The hotel strictly applies a different price policy. It is very expensive and you pay more when you come.

Nothing

Stayed in July 2023

mold in bathroom, carpet smell of mildew, no adequate ventilation In restroom, breakfast not good, meat not well cooked, ocean view is partial and miles away, king studio is small.

hot shower!

Stayed in June 2023

The breakfast options were not the greatest and you couldn't take it back to the room. The housekeeper missed a lot of steps in cleaning. The shower was designed in a way that made the floor wet each time we showered. The self parking was problematic with checking in each day

The kitchen area and swivel TV in the room. The pool area was nice.

Stayed in May 2023

We arrived around 12:30 am after a delayed flight. We were a group of three, with 1 double bed and a sofa bed in living area. After finally getting into our room (there was a line at reception) we discovered there was no bedding/pillows for the sofa bed. We tried calling down to reception to request bedding, but no answer. One of our group went down to request bedding. We finally received bedding/pillows almost 45 minutes later, just as we were getting ready to go down to reception again (after trying to call again with no answer). Common sense would say that a group of three using a bed and sofa bed would need bedding. This was the last thing we needed to be waiting for after spending much of our day in the airport waiting on a delayed flight.

Stayed here 1 night before leaving on a cruise. Breakfast was good. Location was perfect for what we needed, which was a place to sleep before heading to the cruise port. Quick Uber rides from airport & to cruise port.

Stayed in April 2023

The arrival and check in was miss leading information by Nestor, he mentioned we had food and beverage credit at pool bar, when we checked out it was not valid for the Alcohol drinks, and there was very fine print in the key card packet that was not aware of it being in there that is excluded the alcohol drinks we used credit for, he also said he would locate my rewards account with Marriot that didnt happen. however, the on duty supervisor did her best, I asked for Gen MGR and no one available on Sat at time of check out Food was Fair -bacon under cooked average food at best with quality of selection and how prepared Not much help keeping up with silverware and dishes as had to ask for forks got feeling of understaffed

Enjoyed the Pool and the location was great to get to the beach Size of the room was spacious Close to the airport but the noise of planes was loud

Stayed in March 2023

mildew smell in hallway and the room seemed old. stains all over the bathroom wall. wet carpet by the bathroom and the carpet had a dampness to it! almost like it was shampooed and didn’t dry!

we absolutely loved the staff and the pool!! amazing! bed was super comfortable and the ice maker in the freezer was great!

Stayed in March 2023

there was no soap in the bathroom for the sink. The breakfast buffet kept running out of food. The checkout system at the front desk was crowded and disorganized. There was a very long line, and only two staff people working.

It was in a good location for me.

Stayed in March 2023

The bartenders offered the worst service and hospitality I’ve ever witness. Rude and inconsiderate. I never went back after the first night. Kitchen should be opened later. I’m not looking to spend my whole day at this place. Just to sleep. There is only one pool filled with screaming kids. Good luck getting any peace and relaxation. Had to use other resources. We found glass in our room too after it was once cleaned. Overall the front desk girls were nice but the staff is hit or miss friendly. I cut my hand and was offered 1 single bandage for it. They gave me an attitude when I requested more medical attention.

The breakfast is one of the main bonuses. If you can manage to wake up at 8am.

Stayed in August 2022

It's not close to the beach and no vegetarian food

It's different from our usual vacation. We always do all inclusive.

Stayed in June 2022

stayed from May 16 to May 19 of this year, and I cannot explain the odyssey that it was to obtain the invoice or folio of this hotel, it arrives today 12 days later and with a hidden charge of 35.00 usd per day called "Destination Resort Fee", these are the things that make people not return, that is an abuse, since in the Booking charges, it does not even indicate that you are going to pay them directly to the hotel, the service to send an email takes 12 days and arrives with charges that were not notified, that is nothing more than a ROBBERY. I want my money back without delay. Thank you mgaristizabal@yahoo.com +507 60085639

Clean modern hotel and very well decorated, excellent cleanliness throughout the hotel, rooms spotless thanks to HOUSEKEEPING DEPARTMENT . The restaurant service is lousy, everyone is together and the client has to get up to call them to come to the table not once but several times, all talking to each other , food with no taste. Front desk could not even print a pre-account much less the final account, a real disaster. I called 2 times and sent 3 emails so that the account arrived 12 days later.

Stayed in May 2022

Everything

Excellent I love it clean property

Stayed in August 2023

Not enough time for breakfast buffet. The daily $40.00 Food credit not eligible for alcohol beverages.

The location, cleanliness and amenities!!

Stayed in July 2023

Breakfast was good but in my opinion it could be better.

flight landed early and they allowed us to check in early. very clean rooms. the gym was 24 access. they gave us a 35 credit to use each day.

Stayed in February 2023

Liked it all.

Everything was clean, excellent decoration and bedrooms.

Stayed in October 2022

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Stayed in May 2024

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Stayed in May 2024

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Stayed in May 2024

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Stayed in May 2024

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Stayed in May 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in March 2024

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Stayed in December 2023