309 Calle de la Fortaleza 2nd floor, Old San Juan, 00901 San Juan, Puerto Rico
#19 of 84 hotels in San Juan
Guests' ChoiceBased on 330 hostel reviews
8.5Cleanliness
8.4
Comfort
8.4
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.8
Free WiFi
8.3
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End of dialog contentReviewed: 11 May 2024
Aurelia
ItalyThe bathrooms could be better - some were a bit small, but they were enough so we never had to wait in line.
I really liked the position of the hostel and the common area. It was very cozy and had some books and board games for the rainy days.
Stayed in May 2024
Reviewed: 13 April 2024
Alvarez
CanadaGood places and very nearly on the center
Stayed in April 2024
Reviewed: 9 April 2024
Carina
CanadaNo plugs near the upper bunks, the “kitchen” is only a small kitchenette with a hot plate and microwave and staff said they don’t offer laundry service anymore which was advertised.
Loved the free coffee, friendly staff and location in the old town. They also have a basket at reception with free things leftover from travellers which was handy. I recommend only a few nights max in the old town before moving.
Stayed in April 2024
Reviewed: 3 April 2024
Roberto
United StatesIt was supreme
Everything
Stayed in April 2024
Reviewed: 3 April 2024
Eddy
Puerto RicoIt was clean, had enough bad rooms, everything worked. Beds could be better tho.
Location, location, location. At the heart of the Viejo San Juan, at walking distance of El Morro, La Perla and other historic sights.
Stayed in March 2024
Reviewed: 12 March 2024
Julia
GermanyThe Bathrooms are very small and mostly dirty.
Very good location. Bunk beds are pretty comfortable! Great staff.
Stayed in March 2024
Reviewed: 3 March 2024
Lilit
ArmeniaThe showers can get dirty quickly but they're cleaned daily. You can't leave your stuff at the reception, however, they're very close places that can keep your luggage for the day for usd5.
The location of the hostel is perfect if you want to stay in the heart of old San Juan. The rooms are clean, and the staff is very helpful. Thankful to Carlos for arranging my travel to Culebra and all the tips.
Stayed in February 2024
Reviewed: 23 February 2024
Joanna
United StatesThe cleaner came everyday but because people wore their shoes in the bathroom it could still be a little dirty. Also, the AC could be a little too effective!
Amazing location - central and surrounded by restaurants and bars. Paolo texted a few times to check everything was okay - I’ve never had that level of care in a hostel. Great social atmosphere and very effective AC!
Stayed in February 2024
Reviewed: 15 February 2024
Damaris
United StatesN/A
This place is amazing and safe! Beautiful building, excellent location, great atmosphere, and friendly employees.
Stayed in January 2024
Reviewed: 14 February 2024
Jessica
United StatesA bit loud on the weekends as it's above some type of bar which played loud music (only on the weekend). That said, I brought ear plugs and it didn't bother me at all.
The location couldn't be beat. The rooms where clean and comfortable.
Stayed in February 2024
Reviewed: 13 February 2024
Karen
United StatesCentrally located , nice design. People were friendly. Host was helpful
Stayed in January 2024
Reviewed: 11 February 2024
Dana
United StatesWater heat and pressure not great. Bathrooms needed some minor fixes
Location and ease of checkin and access
Stayed in February 2024
Reviewed: 7 February 2024
Iklim
United Statesna
friendly staff, very clean, nice lounge
Stayed in December 2023
Reviewed: 6 February 2024
Aj
United KingdomThere were staff around but everything was done online and I didn’t speak to anyone who worked there. If I’d had a problem, I don’t know what I would have done about it.
Clean, comfortable, quiet (inside anyway), great location, very easy to use even though I arrived at 2am!
Stayed in January 2024
Reviewed: 1 February 2024
Carolyn
United StatesThe website needs to be updated to remove the Covid restrictions
This was my first time staying in a Hostel. I enjoyed everything about my stay here. I met a lot of very nice people. It was located right in the heart of Old San Juan and it is walking distance to everything. I would definitely stay here again in the future.
Stayed in January 2024
Reviewed: 25 January 2024
Mariana
United KingdomDifficult to communicate with before booking starts. Tried through booking, email and phone numbers I could find and no reply. You access the building by swiping a card but ours didn't work at 1am and no receptionist at that time. Had to make a lot of noise for a guest to open us the door.
Very well decorated, nice common areas. Good wifi. Able to leave my bags after check out (at my own risk). Friendly staff. Nice bath towels included and full body mirror in the room. Amenities available.
Stayed in January 2024
Reviewed: 23 January 2024
Alejandro
United StatesGreat location and area. The staff were amazing. I highly recommend this place. Definitely my go to place next time I'm in old San Juan.
Stayed in January 2024
Reviewed: 13 January 2024
Brandon
United StatesThe mattresses were absolutely horrible. Theres a metal bar that run through the middle for support and it just makes sleeping extremely uncomfortable. Other than that everything else was pretty great. We did notice that in the day room and couch area there were little insects also biting our exposed areas not sure if its a common occurrence or what but our ankles and arms were ate up.
Location, staff and convenience.
Stayed in January 2024
Reviewed: 12 January 2024
Jimiao
United StatesIt could be very loud after midnight because drivers can honk the horns outside.
It is located in Old San Juan. You can visit the castles and La Perla in minutes.
Stayed in January 2024
Reviewed: 7 January 2024
Milena
United StatesNothing
Clean, location.
Stayed in December 2023
Reviewed: 4 January 2024
Gutierrez
United StatesBest
Stayed in January 2024
Reviewed: 31 December 2023
Yaritza
United StatesThe bathrooms. That is my only concern. They need to keep up with the bathrooms, they look acceptable but definitely could look cleaner.
Location is awesome!!!! The hostel is in an old, charming house in the heart of old san Juan! Quiet block so great for sleeping at night
Stayed in December 2023
Reviewed: 26 December 2023
Siobhan
IrelandN/A
Clean Good location Quiet
Stayed in December 2023
Reviewed: 21 December 2023
Milanka
CanadaWiFi did not work in rooms at all and there was a very bad connection in the common living room. It was good only by the reception. So if you are planning to spend some time working from there, you would have to figure out a different place or a coworking space.
The location is amazing and the staff is very nice. Bathrooms were clean and private (one per person with your own shower and a toilet). Great hostel energy and people were friendly and comfortable hanging out together in the common areas.
Stayed in December 2023
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