The size of the room for the price. The AC wasn't the best

How close it was to subway

Stayed in May 2024

The beds could be more comfortable, was ok though

The accommodations were top notch. The rooms were well kept and clean, the decor from the entrance of the hotel to the rooms were well thought out and done and the value for money, I really couldn't ask for more. Thank you hotel nest for the hospitality we received. A+

Stayed in June 2023

Regarding the beds, the plastic that the mattresses have made us uncomfortable, it gave us heat. We recommend that you remove those plastics.

The service of the staff was excellent and everything was very clean.

Stayed in June 2023

the beds are not comfortable

Nice clean room and facility, breakfast

Stayed in May 2023

Some interior issues: Stairwell from ground level to first floor needs railings that go all the way up -- it's a safety problem. Hot water was in short supply in the mornings. No outdoor lighting on one 2nd floor wing is also a safety issue. I could not reach staff with posted phone numbers.

Location was very convenient to UPR, where I was participating in a workshop. Friendly, helpful staff. The surrounding neighborhood has seen better days but is trying to come back. During the day it has a lot of charm and local flavor. Some good restaurants and cafes. This isn't fancy, at-the-beach San Juan, but rather a genuine local neighborhood.

Stayed in April 2023

no mirrors in the room would’ve been more comfortable

love the vibe

Stayed in May 2023

Distance from the old town and lack of an elevator, which in case of all rooms not located at the base floor may be the case when You have to carry Your luggage on the narrow stairs.

Clean room and beds, nice building and design. It was quiet. Decent breakfast with a reasonable choice of food. Nice and helpful staff.

Stayed in April 2023

The bed was really uncomfortable.

There was a microwave, desk, chair, mini fridge & private bathroom. The shower was great and the staff were friendly. The breakfast buffet was awesome.

Stayed in April 2023

Stone floors in hall way, metal glass doors and metal keys, all amplify noise. People tried to be quiet but these things make it difficult

breakfast ok for me, clean, small room but ok with fridge and microwave, good AC and mosquito net before window.

Stayed in March 2023

Staff were really nice and helpful

Stayed in January 2023

Everything was fine

Very simple structure but nice!

Stayed in December 2023

Breakfast was good although to choose from, everyone was friendly and very helpful my husband and I enjoyed our stay thank you 😊

Stayed in November 2023

The location is ghetto and unsafe. Literally, drug addicts walking by. The twin bed rooms are small and uncomfortable 😐 There was a homeless looking man allowed to rent a room there. That can be off-putting for guests. And lastly, the property has bed bugs. I took a photo of two before I left. I saw the mattresses were covered with encasememts to either hide the problem or prevent it from spreading. However, the encasement on my bed had a hole in it, and thus, the bed bugs were able to escape.

The staff were amazing! Friendly, kind and super helpful! Outside sitting spaces were nice.

Stayed in August 2023

amazing staff and great options for breakfast. The declaration and design of the hotel was also beautiful

Stayed in July 2023

Small bed, small shower, and hot water weren't working the first day, but nothing I couldn't live without.

Staff was awesome

Stayed in July 2023

I had called ahead of time to state I was going to be arriving in the morning of co to please hold my room and when I arrived in the morning to finally get some sleep they were sold out had given away my room and fully charged me as no show

NA

Stayed in July 2023

No hot water and broken shower curtain

Stayed in June 2023

my bed was wrapped in plastic and over that I had a cover that was to large. Nor comfortable for multiple nights.

Clean

Stayed in May 2023

no elevator….rooms are small….i got bed bugs from here

close to San Juan

Stayed in April 2023

I have nothing negative to say about hotel nest

I love everything about this property. everyone took great care of us. a trip I’ll never forget. I’ll be back to the nest soon. I promise.

Stayed in April 2023

I enjoyed my stay.

Friendly staff, hotel & Room cleanliness, breakfast exceeded my expectations. Great place to spend a vacation.

Stayed in February 2023

The heat in the shower isn't consistent (hot in early AM and not hot enough later). The lights outside for our room we got a glow from because of the frosted glass.

The bed was firm and comfortable. Mostly quiet neighborhood. Clean and secure facilities. Staff was attentive and helpful. One even brought up some waters when we got in very late from our flight and were desperate for water.

Stayed in January 2023

The neighborhood is still up and coming so don’t expect too much with that but the hotel is phenomenal

it was CLEAN and beautiful there is a beautiful fabric shop around the corner they only take cash though and so much street art beautifully done by the way, nothings far via Uber but if you do the bioluminescent kayak it’s far but everything else is good

Stayed in December 2022

The staff were excellent, the room was ok. Lacking mirrors and a night light that one does not have to get up to turn on or off. Sheets and towels were clean. It does not have elevators and the location is not a good neighborhood. To expensive for what it offers,

Stayed in April 2022