everything was exceptional as expected

Stayed in May 2024

n/a

everything was absolutely fantastic, such a welcoming atmosphere, loved that it was near from touristic areas, every detail is carefully chosen, the staff is friendly and very kind as well, would definitely coming back

Stayed in April 2024

Elevator was slow and we were on the 6th floor. We only stayed 3 nights.

We loved the area. Very safe and lots of great restaurants. The bar in the hotel is amazing!! Victor, Antonio and Naomi made us feel right at home. The room was over the top. We highly recommend this hotel.

Stayed in March 2024

N/a

Beautiful property , very professional and helpful staff

Stayed in March 2024

The only thing I can say that was bad was the living room and kitchen had a lot of wasted space. They probably could have put another bedroom in there but there really wasn't nothing. I didn't like about this hotel

The room was beautiful, clean and the staff was very helpful. They got us a taxi that we used the entire stay and everything was great at this hotel

Stayed in February 2024

Nothing. Everything was perfect

Everything. Great staff, location and rooms

Stayed in January 2024

The bathroom was too small and there was no place to hang towels, bathing suits, etc.

The staff was amazing! Most helpful and friendliest I have ever had at a hotel.

Stayed in December 2023

Quietness, comfort, cleanliness, eclectic decoration.

They have an awesome environment, clean smell since you open the lobby’s door.

Stayed in November 2023

The hotel is in a good location, the rooms are very spacious, great facilities and excellent staff. The small things that went a long way from the staff made it the highlight of the stay.

Stayed in December 2023

Everything was amazing!! The staff, the location and even the soaps in the room! Parking is not easy but they have an excellent vallet!

Stayed in October 2023

Not enough coffee pods in room No complimentary tea and coffee in lobby No restaurant for early breakfast

Beautiful, unique decor Friendly and helpful front desk staff Comfortable beds

Stayed in November 2023

Everything was perfect and the staff made everyone feel welcome.

The staff and decor was the best and above our expectations.

Stayed in September 2023

Great

Stayed in September 2023

Not enough time to enjoy everything that they have.

Everything about the hotel is wonderful, from the artwork to the rooms to the restaurant to the great service and most of them to the romantic artdeco style from the early 1900's.

Stayed in September 2023

We requested a quiet room since we travelled over 23 hours to the island from abroad. We were put in the room right next to the lobby bar/ piano- so Saturday night was very loud for us as the music went late.

Loved the hotel and staff and location was just the best for seeing family. Everything was well appointed and new. The rooftop is an added bonus with great views.

Stayed in August 2023

Everything was great. The bathrooms are tiny and awkward and the rooms could use more countertop/shelving space. It’s a huge room and decorated nicely but literally no where to sit anything.

Sooooo cute and artsy and had TONS of personality. I hear it’s recently been renovated and I can tell! The location was perfect. I had a rental car so it made getting around that mi h easier but we were less than a mile from most places we visited.

Stayed in August 2023

Nothing.

Everything.

Stayed in August 2023

This has been, by far, one of my best stays while visiting Puerto Rico over the past years. This boutique hotel is absolutely stunning. Exquisite decoration with lots of attention to detail. The hotel logo is present everywhere in a very elegant way. The rooms are wonderfully decorated and very spacious. Fantastic location - Very centralized. The lobby of the hotel transports you to a past era with precious history elements. I found this gem by accident and I'm so happy I did. Kudos to the staff, specially Alicia, for providing a world class service. A true 5 stars hotel.

Stayed in August 2023

Everything was great.

The location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were.

Stayed in August 2023

Property was clean and organized. Employees offered superb service. Above and beyond what I expected. I highly recommend this place to anyone wanting a getaway.

Stayed in June 2023

No cable TV

the little details made this place superb. bed was amazing. ice maker in the room.

Stayed in June 2023

bar open late close early

Beautiful,clean amazing staff

Stayed in May 2023

Opportunities to improve: Room was extremely dark, lacking a way to have brighter light when needed. No cable on television to see world or national news. I was able to log on to my own entertainment venues, but I would have appreciated a way to watch news broadcasts in real time in English.

The staff is exceptional! Every shift, every position! Vincent and Naomi understand humble service and making a guest feel at home in the individual ways each guest prefers to be served. The valets, the housekeeping staff, IT support, maintenance gentleman and other hosts at the reception desk offer friendly stellar service, working through language challenges of Spanish and English. I did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive (inside and the patio), and live piano on Thursday night was fun and invited social mingling with other guests. The superbly trained staff is this hotel’s greatest asset. Love the art deco European decor!!

Stayed in March 2023

Loved everything

The staff was great and very professional. I love the style and comfort of the hotel. Very beautiful decor. Great location too.

Stayed in February 2023