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Reviews of Santurcia Hostel

353 Avenida José de Diego, Santurce, 00921 San Juan, Puerto Rico

#35 of 85 hotels in San Juan

Guests' Choice

Review score

Based on 168 hostel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 11 April 2024

    9.0
    Great hostel - recommend
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights

    1 shower is out of order leaving only 1 for the rooms without a bathroom, but it wasn't busy when i was there so wasn't a problem.

    Loved the kitchen its a decent size with decent pots and pans it even has a coffee machine. The hostel is really cute and has a lot of different areas available to work in or just socialize in the kitchen area or lounge. Its downtown and only a short walk away from La Placita the main nightlife area or a 30 minute walk from a good part of the beach.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Would like to stay again! Loved it!
    • Leisure trip
    • Group
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    The private bath didn't have hot water in the morning, but I don't mind a cool shower once in a while. My travel companion had a hot shower in a the shared bath.

    We found a fun spot for breakfast, 10 minutes walk. Lots of restaurants nearby. The hostel was clean and had great amenities including rooftop to enjoy the evening air. Our private room with bath was cozy and comfortable, with great a/c.

    Stayed in March 2024

  • Reviewed: 20 January 2024

    8.0
    A nice stay, with easy central access to airport, Old San Jaun or beach
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Hard to find. No hot water. No laundry service

    The Decor is lovely. Big Kitchen Close to Art Museum and Bus stop

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    The hostel felt very homely and social. The staff was very friendly and supportive.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    7.0
    Clean, well decorated, and comfortable. Wonderful Staff!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (16 person dormitory)
    • Stayed 3 nights

    The only down side is that there were no outlets at each bed, and not enough outlets in a 16 bed room. There were no personal lights either. The AC was on full time, cold for PR. I got sick upon leaving.

    The staff were wonderful. The place was very clean. Over it was clean and most importantly, clean bathrooms! I would stay here again.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Remote control for air-con wasn’t in the room. I had a late check in and the room was so cold that made me sick. I suffered for 5 hours without anyway to adjust the temperature of the room.

    Room was clean, staff was friendly.

    Stayed in December 2023

  • Reviewed: 12 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooftop bar was closed. It was also freezing and the desk had really limited hours to go and get another blanket. I think I put my coat on one night to fall asleep.

    Great location and amazing people. Clean.

    Stayed in February 2023

  • Reviewed: 7 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was nice. The self check in is easy. Just that I had a problem because they forgot to send me the code and I had to wait outside until they had my call. Since it was Sunday night it took a long time for them to answer the phone but after that they sent me the code right away. Everything in nice and clean and it feels cozy. I really recommend this place. The staff should double check they send all the information if the guest is going to make self check in, but I understand that can happen to everyone.

    Stayed in March 2023

  • Reviewed: 30 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    private bathroom could have been cleaner

    definitely the staff

    Stayed in March 2023

  • Reviewed: 22 March 2023

    9.0
    For just 7 hrs it was perfect & price was much better than a regular hotel near the cruise ship port
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night

    All the back & forth emails prior to my very late arrival since the hostel required photo of Driver's License, etc. They had to send me an instructional video with code to access the front door & my room.

    The kitchen was right across the hall from the room with 4 beds (i.e. 2 bunks) and although I arrived past 1:00a.m. there were people in the kitchen talking loudly, so I told them we were trying to sleep. Eventually I slept and I was the last to leave the room. I had to buy my own breakfast at a cafe opposite the hostel. The gal in the office kindly ordered an Uber for me as I don;t have an App. I gave her a hot coffee as thanks. I really liked the quaintness of the hostel but I am an older lady and feel it is more suited for the younger travellers.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    9.0
    Friendly and comfortable stay in a great part of Santurce
    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    A bit of noise from nearby large fans. Rooftop bar was open for relaxing but not for ordering drinks.

    Very friendly staff, convenient location, nice decor, rooftop garden, clean and well-kept.

    Stayed in March 2023

  • Reviewed: 22 February 2023

    9.0
    Overall good
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (16 person dormitory)
    • Stayed 1 night
    • Submitted via mobile

    They just seemed confused about my check-in date. I was requested a review on Feb 17th without staying first (my staying date was Feb 18th-19) and I did received someone else receipt after check-out. I noticed a bit disorganized in that sense.

    Overall is great! It is a great location, hostel is very clean. Lots of place where to eat right there.

    Stayed in February 2023

  • Reviewed: 12 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 4 nights

    Really the only issue was having an outlet for each person close to your bed. If you were on a top bunk, you were out of luck and had to leave your phone down below. Sometimes there was not enough outlets for everyone in the dorm room.

