll be back!
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and Partial Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    I wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room. The lock on the Ladies room out by the pool was wonky and once I got it to lock, I had issues getting it unlocked and thought I might need to phone for help, but I finally got out.

    Location was great, breakfast was okay, room ended up having a full ocean view, which was spectacular, loved proximity of Walgreens and CVS, easy to walk or Uber everywhere. Good beach access. Pool and hot tub were awesome. Employees were very friendly and helpful. Maintenance was very responsive when we needed them.

    Stayed in August 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: