Carretera 115 KM 12.2, 00677 Rincon, Puerto Rico
#9 of 11 hotels in Rincon
Guests' ChoiceBased on 649 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.2
Staff
8.9
Value for money
7.8
Free WiFi
7.7
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End of dialog contentReviewed: 1 May 2024
Cynthia
United StatesRestaurant was ok. Would be better if the lounge chairs had cushions and if terrace had lounge chairs
The room and proximity to the beach could not be beat.
Stayed in April 2024
Reviewed: 18 April 2024
Julie
United StatesBartenders could have been way more attentive. Many times they were seen talking among themselves while patrons waited to be served. Attitudes could be more pleasant as well. Lost the use of our water a few times once while taking a shower. Our toilet had feces all around the bottom of the toilet, the smell was awful.
Beautiful, very relaxing.
Stayed in March 2024
Reviewed: 17 April 2024
Bobby
United StatesI understand that the hotel is in the ocean but keeping the room at 60 degrees was too uncomfortable at night.
Stayed in April 2024
Reviewed: 16 April 2024
Vivien
United StatesHotel is waterfront but difficulty swiming due to reef
Stayed in April 2024
Reviewed: 14 April 2024
Rossana
SpainDuring the night it can be really noisy. If you are an early sleeper, there is music till 10 PM in the pool area. Noise enter to your room, It’s very loud if you’re located in a cabana in the first floor or near the pool area.
The location is great and the pool is beautiful, also it has couple of restaurant outside of that property that you might enjoy a nice coffee.
Stayed in March 2024
Reviewed: 10 April 2024
Sheila
United StatesN/A
We enjoyed the pool and pool bar, very friendly staff.
Stayed in February 2024
Reviewed: 8 April 2024
Margie
Puerto RicoNo breakfast included
Location, staff, food
Stayed in April 2024
Reviewed: 6 April 2024
Lee
Puerto RicoThe food at the inside restaurant wasn’t so great. Kinda expensive also.
Room service was excellent, facilities were clean, comfy, quiet.
Stayed in March 2024
Reviewed: 3 April 2024
Shannon
United StatesIt was a little dated and in need of some repairs. Rusty doors and cracked glass on windows, etc…
The location is excellent! The pool and beach were right outside our room. The 10 minute walk into Rincon made it even better.
Stayed in April 2024
Reviewed: 29 March 2024
Patricia
United StatesThe grounds were unkept and some parts dirty. There was garbage on the beach and around the pool. Also not enough lounge chairs for gests on the pool area.
Liked the bed and the room. Staff was nice and the food and drinks were yummy.
Stayed in March 2024
Reviewed: 25 March 2024
Lucy
United StatesIt’s an older hotel in need of some care
The location and view are beautiful.
Stayed in March 2024
Reviewed: 22 March 2024
Camacho
United StatesThere was an iguana that came in the pool to poo. While we were in it and no one came to clean it. It just sunk to the bottom of the pool. Gross. There was 20+ people in the pool all telling the staff.
Location location location. It felt like an all inclusive without being all inclusive. You can walk to local stores, bakery and food trucks.
Stayed in March 2024
Reviewed: 19 March 2024
Wendy
United StatesWe did not eat breakfast at hotel. The dinner menu was great and the food delicious. We enjoyed eating on the beautiful patio that overlooked the ocean.
Stayed in March 2024
Reviewed: 15 March 2024
Markox1
EstoniaRooms need urgent renovation.
Pool area was good
Stayed in March 2024
Reviewed: 11 March 2024
Henryka
United StatesThe fruit plate was always old and rather stale. I didn’t like getting charged full price for a second cup of coffee.
The breakfast was good and the egg dishes well prepared. The staff were very nice and accommodating
Stayed in March 2024
Reviewed: 6 March 2024
Charles
United Statesrooms are a tad dated but size is fine and balcony is good size. linens and towels can be updated
resort really gets the job done for a short, reasonably priced brach getaway. breakfast was excellent, pool and swim up bar with calm ocean water right there cannot be beat.
Stayed in March 2024
Reviewed: 3 March 2024
Dawn
United StatesThe drinks at the swim up bar just weren’t good and a couple of the bar tenders were not friendly…surly actually. Those two things were a bummer we wanted to enjoy the swim up bar but it took away from it for sure.
Our room had a perfect view of the pool and ocean! The beach was great! The overall appearance of the hotel and grounds was very pretty.
Stayed in February 2024
Reviewed: 1 March 2024
Benjamin
United StatesWaitresses were unaware and attentive to my wife and I. We had ask for our utensils after being left alone...the menu was no appealing nor was selection....it felt more like a school cafeteria than restaurant. It didn't match the beauty of your resort. Finally, the bill given to me was from a table of 12 and no one noticed but I.
Not much
Stayed in February 2024
Reviewed: 29 February 2024
Manuel
United StatesSome Turist smoking in and around the rooms.
Everything
Stayed in February 2024
Reviewed: 27 February 2024
James
United StatesWe were in a ground level room and the walls, ceiling and floor sweated so if you didn't run the air conditioning nonstop(man was it freezing cold in the room)...everythings sweats, and drips or pools(we had standing water on the tile floor). Sometimes we just had to open the door to the walkout area and let some warmth in, which exasperated the situation.
The main lobby was open air and a beautiful entrance to two nights here. Pool area and beach were fantastic.
Stayed in February 2024
Reviewed: 27 February 2024
Nancy
United StatesMusic was very loud and went on all day
Right on a beautiful beach with lots of palm trees and tropical foliage. Sunsets are amazing.
Stayed in February 2024
Reviewed: 16 February 2024
Tim
GermanyRooms are in need of upgrade. Windows in ground floor rooms are all cracked from earthquakes and Hurricanes we were told. Need to be replaced. Expected a little more quality for price.
Location and Staff were great. A/C excellent. Beach steps away, bartenders very accommodating.
Stayed in February 2024
Reviewed: 14 February 2024
Luis
Puerto RicoGood
Stayed in January 2024
Reviewed: 8 February 2024
Chambers
United StatesThere was a wedding which created a bit of late night noise. The service at the poolside bar was slow at best.
The room was simple but nice. The pool was very nice. Excellent incorporation of the beach and pool areas.
Stayed in February 2024
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