Avenida Fernandez Junco 752, Santurce, 00908 San Juan, Puerto Rico
#52 of 85 hotels in San Juan
Guests' ChoiceBased on 256 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
7.9
Facilities
7.7
Staff
8.7
Value for money
7.4
Free WiFi
7.4
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End of dialog contentReviewed: 22 May 2024
Molina
United StatesA dining room we more choices of food and drinks
I would feel much better if I can go and see the preparation of it in a dining room we more choice
Stayed in May 2024
Reviewed: 17 May 2024
Shakira
United StatesThe room was spacious, the rooftop bar Eter is gorgeous so is the food. The hotel is well located to explore the city. Some of the staff were super friendly as well. It was an overall comfortable stay, with great value for money. The breakfast is delivered to your room (that's cool), however do note it's basic but enough to get you started. Part of a Travel Guru Life Expedition
Stayed in May 2024
Reviewed: 5 May 2024
John
United StatesFood was good, beds were comfortable and the staff was nice!
Stayed in April 2024
Reviewed: 24 April 2024
Kristina
United StatesThe bed was not a king as described, the rooms were pricy and the pool was tiny.
The rooftop view, the size of the room & the breakfast.
Stayed in April 2024
Reviewed: 19 April 2024
Victoria
United StatesI was charged $200.00 [incidental/damage] on 04/7 and 04/14, but only refunded $195.54 and $194.00. I paid in US currency and should be reimbursed in US currency since Puerto Rico is a US territory. Also, breakfast was cold, omelet was like rubber and 1 occasion we did not receive what we ordered. You should be able to eat on the rooftop instead of having to eat cold room service.
Cleanliness
Stayed in April 2024
Reviewed: 15 April 2024
Toni
United StatesOne of the air conditioning units leaked.
The location was great. It is within walking distance to the popular beaches. The staff were friendly and helpful. I enjoyed the made to order breakfast which was included in the stay. The size of the suite was amazing. We have a family of 4 and everyone had enough space. I would highly recommend it.
Stayed in March 2024
Reviewed: 9 March 2024
Osiel
United StatesIce machine too close to the room, too noisy
Bathroom size, hot tub, robes, kitchenette and room size , parking, rooftop
Stayed in March 2024
Reviewed: 29 February 2024
Strassman
United StatesThe pool regretfully was closed, and there really wasn't any "pool type chairs" there.
Loved the room, the bed the staff. Should have eaten in the restaurant. Parking was great!!
Stayed in February 2024
Reviewed: 14 January 2024
Joshua
United StatesMy only complaint was that there were a pair of socks left inside the pullout couch leading us to believe the room wasn’t thoroughly cleaned or checked.
The breakfast brought to the room was great, the kitchen area was also fantastic.
Stayed in January 2024
Reviewed: 27 November 2023
Cattelan
Italythe ambience.. too dark
vieques
Stayed in November 2023
Reviewed: 21 October 2023
Akeira
United StatesParking area way too small, snacks should be complimentary in rooms. Price is ridiculous, breakfast food was not good an late each morning.
Stayed in October 2023
Reviewed: 7 October 2023
Jose
United Statesyes
Stayed in August 2023
Reviewed: 8 August 2023
Cobb
United StatesThe pool is tiny and located on the rooftop which is also a restaurant so i couldn’t really access it as much as i would’ve liked to. It’s literally in the middle of the restaurant, kinda awkward to be in a swimsuit while everyone else is dressed up for dinner. Also, there was a roach crawling on our bed a few minutes after checking in the first day so that kinda rubbed us the wrong way. We decided to stay since we were only booked for 2 nights.
Good location. Everything was pretty close so we didn’t spend a lot for transportation. The staff was very knowledgeable about nearby attractions.
Stayed in August 2023
Reviewed: 26 July 2023
Gohar
United KingdomThe pool on the rooftop was more for show as there were no sunbeds and no one swimming while the restaurant was open. We managed a quick dip before 11am when no one was around but it wasn't the relaxing infinity pool I was hoping for. Breakfast was decent but our orders were wrong on both mornings. The phone in the room didn't work so we had to physically go downstairs to talk to staff.
Clean and large rooms with a comfortable bed, large TV and dining area. Good shower with hot water. We enjoyed having breakfast served to our room and the space to relax freely. The staff were friendly and helpful. It's a lovely place but not worth the money tbh.
Stayed in July 2023
Reviewed: 3 July 2023
Maria
Puerto RicoSpace View
Stayed in July 2023
Reviewed: 19 June 2023
Piotr
Polandthis is a very nice hotel in San Juan, located not far from the beach and some shops and restaurants, the hotel itself is very nice, rooms are very comfortable and equipped with a fridge and air conditioning, breakfast was good and tasty, there is even a parking, which is nice , the reception staff is very friendly and helpful, definitely a good choice.
Stayed in June 2023
Reviewed: 5 June 2023
Bethany
United Kingdomnothing
great apartments, away from the main tourist areas
Stayed in June 2023
Reviewed: 4 March 2023
Andrea
United StatesNice restaurant on the roof, but very loud restaurant guests who smoke in front of the hotel make a fuss and noise until late in night.
Great staff! Nice large room, but overpriced, we paid 450$ per night.
Stayed in February 2023
Reviewed: 14 February 2023
Javier9407
Puerto RicoBed was not good nor pillows/breakfast took too long.
Price, service
Stayed in February 2023
Reviewed: 14 February 2023
Maria
United StatesRoom had no windows and one whole wall was covered with a curtain. it did seem to have a patio door but was hidden by the curtain and seemed to be shared space with other rooms. It was a bit crowded with furniture. I say it was a Great economy room, would not call it luxurious.
The staff was really great and the facilities was clean. You also get a complimentary basic breakfast with your room.
Stayed in February 2023
Reviewed: 11 February 2023
Natasha
United Statesmy tv and my wifi wasn’t working at all.
The rooftop
Stayed in February 2023
Reviewed: 6 February 2023
Israel
United Statesbreakfast was delayed and cold.
the staff was excellent.
Stayed in January 2023
Reviewed: 25 January 2023
Ivette
Puerto RicoNone
Breakfast(room service) included during stay.Coctails and food were excellent. Staff is serviceable and friendly.Room was comfortable.Air conditioner was excelent.
Stayed in January 2023
Reviewed: 21 November 2022
Ondrej
United StatesNo roof on the bar&customers - after rain which is almost every day - tables and chairs are wet. There is not hot tun. only pool and in the evening is pretty cool
Rooftop bar&restaurant&pool. Very nice view. free parking
Stayed in November 2022
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