    A hostel experience is greatly impacted by the other guests which can be hit or miss. This go around, I stayed in the smaller room and some evenings, there were guests open to socializing while others it was not. The staff was friendly and helpful. The location is real close to a 24 hour supermarket and a central location in San Juan.

    Stayed in December 2022

  • Reviewed: 10 February 2023

    8.0
    Comfy, cute, and friendly staff
    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 1 night

    The streets of San Juan are noisy at night, and even here you hear some of that, but it wasn't too bad.

    The hostel was nicely decorated and felt very homey. It was about a 10 min walk to get to restaurants/shops. The AC in the room was great, and the beds and pillows in the private room were very comfy. They were super friendly and happy to hold our luggage for us after check out. We didn't use the kitchen facilities but they looked very nice! Nice common areas to sit & do computer work or read, too.

    Stayed in December 2022

  • Reviewed: 9 February 2023

    9.0
    one of the best hostels in SJ, i’ve been here over a week and will def stay again!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (16 person dormitory)
    • Stayed 7 nights
    • Submitted via mobile

    the shower in the 16-bed dorm only has two settings-burn your skin off hot or cold. lol … the other showers don’t get hot at all. but it’s not a big deal. the 16-bed room can be a little loud on the weekend cuz it’s right next to the street, but earplugs usually work well enough to sleep. the other rooms are much quieter though.

    the staff are absolutely amazing. the kitchen is expansive and well-stocked for cooking. the bed is quite comfortable! there are several lovely common areas to chill, work, read, etc. the rooftop is awesome!

    Stayed in February 2023

  • Reviewed: 19 January 2023

    9.0
    It was very nice to stay there for a couple of days
    • Business trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location. Nice service. Good venue

    Stayed in January 2023

  • Reviewed: 1 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    The shared bathroom was lockable but one never knew if it was occupied. Recommend the hotel install another lock( which shows red or green when the person slides that lock) or indicator to show when the bathroom is occupied. Have hostels stopped supplying a body wash/ shampoo dispenser in the shower? This one didn’t have one.

    We had the double bed with 2 extra beds. Good size room. Not enough outlets to charge devices. There was an AC control. Roof top was available though we never saw anyone up there. Super clean.

    Stayed in December 2022

  • Reviewed: 15 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (16 person dormitory)
    • Stayed 1 night
    • Submitted via mobile

    It's way too cold in the room and common areas. No charging options close to the bed.

    Lovely hostel and cute design. Everything was clean

    Stayed in November 2022

  • Reviewed: 5 September 2022

    8.0
    i will visit this location again.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (16 person dormitory)
    • Stayed 1 night
    • Submitted via mobile

    flight of stairs with a big bag was not convenient. space was great but these sugestión will improve: •charging port in the bunk beds •lighting: -soft runway lighting in the corridor of the bunk beds so you know where to walk when the room is dark. - two light switches, one just when you walk in the room and another to light up the bunk bed section. -bathroom, more bathrooms would be nice. they seem to fill up quickly. but a least a sign that says vacant or occupied so you don’t have to knock or pull on the door to know if someone is inside it.

    property is very charming, and designed so nice. what your see in the pics is EXACTLY what you get. it’s not a catfish. close to EVERYTHING

    Stayed in September 2022

  • Reviewed: 19 August 2022

    8.0
    Lovely staff, clean facilities, good location.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    I thought there was a bar on rooftop and there wasn’t. It was a sign that said text us if you want a beer. Also I had a very loud roommate who would wake up and make loud noises every morning from 6-7am. Obviously that isn’t the hostels fault. What they could change is making the room brighter. It is very dark and there’s only one warm light.

    The staff were lovely and very helpful. I loved meeting new people and the place was very clean.

    Stayed in August 2022

  • Reviewed: 18 August 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night

    location and easy access.

    Stayed in August 2022

  • Reviewed: 19 May 2022

    9.0
    I came here for a passport renewal and my short stay was great
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (16 person dormitory)
    • Stayed 1 night
    • Submitted via mobile

    Access to the rooftop. Close to passport office. Friendly atmosphere

    Stayed in April 2022

  • Reviewed: 11 May 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Wish actives took place in order to meet others.

    Stayed in May 2022

  • Reviewed: 29 April 2022

    7.0
    A good option available to travelers.
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (16 person dormitory)
    • Stayed 4 nights
    • Submitted via mobile

    A bit crowded.

    Location and pricing.

    Stayed in April 2022

Showing 1 – 25

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