Rosa Street, 2 Isla Verde, 00979 San Juan, Puerto Rico
#84 of 85 hotels in San Juan
Guests' ChoiceBased on 1252 hotel reviews
5.4Cleanliness
6.0
Comfort
6.0
Location
7.9
Facilities
5.6
Staff
7.4
Value for money
6.0
Free WiFi
5.8
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End of dialog contentReviewed: 22 May 2024
Jacqueline
United StatesNeeds maintenance and cleaning was not good
Location, value
Stayed in May 2024
Reviewed: 22 May 2024
Raquel
United StatesMy room was leaking water from the AC. Room didnt have a fridge and when i got there the ice machine wasnt working
The ability to have the flexibility to be on foot
Stayed in May 2024
Reviewed: 16 May 2024
Rosa
United StatesQuite place
Everything was a walking distance
Stayed in May 2024
Reviewed: 10 May 2024
Nancy
United StatesElevator felt and look like it's going to break at any moment. Room did not look or feel clean.
Great location.
Stayed in April 2024
Reviewed: 30 April 2024
Jaime
United StatesRooms were smaller than expected/advertised and the washer has mold everywhere.
Location and the food.
Stayed in April 2024
Reviewed: 27 April 2024
Kristina
United StatesThe property is outdated, there were no towels in the room, the pool was not cleaned in the morning, lots of dead bugs were in it.
The restaurant, the pool area, the room was a good size with a balcony area.
Stayed in April 2024
Reviewed: 16 April 2024
Yesenia
United StatesWhen is holiday season they need more towels because the take our towels to give to other customers.
Stayed in April 2024
Reviewed: 6 April 2024
Arianna
United StatesThe hotel it’s pretty old, the phone from the room or tv remote did not work. It had poor conditions.
Stayed in April 2024
Reviewed: 18 March 2024
Leslyn
United StatesI like the location
The food is good
Stayed in February 2024
Reviewed: 8 March 2024
Andrea
United StatesOne thing I will say is that the hotel can use some improvements. the curtains were dirty , the trash can was moldy, my door ran out of batteries and I was waiting for someone to come fix it. I did had to call several time but the guy was wonderful and fixed the problem.
The location was great. The view of my room was great as well. I enjoy being able to walk around and go to different places around the neighbor where the hotel was located.
Stayed in March 2024
Reviewed: 29 February 2024
Stewart
United StatesMold on shower curtain Roach in the bathroom Doors didn’t seal Grout in shower dirty Shower small Housekeeping rude Towels dirty Had to ask for towels and wash cloths
Breakfast was nonexistent. Loved the price and convenience.
Stayed in February 2024
Reviewed: 25 February 2024
Perez
United StatesNeed remodeling
Nice A/C
Stayed in February 2024
Reviewed: 21 February 2024
Angela
United StatesTheir pictures online look a lot better than it is in person. Our window in the bathroom would not close; it opens up to the walkway between rooms. I am not sure about the price, it seemed like it should have been priced lower, since it seemed somewhat run down.
There was a room available and it was 5 minutes from the airport and close to the beach.
Stayed in February 2024
Reviewed: 29 January 2024
Sussie
DenmarkThe room and bath was okay for the Price we paid.
Walking distance to a Long nice sandt Beach. It had a pool and a diner breakfast/lunch restaurant.
Stayed in January 2024
Reviewed: 29 January 2024
Mayleen
United StatesOld, no hot water, very small bathroom.
Nice location, quiet, pool was nice. Although very outdated , it was clean.
Stayed in January 2024
Reviewed: 28 January 2024
Zory
United StatesRooms AC barely worked Beds were not comfortable Cleaning was basic at best
It was close to nice beach
Stayed in January 2024
Reviewed: 26 January 2024
Eglė
LithuaniaThe room was shabby and dated, with peeling paint and humidity. One of the beds had a plastic cover on the mattress . The parking lot is not free for guests.
Great location near the beach and airport, nice pool
Stayed in January 2024
Reviewed: 26 January 2024
Daniel
United StatesDeposit
Location is vbery good, in Isla Verde close to the beach and the area has very good restaurants
Stayed in January 2024
Reviewed: 23 January 2024
Judie
United StatesAdvertising looks much nicer than reality.
Good food
Stayed in January 2024
Reviewed: 16 January 2024
Adriana
Puerto RicoThe rooms were small, the bathroom VERY SMALL!, the toilet kept running water. There wasn’t hot water, the tv went off, the elevator was out of service on the last day. And I woke up on my last day, with cockroach in the room
The location
Stayed in January 2024
Reviewed: 15 January 2024
Mccovey
United StatesThe loud music
Stayed in January 2024
Reviewed: 30 December 2023
Julie
United StatesDirty, bugs, stains on walls and sheets. Door didn’t lock from inside and there was a huge gap from half way down to the bottom. Elevator was shady. A good remodel would do wonders!!!
Not a bad location.
Stayed in December 2023
Reviewed: 21 October 2023
Ramos
Puerto RicoFalta de higiene y habitaciones en mal estado
Piscina
Stayed in September 2023
Reviewed: 13 September 2023
Carmen
United StatesWell it is a good hotel for the location and time. Stayed only one night.
Location! Parking
Stayed in August 2023
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