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Reviews of La Calma Poshtel

1051 Avenida Las Palmas, Santurce, Miramar, 00907 San Juan, Puerto Rico

#78 of 84 hotels in San Juan

Guests' Choice

Review score

Based on 51 hotel reviews

6.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.7

  • Location

    6.7

  • Facilities

    7.4

  • Staff

    7.3

  • Value for money

    7.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 7 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Felt unsafe outside. Could not go for walks. Junkies/homeless people sitting in front. Do not rent room 1, right in front and can hear everything outside and people coming up/down stairs.

    Place? Excellent. Room? Good. bathroom? Great. Any issues? Taken cared of within 24hrs.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    6.0
    A nice funky hotel in an artsy area of
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    They seemed to have problems with the basics. There were 2 bath towels, one hand towel and no wash cloths. There was no bathmat and the tile floor was very slippery when wet. The body wash dispenser was empty and not attached to the wall. (There was no other soap except liquid hand soap that was in a dispenser attached to the wall near the sink). There was a half a roll of toilet paper and no spare. This was a 4 story walk-up, not a problem except that the stairs were quite steep. Most of these could easily have been addressed if there were any on-site staff. I would not have booked this property had I known in advance that it was a no-contact property.

    The room and the public areas were beautifully decorated and the shower was great. The area around the hotel seemed a little sketchy at first, but there were a lot of nice things about it. We discovered couple of nice cafes and an area where the buildings were all painted with murals. We did enjoy our stay.

    Stayed in February 2024

  • Reviewed: 10 November 2023

    6.0
    Quiet and clean
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Management was non responsive.

    The proximity to restaurants and bars.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    I didn't like the fact that there was no microwave or refrigerator.

    I like that the housekeeper was able to accommodate us in any way that we need it she made this day better.

    Stayed in November 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in July 2023

  • Reviewed: 23 June 2023

    7.0
    Simple super comfy
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Peaceful

    Stayed in June 2023

  • Reviewed: 19 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The Wi-Fi signal are not stable

    Stayed in June 2023

  • Reviewed: 17 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    It was in a bad area. People hanging out on their stoops.

    The room was clean and everything within walking distance

    Stayed in April 2023

  • Reviewed: 5 May 2024

    3.0
    The hotel was clean and you’re near bars but if you stay here don’t get a rental car and make sure you get the room with
    • Leisure trip
    • People with friends
    • Double Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Well I had the only room with a shower, the rest had to share a bathroom and in my bathroom we had no water pressure! So we couldn’t fully shower and the location doesn’t allow for you to have a rental car because legit no parking. Also so many door locks and no one physically there to help you when one of them doesn’t work !

    Clean

    Stayed in April 2024

  • Reviewed: 9 March 2024

    1.0
    Disaster and deception.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    This property do not have reception or staff in the location. Upon my arrival I did not received any message with instructions on what is my room, the wifi passwords, access codes to hotel and the room, needed to call on the phone provided via email in case of emergency and wait on the line for 30 min. Property advertise on booking that you can pay once you are in hotel, this is a lie, I was charged from the card I provided for pre authorization, on the day before check in without even have the opportunity to talk to anyone. Bed blankets were smelling like a cats piss on it day in and day out, needed to take it to balcony to get read of the stench in the room. The worst part is that representatives in Booking.com suggested me this property as my originally reserved hotel had piping issue. Well done Booking.com!

    Cleaning stuff in the morning of my check out were very polite.

    Stayed in March 2024

  • Reviewed: 25 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    People were very loud in the halls and woke us up at 2am every day

    Stayed in January 2024

  • Reviewed: 16 December 2023

    10
    We’d love to come back.
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was clean, the balcony was great, and the bathroom was beautiful.

    Stayed in November 2023

  • Reviewed: 21 October 2023

    5.0
    Bad area, nice building, sketchy customer service.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There is ZERO sound control - we heard so much sound carrying from outside literally all night and it was very obnoxious. Not to mention it's in a really sketchy area - so sketchy that my husband and I actually left after the first night and despite their policy on only charging the first night for a cancellation, they refused us any kind of refund at all. We paid for three nights even though we only stayed for one because we felt so uncomfortable with the area.

    Beautiful on the inside, very well kept, nice bed & secure building

    Stayed in October 2023

  • Reviewed: 10 October 2023

    5.0
    Bathroom was nice. Bed was nice. But had to keep all my stuff on my bed due to seeing a huge roach.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was almost the size of the bathroom which is disappointing since it looked bigger on the picture. There was also a huge roach in my room which scared me and I wasn’t able to put any of my stuff on the ground. There was also no furniture, which I knew, but it would’ve been nice especially since there was a roach on the ground. Would’ve been nice to have somewhere to put my bags other than on my bed.

    The bathroom was beautiful and a very nice size. Also loved how it was a separate tub, shower and then a detachable shower head. I like the security of the hotel and the hotel door.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The stairwell was too narrow, and it would have been nice if there was at least a ramp where I can wheel my suitcase up and down the stairs, so, that was a bit challenging to get up and down. And getting the door open after punching in the code, the instructions could have been a little more specific in terms of getting the door open, like, I had to pull the door to the left then push, in order for it to open.

    I loved the self-check in with all the codes, the outdoor bathroom, nice, the room was clean, cozy and nice. As a solo traveler, as a solo female traveler I felt really safe and secured while there. I felt sooooo relaxed, I was only sorry it was only for one night, but I definitely would be back another time.

    Stayed in September 2023

  • Reviewed: 17 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Managerial staff could have offered better assistance for problems with roaches.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    1.0
    Not worth the price we paid. When my friend and I returned from dinner there was a cockroach.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Cockroaches and ants in our room, the room was very small, smelled bad

    The shower was okay, AC worked

    Stayed in July 2023

  • Reviewed: 3 August 2023

    9.0
    It was clean n people friendly
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    We could hear people having sex

    Shower

    Stayed in August 2023

  • Reviewed: 31 July 2023

    1.0
    So BAD experience 😪
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    They have to change everything including their manner...

    It's nothing not even water

    Stayed in July 2023

  • Reviewed: 30 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location and neatness of the mattress. Not much space.

    Stay was ok, Location was OK. You might feel it as a crime location but passable.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    1.0
    this place is horrible and it’s a complete rip off
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Where do I begin, firstly this property is self service check in and out they text you a code to enter the building and your room, the rooms look nothing like the pictures the room was the size of a box literally I had to climb in the corner to even fit in the bed, the neighborhood was completely unsafe we heard countless numbers of gunshots throughout the night we barely slept because it was just unsafe not to mention the bed is so small it’s not enough room for 2 people. the next morning we called Uber to the airport and when he saw the neighborhood he rode right pass us. our flight was cancelled and we needed something for the night that’s how we ended up here out of desperation definitely won’t stay here ever again!!!

    absolutely nothing this place was horrible!!!

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was nice and cozy. I loved how secured it was by having a lock in the main entrance and on the room doors.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Good place to be close to the tourist areas of San Juan, Puerto Rico.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The only thing that could be improved are the services offered on the TV in the room. Still, everything else was great including the A/C and the check-in system.

    Something that surprised us about the room was the bathroom, super spacious, comfortable and ideal for the room. Also, the cleanliness of the room was something that caught our attention. The overall experience at La Calma was very good.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    10
    Exceptional
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    surroundings/parking

    decor- clean

    Stayed in May 2023

Showing 1 – 25

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