The price was too high for not having offered practically anything. No essentials like hand towels, bath soap, shampoo and conditioner that other hotels offer for the same price. we asked for a refrigerator and coffee maker couldn't be provided. Not even a continental breakfast. The stairs had no railing for safety.

Stayed in February 2023

The bathroom inside the room doesn't have any door, which means privacy 0, especially if you travel with friends/colleagues,etc. Linens were also dirty with spots of something I prefer not to know We found another option (with a door in the bathroom) for the following night for less than 1/3 of the price of Hotel Iberia, just 15' walk far. Don't recommend it and won't stay here again

The position was good. 8 mins walk to La placita and 10' far from beach. 24h supermarket and several restaurants, coffees, and bars in the surroundings

Stayed in January 2023

When I arrive no one was on sight for me to get keys. I had to walk down the street to get something to eat and wait for a reply. I was a disappointment to I booked a room at the Carib Hilton

Stayed in December 2022

Bad knees no elevator

Was very surprised to see the old European charm I love it so much.And the concierge was very helpful and knowledgeable make u feel a asset so easy.

Stayed in December 2022

The property was perfect. No negative.

Very beautiful property. The property was clean and well kept. Friendly staff.

Stayed in August 2022

Tepid hot water. Noisy in room air conditioner. No shower amenities; only bar of soap.

Convenient location.

Stayed in August 2022

location was good

Stayed in July 2022

It's a little close to a busy street.

The location is very convenient to the beach and shopping.

Stayed in June 2022

The toilet the seat was very old and peeling

The location is super. There are a lot of great restaurants in walking distance. The big supermarket next door was a big bonus. The toilet seat need changing and the bathroom is Very small. The hotel is locally owned and the owner is a great , outstanding, honest man. He will guide you on history to culinary. I can see they are proud Puerto Ricans. Thru just need money to fix the j hotel. My friend and o had a great time.

Stayed in April 2022

Charged $35 for ‘late check in’ despite warning hotel we would be arriving at 00:40 and a 24 hour reception desk.

No frills budget hotel that did offer availability.

Stayed in March 2022

That I was accused of smoking in the room and when I tried to explain that I had only burned some threads off of clothing it reached deaf ears and I was threatened with calling the police when I was being totally passive. I also thought it very curious when he offered a discount for cash when i checked in and then put the cash in and made change from his pocket. I asked around and he is just a manager not the owner. Why would the manager be putting cash in his pocket? We all know the answer. I stayed at this hotel once previous and had spilled some chocolate ice cream on the banner at the foot of the bed. It was still on there and i was in a different room. Other than that the place is clean. Parking was an issue as well probably because i didnt offer to pay him. I was told my truck was to big to park in front. When i returned there was a truck parked in front that was bigger than mine. Ive never said anything about a hotel until now.

Stayed in April 2022

location and a beautiful decor

everything was great

Stayed in March 2022

We met a cat on the beautiful rooftop terrace whom we named “Marbles.” Staff was friendly and helpful, room was clean and comfortable. Beautifully decorated building, very cozy.

Stayed in February 2022

How pretty it was inside

Stayed in February 2022

Location is in an edgy part of town. It really was not convenient. Took a lot of walking through dirt and debris, no matter we you go; to the beach or dining. It had an uncomfortable feel to it; you knew you're in the third world. They did not have to go out of their way to make it more unappealing. It was not right.

I enjoyed being on the upper terrace.

Stayed in January 2022

I didn't like that I didn't know I was going to be fascinated with the history. I didn't like I didn't learn Spanish to be more conversations.

The manager and his wealth of knowledge. I would extremely highly recommend talking to him. Also, the hotel contributed to the the history of San Juan. Lil kitty and the Lil birds.

Stayed in January 2022

The desk attendant was very nice.

Stayed in September 2021

Overall pleasure with the facility and staff

Stayed in August 2021

The parking is a problem

The staff was nice.

Stayed in August 2021

Poor quality showerhead, dirty shower floor (due to poor drainage), window broken, tv remote had no batteries (staff was unable to provide them upon request), bottom of bed was not sweeped, no door in bathroom (lack of privacy), and bedsheets had stains (2 inch wide coffee stain, among others).

Great location and good relaxing terrace.

Stayed in July 2021

Excellent management!

Stayed in June 2021

When I checked in there was no electricity for a day and a half the bathroom was filthy water on the floor I told someone about it and all they did was put towels on the floor never again would I stay here no elevator I rather sleep on the street 🤬👎🏾👎🏾👎🏾👎🏾they have little bugs flying in the room

I didn't like Nothing about this hotel the cab driver said he thought the place was closed down I wanted to cancel but everything was booked up my whole trip was ruined it was for my birthday she was so disappointed

Stayed in June 2021

I love everything

The host , the staff where cordial

Stayed in June 2021

Toilets leaked badly, ants crawling around biting me, the bathroom has no privacy and it’s extremely small The tv only has 4 channels and it sits very high up for such a small tv When I checked in my first night I took a shower after a long flight wanted to settle in after I get out I start getting myself together to be scared out my skin to ppl trying to enter my room and successfully unlocking my door as I stand bare naked

It was clean

Stayed in June 2021