1503 Calle Loíza, Santurce, 00911 San Juan, Puerto Rico
#38 of 85 hotels in San Juan
Guests' ChoiceBased on 94 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.8
Value for money
8.6
Free WiFi
9.2
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End of dialog contentReviewed: 29 May 2024
Elizabeth
United StatesThe water was not reliably hot.
very clean, bed very comfortable and property centrally located. we arrived in the middle of the night and had no issues getting in- instructions were very clear.
Stayed in May 2024
Reviewed: 26 May 2024
Edi
AustraliaIf you are in a front room the road noise is excessive at times but I had earplugs which worked fine but don't let that deter you from this place. I wasn't aware there isnt a lift and there are stairs to the room I was in but Michael assisted me with this.
The location is wonderful. There is a 24 hour supermarket 2 minute walk. There are several restaurants including Denny's across the road and cafes and restaurants with delicious food. Wonderful bars including a popular speakeasy 50 metres away. Bus stop right out front which takes you to Old Town in 15 minutes and to La Placita in less. A community library across the road. Michael and staff are very helpful and friendly. The room has great wifi and Netflix as one day it poured rain so much. The pool area is lovely. The kitchen is equiped with sufficient utensils. Bathroom has good quality shampoo conditioner and lotion.
Stayed in May 2024
Reviewed: 25 May 2024
Lisa-marie
United StatesWould have liked more comfortable pillows.
Spotless, comfortable and convenient to many things! Lovely pool area as well. We would return!
Stayed in May 2024
Reviewed: 13 May 2024
Richard
United StatesExcellent location - walking distance to the beach, many restaurants, and shopping. We were always able to find parking on the street within a block or two. The staff was very friendly and responsive. Easy self check-in. We enjoyed our stay here and would definitely come back!
Stayed in May 2024
Reviewed: 10 May 2024
Natalia
United StatesOverall humidity in the apartment regardless of the turned on AC. All clothes get damp in the closet. Shower could be bigger. Patio requires some attention and maintenance. Coffee maker was leaking.
Superb location! Proximity to a few grocery and convenience stores. Great space overall. Cute lounge area for guest at the back with sun beds, beach towels are provided.
Stayed in April 2024
Reviewed: 3 May 2024
Aleksandra
AustraliaI'd like to have an electric kettle, more light in the room, and more regular hot-cold water balance. Also, it is a big difference in which building your room is. I first got a very smelly room in outdated building, but after I contacted customer care, they moved me to a better one. When booking a room it is not clear what are you getting. More images of what each room looks like should be provided, as now it looks more like a lottery.
The staff was great and very responsive to any requests. The location was great - close to everything - the beach, a Super Max supermarket, small shopping center, Starbucks, petrol station, DoubleTree Hotel where you can go for a meal or a cocktail. It feels pretty safe in the area, just watch where you are stepping in when walking along the streets.
Stayed in April 2024
Reviewed: 3 May 2024
Jason
United StatesNo breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Stefan
GermanyDocumentation prior to arrival and when being in the complex (signs at the wall) has room for improvement. Issues had been fixed by their friendly staff .
The check-in is cumbersome but the staff of very friendly and helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Angela
United Statesnothing.
it is a beautiful 3-bedroom suite. there is no on-site parking but there is a public parking on the other side of street,
Stayed in April 2024
Reviewed: 25 April 2024
Yanli
United StatesIt was during Spring Break when I was staying, so some of the students who were staying in the hotel were loud at late night by the pool area.
The customer service is excellent, they are always available to help with questions and solved issues right away. The location is excellent as well, close to supermarket and restaurants in particular.
Stayed in March 2024
Reviewed: 24 April 2024
Susana
SpainI have no complaints
The apartment was better than expected, very clean and tidy. The bed is big and comfortable and you can find anything you need for kitchen utilities.
Stayed in April 2024
Reviewed: 22 April 2024
Lukasz
United StatesOut door space in between apartments need a lot attention, there was a lot of staff left in corners looks like construction trash. Plants on patio need some attention, plants needs water!
Perfect location. Apartment over all was great, comfortable clean and updated.
Stayed in April 2024
Reviewed: 10 April 2024
Mercille
CanadaLocation was the best, we definitely recommend! Room and bathroom were small but it had everything we needed. You stay there for the location, not the room. We didn't have hot water during our stay, which kind of sucked. Make sure to follow-up with the owner if this is a deal breaker for you.
Stayed in March 2024
Reviewed: 4 April 2024
Gissel
Puerto RicoNo parking space
The apartment was nice and clean and it had everything you need. The kitchen was working with the appliances needed and the bathroom had plenty of towels and hot water. For me the location is the best feature. The only downside is they don’t have parking. Overall you have many food and activities choices in walking distance. I do recommend this place.
Stayed in March 2024
Reviewed: 30 March 2024
Nicole
CanadaThe water pressure was weak and the water temperature was luke warm at best
The court yard space with the pool was fabulous. The room was really too small to stay in there beside sleeping so the communal space was appreciated. Communication over the messaging platform was a great was to reach out to the hosts.
Stayed in March 2024
Reviewed: 24 March 2024
Fiorella
SwitzerlandFloor wasn't very clean, water pressure quite weak, u can hear eeeeverything thats going on outside
Cute decor, Bed max comfy, easy instructions, 24 hour market basically across the street
Stayed in March 2024
Reviewed: 6 March 2024
Jorge
United StatesLittle bit noisy but not the owners fault this is a busy tourist area.
Real nice place in the middle of Loiza St. Clean and comfortable apartment. I will consider staying here in the future.
Stayed in March 2024
Reviewed: 5 March 2024
Adrian
United StatesSmooth check-in and check-out. Location is nice and staff is professional. Comfortable bed. Will definitely stay here again.
Stayed in February 2024
Reviewed: 2 March 2024
Roy
United StatesLots of street noise late into the night. No water pressure or hot water in shower.
Location close to beach, grocery store, and good restaurants.
Stayed in February 2024
Reviewed: 21 February 2024
Jacqueline
United StatesIt would have been nice to be able to sweep the floors during our stay.
Close to airport & Old San Juan. Smartly decorated. Friendly staff if we needed something. Good food within walking distance.
Stayed in February 2024
Reviewed: 21 February 2024
Sajith
United StatesAmazing location and an equally amazing property to stay in. Clean, convenient with all basic amenities available and very close to the beach.
Stayed in February 2024
Reviewed: 21 February 2024
Juan
United StatesWish it was closer to tourist area. But still very close.
Had everything we needed for a comfortable stay. Great location to local shops and essentials. 5 minute walk to the beach.
Stayed in February 2024
Reviewed: 14 February 2024
Bgirondin
FranceA bit noisy
very centrical
Stayed in February 2024
Reviewed: 8 February 2024
Brene
United StatesShower was very small and no control over ac
Very close to beaches and shopping areas
Stayed in January 2024
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