55 Condado Avenue, Condado, 00908 San Juan, Puerto Rico
#84 of 84 hotels in San Juan
Guests' ChoiceBased on 1426 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
8.0
Staff
8.7
Value for money
7.6
Free WiFi
7.8
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End of dialog contentReviewed: 22 March 2023
***ivy
United StatesBuffet breakfast lack of choices and small pool
Staff Location Clean
Stayed in March 2023
Reviewed: 12 March 2023
Zach
United StatesSmall balcony
24 hour pool and Jacuzzi and the view
Stayed in March 2023
Reviewed: 11 March 2023
Andre
Hong KongWish there was a lunch/dinner option, larger gym area would be nice too.
Good value for price paid, generally clean and room looked recently furnished.
Stayed in March 2023
Reviewed: 10 March 2023
Pina
CanadaI believe I overpaid way too much
N/A
Stayed in March 2023
Reviewed: 9 March 2023
Catherine
United StatesWe had to pay $200 additional for parking
Clean beautiful room
Stayed in March 2023
Reviewed: 8 March 2023
Jackie
United StatesI thought I reserved an ocean view but that’s not what I got
The staff was awesome!!! I thought I left my watch and bracelet so I called back to the hotel. Frances was awesome she went to the room and looked for me and assured me that management would reach out to me first thing the next morning and they did(did get manager name but she was awesome) Blessings was that my sister had grab them off the table for me so I let the manager know that when she called !!
Stayed in March 2023
Reviewed: 7 March 2023
Gisselle
United StatesBathroom door does not fully close because it’s a sliding door and it has gaps on either side Wish jacuzzi was slightly hotter
Jacuzzi, bed was comfortable, location, & staff
Stayed in March 2023
Reviewed: 1 March 2023
Tavious
United StatesMy room wasn't all the way clean there qas a pile of hair in the corner of the bathroom floor. and random hair on floor throughout the room. Hoping it was an isolated event. The pool and jacuzzi are nice. and there are two restaurants at the base of the hotel. and Starbucks, and expanded CVS and Walgreens adjacent to the hotel.
Nice facility overall and great location.
Stayed in February 2023
Reviewed: 23 February 2023
Ivette
United StatesI have stayed in motels and hospitals that had nicer rooms. There was absolutely no decor and besides a large lamp for lighting a small plastic lamp on a desk. I was only staying one night as i was passing through but i wouldn’t stay there as a vacation spot, specially not for the price. Perhaps if it was half the cost it would have been ok, but after including the parking it was about $530 which was way too much for what it was.
The beds were were ok and room was clean. The location was good.
Stayed in February 2023
Reviewed: 18 February 2023
Kaufman
United StatesThe shower was missing a sliding door. The construction going on at the hotel was loud and distracting. The elevator was broken for two days. There were no ice machines available in our building. Ice was only available in the other high rise building. There was limited sunlight in the pool area.
I liked the location and the room accommodations. The staff was friendly and capable too. The breakfast was satisfactory. The beach club was accommodating. Great view and I liked the open air balcony.
Stayed in February 2023
Reviewed: 18 February 2023
Frijolitouk
PanamaA little over priced for the quality and location, but was a busy week.
Breakfast was good, a little limited but staff were great.
Stayed in February 2023
Reviewed: 11 February 2023
Catherine
AnguillaCustomer service at check out was in satisfactory
Did not receive breakfast front desk worker was very disgruntled
Stayed in February 2023
Reviewed: 11 February 2023
Charisma
United StatesSome construction noise from some of the workers, working on the balconies too early in the morning.
The Hotel and rooms are very clean and rooms have great views of the area.
Stayed in February 2023
Reviewed: 6 February 2023
Lisa
United Statesbalcony was about a foot wide. so you couldn’t sit outside on it.
close to the beach. had a beach view.
Stayed in February 2023
Reviewed: 2 February 2023
Alexander
United StatesParking cards hardly worked...outdated equipment.
N/a
Stayed in January 2023
Reviewed: 1 February 2023
Jennifer
United StatesIt was a little pricey for a 1 night stay but given all they offered I think it was probably worth it.
The hotel is in a great location, just a block away from the beach. A lot of restaurants are nearby and two 24 hour pharmacy/convenience stores. The room was very spacious and nicely furnished everything was really clean. All the staff were friendly and accommodating.
Stayed in January 2023
Reviewed: 25 January 2023
Crystal
United StatesCharge for breakfast says included on booking
I thought breakfast was included but there was a charge for breakfast
Stayed in January 2023
Reviewed: 9 January 2023
Christopher
EstoniaBreakfast should consist of fresh stuff and fruits as well. There is no tomato, no cucumber, basically nothing fresh. I think that's why there are so few people having the breakfast. The variety of food could be larger. 12th floor rooms do not have windows that you can open. Otherwise nice place to stay, good vibes. Pools are open all the time – bravo! Stuff is nice as well.
Stayed in January 2023
Reviewed: 9 January 2023
Luis
Costa Ricabreakfast not included
Location, walking distance from the beach, in front of cvs and walgreens the room was comfortable, the gym, pool and jacuzzi were nice.
Stayed in January 2023
Reviewed: 7 January 2023
Ivan
United StatesMoney blocking in my bank account. Many changes, not clear, what hotel to do.
Very helpful staff, including reception and cleaning personal.
Stayed in January 2023
Reviewed: 3 January 2023
Allea
United StatesThe hotels location was perfect! It is conveniently located right next to a Walgreens, CVS, Starbucks and several restaurants. We enjoyed a few meals at Julian's and the Asian restaurant across the street. The drinks and food at restaurant at the hotel was pretty tasty as well. There are plenty of place to grab souvenirs down the block. The beach is across the street about a 2 minute walk. The staff were quick to meet any requests we had and were very friendly. They even made sure we had a ride back to the airport. I enjoyed relaxing in the jacuzzi and hanging out in the covered areas by the pool. My only complaint is that the water in the shower was very hot , which was odd considering the faucet water super hot. I would definitely stay here again and I've already recommended it to a few friends.
Stayed in December 2022
Reviewed: 3 January 2023
Gabriel
Argentinapoor GYM and expensive breakfast
location, beach club
Stayed in December 2022
Reviewed: 30 December 2022
Alison
United Statesa bit noisy at night but overall manageable.
great location and good value
Stayed in December 2022
Reviewed: 27 December 2022
Jose
United StatesEverything is with in walking distance
Stayed in December 2022
Reviewed: 14 December 2022
Porfirio
United StatesLoud noise around the rooms no insulation we couldn’t sleep during stay
Front desk staff
Stayed in December 2022
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