#4 calle Rosa, Isla Verde Carolina, 00979 San Juan, Puerto Rico
#16 of 84 hotels in San Juan
Guests' ChoiceBased on 414 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 14 May 2024
Peggy
United Statesit took too long to check in
what breakfast?
Stayed in May 2024
Reviewed: 14 May 2024
Osvaldo
United StatesNo breakfast
Stayed in May 2024
Reviewed: 26 April 2024
Karen
United StatesEverything was perfect.
the patio area was amazing! Pool area was also very nice. Very pleasing and relaxing atmosphere with plenty of comfortable seating. Rooms were clean and comfortable. Location was excellent. Nice neighborhood with plenty of good restaurants (Piu Bella has great food at good prices, lots of food and drink choices) and shopping needs within walking distance. Beautiful beach was about a 5–10-minute walk. Never had a problem with finding a place to park. Always felt safe.
Stayed in April 2024
Reviewed: 22 April 2024
Aresryu
United StatesSome guests were not respectful of poolside and left towels and trash after drinking.
Close to the beach, restaurants, and downtown. Easy to access transportation options including Uber, Bus, and cabs. The staff was very polite and informative. Community share box.
Stayed in April 2024
Reviewed: 3 March 2024
Eula
United StatesNothing excellent
It was very nice and comfortable
Stayed in February 2024
Reviewed: 3 March 2024
Christine
United StatesThe door of our room and the rooms next door were very loud when opening/closing.
Convenient location. Kind and helpful staff.
Stayed in March 2024
Reviewed: 1 March 2024
Erin
United StatesBeds were a little hard other than that slept great.
Our room location was great! Walked right out to the pool. Service was great when we needed something! Clean and comfortable.
Stayed in February 2024
Reviewed: 28 February 2024
Hector
United StatesPrices
Pool
Stayed in February 2024
Reviewed: 23 February 2024
Carol
United StatesFairly close to beaches, close to lots of restaurants, car rental at the hotel, very helpful and kind employees.
Stayed in January 2024
Reviewed: 21 February 2024
Logan
United StatesAirport.. very loud
Clean , staff were Excellent and accommodating…
Stayed in February 2024
Reviewed: 20 February 2024
Brent
United StatesGreat location. Staff was always available, accommodating and friendly. Common spaces were always clean and well maintained.
Stayed in February 2024
Reviewed: 15 February 2024
Lisa
United StatesThe towels and sheets were rough.
The pool was fabulous.
Stayed in February 2024
Reviewed: 12 February 2024
Susan
United StatesOnly complaint is the towels were thin and rough.
Good bed, remodeled bathroom, nice pool and communal areas (great for rainy days). Great location. Nice staff. The snack and beverage shop is very convenient and appreciated as is the free morning coffee.
Stayed in February 2024
Reviewed: 8 February 2024
Gleycimara
United StatesThe water pressure on the shower, and the moldy smell on the hallway.
The place was very clean and the staff was very friendly.
Stayed in February 2024
Reviewed: 7 February 2024
Pat
United StatesLocation, staff
Stayed in February 2024
Reviewed: 6 February 2024
Shandricka
United StatesThe plumbing was horrible and we couldn’t wipe ourselves with tissue and flush in the toilet we were told to put it in the trash ( we are 2 women), high deposit for a rental car (350 or 500 ) is ridiculous to me, a lot of hidden fees/deposits it says on here deposit is 40 but they actually charge you the 40 plus the first night. However that first night deposit doesn’t go towards your total so when you get there you will pay the total and the first night gets refunded to you which I find ridiculous… I feel like since they charge the first night upon arrival you should only have to pay the remaining balance… plus there were just so many hidden fees and taxes in general dealing with Puerto Rico itself
Friendly staff, close to the beach no matter what direction you walked in, clean grounds, close to casinos and supermarket
Stayed in February 2024
Reviewed: 31 January 2024
Ashley
United StatesWish it was a bit more updated but that did not take away from the experience. The hotel is close to the airport so you will hear planes departing throughout the day - so if you are a light sleeper be conscious.
The location was great. Right on the strip and a very short walk to the beach. Many restaurants and there were coffee shops nearby. The hotel was nice - met my basic needs for my trip. Pool area was very nice as well. The AC worked very well given the humidity.
Stayed in January 2024
Reviewed: 29 January 2024
Michele
United StatesGreat update to a beautiful little building. Staff members were all friendly and helpful. Terrific value.
Stayed in January 2024
Reviewed: 27 January 2024
Lawrie
United StatesNothing
This hotel was amazing! We had a beautiful stay
Stayed in January 2024
Reviewed: 23 January 2024
Susan
United StatesClose to airport. Stayed their at beginning and end of trip to be close to airport so noise from planes expected.
Close to airport
Stayed in January 2024
Reviewed: 7 January 2024
Luciano
United StatesGreate location & facilities
Stayed in January 2024
Reviewed: 1 January 2024
Enid
United StatesNo hot water
Location
Stayed in December 2023
Reviewed: 31 December 2023
Mancia
United StatesGood place
Stayed in December 2023
Reviewed: 30 December 2023
Hughes
United StatesThere was not a breakfast included, but there were reasonably priced snacks available.
The staff was super helpful. Beautiful pool area, great sitting areas - some in the sun and some in the shade. Very cute little hotel. It was very quiet when we were there just before Christmas. The beach was walking distance and there were several good restaurants also within walking distance.
Stayed in December 2023
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