312 Calle de San Francisco, Old San Juan, 00901 San Juan, Puerto Rico
#1 of 84 hotels in San Juan
Guests' ChoiceBased on 647 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
8.9
Staff
9.8
Value for money
8.9
Free WiFi
9.2
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End of dialog contentReviewed: 2 May 2024
Jonathan
United StatesAdults only
Stayed in April 2024
Reviewed: 3 March 2024
Dan
United StatesNothing.
Breakfast was not included.
Stayed in February 2024
Reviewed: 20 February 2024
Jen
United StatesI should have done more research before booking a hotel that was 100+ years old. You can't flush paper down the toilet which was gross when not used to it. The view from the rooftop lounge was underwhelming.
The location was unbeatable. We were close to one of the best restaurants in San Juan and walking distance to excellent shopping and attractions. The 24-hour bar was a nice touch and the staff was very friendly.
Stayed in November 2023
Reviewed: 5 February 2024
Michael
CanadaCan flush toilet paper down toilets.
Great Staff and free drinks in the lobby 24/7.
Stayed in February 2024
Reviewed: 27 January 2024
Moira
United StatesVery friendly and helpful staff. Made me comfortable as soon as I arrived (so nice after hectic traveling). Great location. Inclusive drinks was a nice touch (and very convenient in the morning when I wanted tea or a Diet Coke).
Stayed in January 2024
Reviewed: 24 December 2023
Marlene
United StatesThe property could use some updates.
Staff was fabulous. Loved the open bar. Location is central and near many restaurants and bars.
Stayed in December 2023
Reviewed: 21 December 2023
Asim
United StatesFurniture in room is minimal and chintzy…e.g., one rusted out, $2 garage sale plastic chair, and two broken, $20 particleboard side tables…I’d expect a bit better from a refurbished hotel at $200/night Music in lobby was mostly super cheesy pop/club music, except for Jazz one evening. It’s strange to hear music that a 13-year-old girl would pick in an “adults only” hotel. Blaring teenybopper music at 6:30 am just doesn’t work
Excellent location The open bar is fun, with good drinks Staff is very friendly and helpful Rooftop lounge has great views Interesting mix of guests Nice bed
Stayed in December 2023
Reviewed: 29 October 2023
Sara
United StatesVery small rooms. Due to the amount of rain it was very damp. Not as clean as I am used to.
Friendly service and the free bar was a bonus !
Stayed in October 2023
Reviewed: 26 October 2023
Fiorela
United StatesThere was nothing that I didn’t like!
The special layout and design. Great staff. Perfect location
Stayed in October 2023
Reviewed: 24 October 2023
Angela
United StatesLocation, free drinks, clean, quite hotel in the heart of the city. Amazing stuff, always ready to help!
Great stuff and location! Nice little bar with free drinks, always a plus:)
Stayed in October 2023
Reviewed: 24 October 2023
Samantha
United StatesThere's no pool.
I loved that they have an open bar for guests. The location in Old San Juan was perfect, walking distance to lots of shops and restaurants. I also like that they gave parking suggestions for me before my arrival.
Stayed in September 2023
Reviewed: 17 October 2023
Kevin
United StatesThe shower was very hard to get the right water temperature.
Very good service. Every one of the staff were friendly and helpful. The location for exploring Old San Juan could not be better. The rooms were clean and comfortable. The free bar is amazing. The rooftop is a great place to relax and look over the old city.
Stayed in October 2023
Reviewed: 12 October 2023
Griselle
United StatesThe bathroom was very small so that did not meet my expectations.
I absolutely loved staying here, the open bar is definitely a bonus. Everyone was very attentive and kudos to Cristian, he is very personable and friendly, my husband and I enjoyed our evening talks with him @ the bar, he definitely made my stay a lot more pleasant. The location was also great, you can walk to any restaurants, bars, stores etc. You really do not need a car.
Stayed in October 2023
Reviewed: 7 October 2023
Susan
Puerto RicoThe tiles were loose on the floor of my room, which could have caused one to trip. The bed was rickety and the mattress harder than I am used to.
A great location and excellent staff. They really made me feel welcome
Stayed in October 2023
Reviewed: 3 October 2023
Daria
United KingdomNot something that we had an issue with but I wanted to give an example of how well the staff work to the disadvantage of no lifts. The property is old and only has stairs so the staff kindly took our bags up to our room.
The staff were incredible! So friendly and helpful. The location of the property was also incredible and the property itself had a nice terrace and area to sit at the open bar with other guests.
Stayed in September 2023
Reviewed: 1 October 2023
Sara
United StatesThere's no elevator. This wasn't a problem for me, but if you have trouble with stairs, keep that in mind.
The hotel was conveniently located. It has been nicely decorated. The staff was very nice.
Stayed in August 2023
Reviewed: 20 September 2023
Adam
United StatesRooms are a bit on the small size but the lobby makes up for it.
Great location. Love the free bar and friendly staff.
Stayed in September 2023
Reviewed: 19 September 2023
Scott
United StatesThe price for the rooms was a little high considering that there was no elevator and no pool. The rooms were small, and the bathroom could have used a shelf to place toiletries onto.
The staff was amazing and super helpful. That drinks were included was especially nice. The rooftop deck was gorgeous and great way to end the evening. The location was perfect--right in the middle of old town.
Stayed in September 2023
Reviewed: 17 September 2023
Veronica
United StatesThe nature of the marble stairway is that it’s loud. There are a ton of signs posted encouraging people to keep it down and they do, for the most part. But the morning noise on those stairs is notable. The shampoo/conditioner dispensers in the bathroom seemed cheap. And while I appreciate efforts to save on single use plastic, I don’t know if those will hold up.
Loved the open bar and friendly atmosphere (from those employed at the hotel and other guests). My room was better than I expected. I anticipate they have to do a lot to maintain the rooms and it showed— looked like new paint and bathroom updates. The rooftop was also excellent. It was a great view of San Cristóbal and a great place to catch some more sun. The location also exceeded my expectations- perfect walking distance to everything in Old San Juan. Also LOVED that this place was adults only.
Stayed in September 2023
Reviewed: 14 September 2023
Roland
ColombiaThe location, the service and the open bar
Stayed in September 2023
Reviewed: 13 September 2023
Shuzhen
United StatesThe drink bar and service quality.
Stayed in September 2023
Reviewed: 5 September 2023
Jeffrey
United StatesSo clean amazing rooms amazing staff open bar was incredible
Stayed in September 2023
Reviewed: 5 September 2023
Yanira
Puerto RicoNo parking
Open bar Centro de todo cerca
Stayed in September 2023
Reviewed: 5 September 2023
Lichtman
United StatesI can’t think of anything!
We loved the staff and the facilities provided. The rooftop was very fun and beautiful. Luis and Adriel were extremely helpful and pleasant throughout our stay!
Stayed in September 2023
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