105 Ave De Diego, San Juan, 00911 San Juan, Puerto Rico
#22 of 84 hotels in San Juan
Guests' ChoiceBased on 360 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
9.0
Value for money
8.1
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End of dialog contentReviewed: 17 November 2021
Linnette
Puerto RicoBed mattress need to be more comfy.
Breakfast Buffett was very good.
Stayed in November 2021
Reviewed: 3 November 2021
Natasha
Puerto Ricoeverything was perfect
cleanliness
Stayed in October 2021
Reviewed: 27 October 2021
Tatiana
United StatesN/A
room and breakfast
Stayed in October 2021
Reviewed: 25 October 2021
Venus
United Statesthe bed and the shower
the room
Stayed in October 2021
Reviewed: 24 October 2021
James
United StatesConvenient to all areas of San Juan
Stayed in October 2021
Reviewed: 17 October 2021
Leslie
Puerto Ricoeverything
Stayed in October 2021
Reviewed: 15 October 2021
Tammy
United StatesCleanliness, the area, etc
The front desk staff wasn't pleasant( 1 or 2 ) not all , That my parties encounter. As well, we requested room services every day, we went out came back to get ready no clean towels, etc.
Stayed in October 2021
Reviewed: 11 October 2021
Daniel
United StatesNothing
All .
Stayed in September 2021
Reviewed: 9 October 2021
Eunice
United StatesParking
Restaurant
Stayed in September 2021
Reviewed: 30 September 2021
Dominique
United StatesFor a Queen size bedroom my room was so small.
The workers are so friendly!
Stayed in September 2021
Reviewed: 27 September 2021
Angela
United StatesThe food restaurant inside the hotel they had nasty attitudes and their food is jus as nasty and the food was overpriced the drinks was good though
The hot tub and pool right next to each other walking distance to the beach and other activities
Stayed in August 2021
Reviewed: 26 September 2021
Robert
United Statesall was good
everything
Stayed in September 2021
Reviewed: 14 September 2021
Daniel
United StatesCan't think about anything.
All.
Stayed in September 2021
Reviewed: 11 September 2021
Susan
United StatesPool was close for renovation but next day reopen and we enjoy a lot
The guys outdoor very helpfull thank you
Stayed in September 2021
Reviewed: 11 September 2021
Kayra
United StatesTo small room
Modern
Stayed in September 2021
Reviewed: 23 August 2021
Njong
United StatesWell, I belive I liked everything and asked my lady if there was anything she didn't like, she responded the same... we have nothing to complain...
The room was very clean and superb, staffs were great, spacious king room (Labeled Hilton nlhonors), jacuzzi is sweet like heaven, the location is perfect for anyone visiting San Juan. It's close to everything. I enjoyed my stay. Thank you Hilton!!!
Stayed in August 2021
Reviewed: 8 August 2021
Karlene
United StatesI believe that the Restaurant and beverage area could have a little tweaking within the hours of operation. At least close about 11 o’clock or 12 midnight. Not 10:00pm. Honestly, that’s it. I had a WONDERFUL stay. The location was key it’s close to everything. Whether it be nightlife, restaurants, beaches, Super Market right across the street etc. it was all there in walking distance.
Everything!!!! Staff was very inviting, and welcoming. Love this Resort.
Stayed in August 2021
Reviewed: 1 August 2021
Nicole
United StatesFamily member injured self while on vacation and hotel staff very helpful with WC to and from room
Stayed in July 2021
Reviewed: 26 July 2021
Logan
United StatesNo indoor pool. Laundry facilities were difficult to find and the dryer didn’t dry the clothes all the way unless you used four dollars worth of quarters. No complementary breakfast and for a room this expensive, there should have been.
Much better than where we WERE staying. There aren’t any mosquitoes in the room. Very clean and the bed and pillows were comfy.
Stayed in July 2021
Reviewed: 24 July 2021
René
United StatesPrice
Location
Stayed in June 2021
Reviewed: 24 July 2021
Kiara
United StatesI wish the prices to stay for one night were cheaper, i'm a broke college student. lol
I liked how everything was clean! Staff was friendly and accommodating ! :)
Stayed in June 2021
Reviewed: 22 July 2021
Ritara
United StatesStaff was very welcoming. Good location.
Stayed in July 2021
Reviewed: 20 July 2021
Carmen
United StatesIt was a short one night stay and I can't think of anything. It was very pleasant,
Our airline oversold tickets and so we never made a flight for the day we had to return home. The airport hotel was completely booked. I searched for an affordable hotel for the night and was so lucky to have located your establishment. I booked our room online, easily. There aren't any shuttles but we hired a taxi that only charged us $30 from the airport. The front desk greeted us immediately. The place is very clean. There's a store on site and a huge grocery store across the street which I believe stays open 24 hours. Convenient location! Starbucks also on site. The beds were comfortable and room was clean. No loud noise. We got our rest and check out was as easy as 1 2 3. We are looking forward to booking our vacation next year with Double Tree. Oh and can't forget mentioning Diana's Pizza! They have pizza and Puerto Rican food at it's best! Great prices too...just a 2 minute walk from the hotel.
Stayed in July 2021
Reviewed: 18 July 2021
Diana
United StatesNothing
Staff - Margarita, Karla, Christian, - All the staff and also management go out of their way for their guests. This is a well oiled machine! Amenities - Beach trolley, cafe, laundry. beach chairs and umbrellas
Stayed in July 2021
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