Skip to main content
  1. Hotel reviews homepage
  2. Puerto Rico hotel reviews
  3. North Puerto Rico hotel reviews
  4. San Juan hotel reviews
  5. Reviews of Courtyard by Marriott Isla Verde Beach Resort

Reviews of Courtyard by Marriott Isla Verde Beach Resort 4 stars

7012 Boca de Cangrejos Avenue, 00979 San Juan, Puerto Rico

#29 of 84 hotels in San Juan

Guests' Choice

Review score

Based on 1013 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 19 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Ocean & Pool View Room, 1 King, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    reception staff needs to be friendlier anywhere you go to spend $500 a night you at least get a hello. they rude talking amongst them while we waited to check in at the front desk, did not even acknowledge we were there.

    location access to the beach and service at the restaurant and pool side.

    Stayed in January 2023

  • Reviewed: 17 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Oceanfront King Room, Balcony
    • Stayed 4 nights

    Slightly outdated bathroom.

    Private beach is a big plus.

    Stayed in December 2022

  • Reviewed: 4 February 2023

    8.0
    Had a great stay, love the location and the beach area.
    • Leisure trip
    • Couple
    • Oceanfront Jr Suite, 1 King, Sofa bed, Corner Room
    • Stayed 3 nights
    • Submitted via mobile

    Construction in the mornings

    The beach and pool area.

    Stayed in January 2023

  • Reviewed: 4 February 2023

    7.0
    the hotel location is very good, well located, but the quality of services, food among other things need to be brought u
    • Leisure trip
    • People with friends
    • Oceanfront 2 Queens Room, Balcony
    • Stayed 1 night
    • Submitted via mobile

    the staff at the restaurant was rude, to be such a high end hotel the cocktails and drinks should be served in glassware not plastic, very low class, the food was of a very low quality, this is a very expensive hotel one expect the quality of the services to be better.

    The location

    Stayed in January 2023

  • Reviewed: 1 February 2023

    9.0
    we stayed here as the result of needing to last minute cancel our air bnb, though we wanted to stay in old San Juan we r
    • Leisure trip
    • Couple
    • Quality Room, 1 King Bed
    • Stayed 3 nights
    • Submitted via mobile

    very close to the airport which is a pro and a con. our room had two doors to the balcony probably to keep the sound out, the airplanes taking off and landing you could hear but it didn’t bother us too much

    the property was beautiful and modern. the pool was nice and I loved how they will set up beds and umbrellas for you at the beach

    Stayed in January 2023

  • Reviewed: 27 January 2023

    9.0
    Excellent location close to the airport
    • Leisure trip
    • Couple
    • Ocean & Pool View Room, 1 King, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Our room smelled so much of mold. I could never open the door to go out to the balcony, it was very rusty. The sheets we’re stained and looked yellow and old The breakfast good, but was very cold and the pancakes looked like stone.

    The resort is very nice. The staff very friendly. The lobby clean and beautiful Our room very spacious, the view amazing Location perfect only 4 minutes from the airport.

    Stayed in January 2023

  • Reviewed: 24 January 2023

    7.0
    Nice place, but if hurts when they fleece you on drinks and parking.
    • Leisure trip
    • Couple
    • Oceanfront King Room, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Super high bar prices (just stop by the grocers and bring your own), plus they gouge you for parking ($25 self park).

    Staff was great, beach was idyllic.

    Stayed in January 2023

  • Reviewed: 23 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Ocean & Pool View Room, 2 Queen, High floor
    • Stayed 4 nights
    • Submitted via mobile

    Location was convenient but you can hear the air planes taken off and landing so it was extremely loud but other than that it was great

    Hotel was great! Staff was really nice. Food was great!!

    Stayed in January 2023

  • Reviewed: 15 January 2023

    9.0
    Amazing vibes all around!!!!
    • Leisure trip
    • Solo traveller
    • Quality Room, 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Yes

    Stayed in January 2023

  • Reviewed: 30 December 2022

    7.0
    The location was excellent. the view from our room was picturesque.
    • Leisure trip
    • Couple
    • Oceanfront King Room, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The extra tax and room fees was EXTREMELY overpriced. we did not have our room cleaned the first night. we did not get towels or water when the front desk said they’d have housekeeping bring it up. We could not get guest services on the phone at all-we tried calling 3/4 days we were there at different times.

    the beach and the ease of getting a beach chair. the food and drink service was excellent.

    Stayed in December 2022

  • Reviewed: 24 December 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Partial Ocean View, 2 Queens, Balcony
    • Stayed 1 night
    • Submitted via mobile

    love the location and service.

