Beautiful setting and sea view, inviting pools with lovely deck areas and jacuzzi, very good restaurant, quiet and spacious. Good value. We extended our stay by a night.

Stayed in February 2024

The rooms are a bit outdated and felt a bit tired and run down. The photos are deceiving and make it look more luxurious than it really is. We got a "deluxe" room but there wasn't anything deluxe about it. The doors to the bathroom and closet were so thin and felt cheap. They aren't environmentally friendly and only provided little packets for shampoo and conditioner. They should get on board with most other hotels and have large bottles attached to walls in the showers.

The pool and lobby area were beautiful. The staff was super helpful and friendly. The price is high for what you get, but we knew this going in. You pay for location, right on the ocean. It's a 20 minute drive to get into town to do anything, so only stay here if you like the seclusion. Food and drink from the Pelican Grill was reasonably priced and good portions. Our flight was changed last minute and we had to check out a night early. They charged a $125 cancellation fee. Nothing we could do about it, and I kind of get it. But the hotel was booked solid. I'm sure they booked out our room anyway and they didn't need to charge us.

Stayed in February 2024

Nothing included, not much Music or entertainment, too quiet, hardly no people , pool bar never open, pillows very very flat,

Clean, relaxing , beautiful suite!

Stayed in February 2024

Uncomfortable beds

Beautiful facilities

Stayed in February 2024

Overpriced.

I have been there a couple of times. Not much maintenance to areas.

Stayed in February 2024

N/A

ElStaff super amable! El location + el View 10/10 . La comida estaba excelente!!!

Stayed in February 2024

Gym has few equipment and some not work well.

Beautiful hotel. Very well located, away from noise and hustle. Ample parking, great tanning site, in front of beach. Gym is small and equipment needs improvement, but adequate. Staff is very friendly and accommodating. Brisas restaurant is very good. Would have enjoyed an included breakfast for price of stay. However, breakfast is very inexpensive outside of restaurant.

Stayed in January 2024

Worn, most staff were somewhat unwelcoming

Location

Stayed in January 2024

TV was broken, and had a less than stellar experience at the onsite Brasas restaurant; we were seated and waited for our server for over 15 minutes before deciding to bail and go elsewhere for breakfast. Staff were very kind about this though, and there are tons of panaderias/breakfast spots nearby.

Beautiful hotel and stunning surroundings - right on the beach. The pool area is gorgeous and very clean/well-maintained. TV in room was finicky, but no problem for a one-night stay. Comfortable beds, good water pressure, private patio really rounded out the experience.

Stayed in January 2024

I feel that for the price paid guests should be able to get a tea/coffee in the morning for free/included. I paid $4 20 for an Americano which felt excessive Need to seriously reduce use of single use plastics & styrofoam cups. No need for this. Loads of unnecessary plastics in the bedroom and all single use cups at the pool and for water at the bar!

Pool area was gorgeous & very comfortable Beds very comfortable Spotless Staff were friendly

Stayed in December 2023

not good entertainment at night

Stayed in December 2023

I'd like to see more options for vegetarians - that was very limited. The beach isn't that swimmable; it's pretty rocky (I cut my foot) and not easy to enjoy. Restaurant/bar was closed by 9 pm so there wasn't much to do after that (it may have been because it was somewhat off-season).

The pool area is beautiful and there is plenty of space to spread out. The rooms were nice, they are spacious and clean. The bathrooms are great, and overall the property is nice. The bar servers are friendly.

Stayed in December 2023

More staff required, we had to wait for everything and were not the most helpful, probably overworked

Location

Stayed in November 2023

The villa was right in front of the pool. Staff was excellent.

Stayed in November 2023

Rooms need to be updated

View, Location, lobby, pool.

Stayed in October 2023

Both nights of my stay the pool closed before 9pm wich is the closing time posted on the sign for the pool hours.

The view

Stayed in November 2023

Great! In Love with the pool. Very friendly staff.

Stayed in November 2023

A few very minor things: - phone in room didn’t work - no fan in bathroom

Staff was friendly, the pool area is nice. The rooms were what we expected. Nice lobby area. We loved staying in Rincon. Loved our balcony view of the pool and ocean.

Stayed in October 2023

No staff at pool bar after 4pm.

On the ocean with a beautiful views

Stayed in August 2023

Nothing negative to add

Excellent ...very clean, comfortable and restaurant is great

Stayed in July 2023

There was no cocktail menu at the bar.

The pool area is breathtaking, I like how easy it is to get to the beach from there.

Stayed in September 2023

Elevator not available to my room and the water of the bathroom it’s not hot

Pool, food and garden

Stayed in September 2023

there was no security at the front gate

the location was great and the view was amazing

Stayed in September 2023

There was no microwave to heat meals..

It was good

Stayed in September 2023