Road 333 km 6.5, 00653 Guanica, Puerto Rico
#1 of 3 hotels in Guanica
Guests' ChoiceBased on 364 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.0
Facilities
9.1
Staff
9.4
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 17 April 2024
Joshua
United KingdomIt's quite pricey at the resort and your options are limited as there isn't much in the surrounding areas. I'd recommend driving or renting a car to give you more mobility outside of the resort.
A stunning resort situated right on the beach. Beautifully maintained grounds, great facilities and - above all- fantastic staff who really made us feel welcome. After a day or two it started to feel like home and we didn't want to leave. Honestly I cannot flaw the service we received. Everyone was so helpful and friendly.
Stayed in March 2024
Reviewed: 7 April 2024
Mcdade
United StatesNothing
Atmosphere, views, staff, restaurants were very good
Stayed in April 2024
Reviewed: 27 March 2024
Anthony
United StatesThe door handle on the second door of our room to go outside kept coming off.
Everything!
Stayed in February 2024
Reviewed: 21 March 2024
Ellen
United StatesSmall beach, we didn't use it and opted to sit by the pools instead. Although the onsite restaurants are very good, there aren't any restaurants or groceries within walking distance of the resort so we drove to visit other restaurants, roadside food stands, and groceries.
Beautiful property, very friendly and helpful staff, delicious food, comfortable nicely decorated room. They even helped decorate my daughter's room for her birthday as a surprise on arrival!
Stayed in January 2024
Reviewed: 18 March 2024
Martinez
Puerto RicoThe time limit for takeout orders (6:00 p.m.) was not convenient for us. We did not receive previous warning that no takeouts are allowed after 6:00 p.m. We were not prepared to dine at the restaurant tables, and your employee told us it was the only alternative.
Stayed in March 2024
Reviewed: 17 March 2024
Julio
United StatesExcellent location, amenities, and friendly staff.
Stayed in March 2024
Reviewed: 10 March 2024
Peter
United StatesN/A
Beautiful views and tranquility.
Stayed in March 2024
Reviewed: 7 March 2024
Janet
United StatesNot enough latin -creolle food High price for food lots of bugs More variety in food Music entertainment needed
Facilities lovely
Stayed in March 2024
Reviewed: 2 March 2024
Carlos
United StatesI didn’t have hot water in my shower and tv was not working someone came to fix it but it cut off again
Great location
Stayed in March 2024
Reviewed: 24 February 2024
Christopher
United StatesBreakfast buffet was expensive and nothing special. Exactly what you would get for free at a hotel in the US. Also, you had to pay for a cup of coffee!?! Dinner was fine but a bit bland and again, expensive for what you are getting.
Very clean. Well maintained. Friendly staff
Stayed in February 2024
Reviewed: 24 February 2024
Marjorie
United StatesThe food wasn’t great, and there wasn’t any other option but the resort. And it was pretty pricey. There wasn’t much of a beach at all. Also, the linens could have been better quality…the sheets and towels weren’t very soft. The birds flying through the restaurant and landing on tables, plates, glassware weren’t annoying and unsanitary.
Beautiful, quiet, clean, comfortable, private, beds were pretty comfortable, staff was friendly, maid service was great, the pool towels were great.
Stayed in February 2024
Reviewed: 19 February 2024
William
United StatesRestaurant had special meal that was not worth it
Good pools, clean beach
Stayed in February 2024
Reviewed: 19 February 2024
Pablo
United StatesThe restaurant's menu and their prices are too high and not worth paying for small portions and food that are not tasty.
The entire staff are quite lovely and friendly.
Stayed in January 2024
Reviewed: 15 February 2024
Marc
United StatesBeautiful resort with plenty to do and the food was excellent and as a vegetarian, this can be difficult sometimes
Stayed in February 2024
Reviewed: 10 February 2024
Egdalis
Puerto RicoThe price is a little bit high for what they offer, for the price paid it should be an all- inclusive. They should replace all the tiles in the rooms and also the halls.
Beautiful place, sorroundings, the garden is spectacular, the staff very professional, very nice. The breakfast amazing!!! The restaurant very elegant and good food.
Stayed in February 2024
Reviewed: 3 February 2024
Maria
United StatesGreat facilities.
Stayed in January 2024
Reviewed: 24 January 2024
Jessica
United StatesNothing
It’s beautiful
Stayed in January 2024
Reviewed: 21 January 2024
Kara
United StatesNo bathtub. Floors were slippery. Also adding a microwave would be great. Food wasn’t fresh and I could tell. Fresh cooked potatoes for breakfast would’ve been great.
Staff were nice, helpful and accommodating. I have a disability and they were willing to move my room. Went kayaking and loved it. Bar recommended some local places to eat. Loved all the food, wonderful dessert!
Stayed in January 2024
Reviewed: 21 January 2024
Regina
FranceBut gotta be honest, the food wasn't great. They have two restaurants, but it's too pricey and not tasty. Christmas dinner was a total letdown. I told the staff about the food every time, but no one offered to switch it or even said sorry. It felt weird complaining to the friendly waiters, but the food was just not good. On the bright side, the place, the view, and the things to do are really cool. I'd still say check it out, but bring your own snacks because the only other place nearby is a Burger King, and surprisingly, it's better than the hotel food!
The spa was amazing, and the staff were super nice and helpful!
Stayed in December 2023
Reviewed: 21 January 2024
Esperanza
United StatesThe rooms could use a little update, it doesn’t feel luxurious with old furniture. Also a microwave would be nice in the rooms . It was hard because there was only 1 restaurant open and nothing around except a Burger King 10 minutes away from the resort .
The beach, gardens, and in general the resort is very nice.
Stayed in January 2024
Reviewed: 19 January 2024
Hertman
United StatesThe staff at ScubaDogs was very friendly. The gear was easy to use and in good order. They were generally helpful except in the area of the sea kayaks. Insight when tides and currents are shifting would have been helpful. We may have been encouraged to seek one of the other options available... This is a small blemish on a good crew and a great on site benefit!
Everything was clean, and well maintained.
Stayed in January 2024
Reviewed: 9 January 2024
Rafael
Puerto RicoDefinitely more ice machines. Depending on which room you are, it could take a long walk to get to the closest one.
The place where the property is located is one of the most beautiful places on the island. The sunsets are stunning and the views of the ocean are spectacular. The property is beautiful and the staff is very friendly. I would like to mention and thanks specially to Luis “Tortilla” at the Kitchen for his excellent food, Michael , Ariana, Christopher, Heidi, Angelica , all for their great hospitality and service at the Hotel. Kudos to them
Stayed in January 2024
Reviewed: 3 January 2024
Vanessa
United StatesEverything was great
Stayed in December 2023
Reviewed: 3 January 2024
Chandler
United StatesOnly complaint was that some items seemed a little overpriced, particularly some of the food and drinks.
Beautiful location and property. The on-site spa, while expensive, was great. The restaurants had great food. The staff were all very nice and helpful. You could rent paddle boards and kayaks which we used quite a bit. They had a security person checking everyone that drove in as well.
Stayed in January 2024
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