    Stayed in November 2022

  • Reviewed: 14 December 2022

    9.0
    it was prefect vibe for couples
    • Leisure trip
    • Couple
    • Ocean & Pool View Room, 2 Queen, High floor
    • Stayed 2 nights
    • Submitted via mobile

    beach was beautiful staff was great

    Stayed in December 2022

  • Reviewed: 8 December 2022

    9.0
    We have stayed here several times. The location, ease of parking and amenities are very good.
    • Business trip
    • Couple
    • Quality Room, 2 Queen Beds
    • Stayed 5 nights

    The drinks were expensive.

    Location. It is close to the airport and within easy walking distance to other restaurants. The beach is right behind the hotel, we enjoy the pools and the amenities.

    Stayed in November 2022

  • Reviewed: 4 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Quality Room, 2 Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    the sand fleas

    great location

    Stayed in November 2022

  • Reviewed: 13 November 2022

    9.0
    We had a great stay other than the bar closing so early.
    • Leisure trip
    • People with friends
    • Oceanfront 2 Queens Room, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The bar closes early but you can only order drinks if you’re gambling. Some people don’t gamble like myself. Why should we not be able to drink at the bar but they can drink if they’re gambling?

    The location is amazing and being on the water is priceless.

    Stayed in November 2022

  • Reviewed: 24 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Oceanfront King Room, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The location was right next to the airport. There were tons of kids and we we on our honeymoon and the pool really wasn't that big and it was always packed.

    The resort was nice and the restaurateur issue was lovely. We also enjoyed the breakfast buffet. The balcony with the table was a huge plus. Our rooms were comfortable and they had room service.

    Stayed in August 2022

  • Reviewed: 2 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Oceanfront 2 Queens Room, Balcony
    • Stayed 4 nights

    The food at the hotel was not good at all.

    beach

    Stayed in September 2022

  • Reviewed: 29 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Quality Room, 1 King Bed
    • Stayed 4 nights

    The room was damp even with the AC.

    Excellent location and view. Friendly staff.

    Stayed in September 2022

  • Reviewed: 28 September 2022

    8.0
    I enjoyed my stay but there’s always room for improvement.
    • Leisure trip
    • Family with young children
    • Oceanfront 2 Queens Room, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    every restaurant/café at the hotel and the service was amazing but in that restaurant that strictly for the breakfast hour I found the staff to be incredibly rude from the person that greets you to your waitress. The food was not very good and when you expressed that to them they basically told you it is what it is. The waitresses seemed very bothered when you asked for anything and then only brought you half what you wanted! The pool although I love the size and look it was always very dirty.

    I loved the beautiful views from my balcony, I loved eating dinner out by the ocean. I loved how helpful your front desk people are. I love that you had a A lot of chairs for the pool area and the pool was in the nice size! I like that you had different options as far as food within the hotel.

    Stayed in September 2022

  • Reviewed: 26 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quality Room, 1 King Bed
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast buffet not good

    Location

    Stayed in September 2022

  • Reviewed: 16 September 2022

    9.0
    Very relaxing and much needed and will definitely be coming back
    • Leisure trip
    • Solo traveller
    • Oceanfront Jr Suite, 1 King, Sofa bed, Corner Room
    • Stayed 2 nights

    Hallways had a odd smell and shower heads needed to be cleaned

    Loved the Beach access and swim up bar was amazing

    Stayed in September 2022

  • Reviewed: 6 September 2022

    9.0
    great stay
    • Leisure trip
    • Couple
    • Ocean & Pool View Room, 1 King, Sofa Bed
    • Stayed 4 nights

    The front desk could have been a little more informative

    The Beach was outstanding. Location was perfect.

    Stayed in August 2022

  • Reviewed: 31 August 2022

    8.0
    overall the stay was pleasant.
    • Leisure trip
    • People with friends
    • Quality Room, 2 Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    the pool need a upgrade. Resturant’s could be more organized. I was passed by several times by a waitress before I was served. Then by the time she came to service our table she was not very nice. ( she seam to be working too many tables).

    love the beach

    Stayed in August 2022

  • Reviewed: 27 August 2022

    9.0
    Friendly staff, convenient beach access, enjoyable restaurants, gorgeous location!!
    • Leisure trip
    • Family with young children
    • Ocean & Pool View Room, 2 Queen, High floor
    • Stayed 6 nights
    • Submitted via mobile

    Room was a bit musty, but housekeeping cleaned well.

    location, amenities, beautiful view!

    Stayed in August 2022

  • Reviewed: 22 August 2022

    8.0
    Everything made up for the old outdated room and stained furniture on my birthday trip.
    • Leisure trip
    • Solo traveller
    • Ocean & Pool View Room, 1 King, Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Room was outdated and stained furniture.

    I like the beach, the view from room, the location and convenience of food.

    Stayed in July 2022

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: