Room could have been dusted more and rooms need upgrade especially bathroom

Wonderful service, nice location and good distance to almost anywhere

Stayed in May 2024

Can't get coffee until breakfast is served.

The stay was great. Most comfortable bed.

Stayed in April 2024

The rooms were dated and could stand to be updated.

The pool was awesome, the room was clean, the breakfast was much more than continental.

Stayed in May 2024

Served the same breakfast daily

Great location,Pool & hot breakfast

Stayed in May 2024

N/a

Good

Stayed in May 2024

Room service entire day. I wish there were breakfast in room. At night being able to order a meal would have been nice. I wish happy hour had some sort of hot food. The parking was paid and that was a big drawback for us

Breakfast was not consistent. My room was spotless. Housekeeping did a wonderful job. I did not use the pool. The bar food was delicious. We had a very rainy day and were able to spend time in the sitting area. The space was very relaxing.

Stayed in May 2024

We liked everything about it , the staff was great the breakfast was amazing, they have a restaurant inside the building which is very nice the bar was open until 2:00am together with the casino , we had an amazing time

Stayed in May 2024

Better pay outs at the casino

Great

Stayed in May 2024

Everything was amazing

Stayed in May 2024

I liked everything about this hotel!

Delicious Breakfast, it reminds me to an all inclusive hotel. A 24/7 supermarket just around the corner you can go walking. The beach is like 10mints walking , and the hotel provides umbrella , chair, and towel in the beach for free is complementary for the hotel guest. The pool area is amazing, also the hotel has 3 restaurants which are very good.

Stayed in April 2024

The only problem I had was the management not responding to my message on time before my arrival. We felt embarrassed and had to book a different hotel before our room was available the next day.

I admire the place, the food, the workers, the pool, the drinks, and the environment. The food I ate resembled my traditional food. I love it so much. I never thought I would see such food there. We will recommend this hotel to any of our friends who will want to travel to the country. I wish to return.

Stayed in April 2024

all good

we loved the pool the pool bar, the hot tub, the big lobby, the casino, the live music, the wonderful, hot breakfast, the happy hour free drinks and snacks the spacious two room suite a very comfortable bed and pillows and a nice view from the eighth floor.

Stayed in April 2024

More meat choices for breakfast.

It had so many restaurants and amenities. The staff was amazing and super friendly.

Stayed in April 2024

The rooms could have been a little better, pertaining to the floors.

The breakfast was really good, a lot of varieties. The omelettes were excellent. The staff was excellent and Friendly.

Stayed in April 2024

The bathtub was peeling off the glaze and it looked horrible.

The hotel”s location and the amenities

Stayed in April 2024

The patio’s chef

Stayed in April 2024

The pool was beautiful, the room was excellent and the food was good could have been better

Stayed in April 2024

The staff in the casino , not attentive at all at least the night I was there , asked for a coffee while I was playing and guy next to me asked for wine , minutes later the girl give came and gave him a wine and never bought me my coffee , and staff in the restaurant, It Was so busy for our dinner Tuesday night ,very slow , staff wasn’t attentive, not even once they come over after we order to ask us if everything was ok . Got salad for dinner and had to ask for dressing, who eats salad without dressing?? Besides those two , everything was ok . But reading the reviews after I booked Iam not the only one who complained about the casino staff .

The location / the decoration/ the pool/the staff

Stayed in April 2024

All good

We loved the wonderful pool and the mohitos at the pool bar. We thought breakfast was great also the evening drinks. It was nice to be near a large supermarket.

Stayed in April 2024

As a couple this hotel is definitely oriented towards families, there were lots of children.

The hotel has great amenities and the staff was super friendly. Decent location and prices right. Loved the layout of the hotel and enjoyed quiet nights of sleep. Loved the happy hour and the breakfast was abating.

Stayed in April 2024

wait times for some breakfast and evening reception --having to pay to park on site of a hotel is very discouraging

Enjoyed the breakfast, however, there were days that it took over a half hour to place an omelet order.

Stayed in April 2024

Rooms pretty old make you fell uncomfortable.

What I liked was the kids pool, the breakfast, the restaurants and the friendly staff.

Stayed in April 2024

The price of the rooms were too expensive. The rooms need upgrades. The full beds should not be the standard size but queens. The bathtub was rusted and paint coming off. The carpet were heavily stained.The rooms are older but need a little help.

The hotel is nice and I liked the location, the restaurants, casino, and the staff were awesome. Dry walkable area.The beach is 8 minutes away. The staff makes it worth staying with such great attitudes. And it is very pretty on the inside.

Stayed in April 2024

The same breakfast every morning. I know catering for a large group is costly, but some more options could have been available. There were too many high calorie foods.

The suite was quite comfortable, and the facilities exceeded expectations. The location was quite convenient and close to shopping areas and sites.

Stayed in April 2024