Almasyoon Heights , 00970 Ramallah
#22 of 22 hotels in Ramallah
Guests' ChoiceBased on 38 hotel reviews
7.5Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.6
Staff
8.2
Value for money
7.2
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 November 2023
Kiyoshi
JapanPoor English by front staff
security
Stayed in September 2023
Reviewed: 21 June 2023
Rafiq
Saudi Arabiasmall TV set barely working old furniture a kitchen without plates and silverware
the location the staff breakfast was great
Stayed in June 2023
Reviewed: 25 March 2023
Kekulthotuwage
IsraelEverything is ok.
Stayed in March 2023
Reviewed: 15 March 2023
Dr
JordanWiFi isn’t that good. No bidet at toilets.
Breakfast and location are good
Stayed in March 2023
Reviewed: 13 March 2023
Dabit
CanadaI couldn’t get the tv working. Plumbing was extremely loud when others used it.
Breakfast was incredible
Stayed in March 2023
Reviewed: 12 March 2023
Rami
United StatesIf they can smoke less cigarettes in hotel lobbiein hallways
Breakfast was excellent.
Stayed in March 2023
Reviewed: 31 December 2022
Aiman
IsraelLighting in the room could be better.
The staff was very welcoming and helpful. The room was clean. The breakfast was great.
Stayed in December 2022
Reviewed: 26 September 2022
Ahmad
Israelgood hotel and the bb its perfect
Stayed in September 2022
Reviewed: 31 July 2022
Ahlam
Israel-
The staff is helpful and nice, the room is spacious and tidy and meets the needs.
Stayed in July 2022
Reviewed: 31 August 2021
Mo_alali
TurkeyRooms must have more lights
Stayed in August 2021
Reviewed: 17 August 2021
Iyad
IsraelClean and location
Stayed in August 2021
Reviewed: 19 November 2022
Eiad
Palestinian Territoryprice in booking is higher than hotel price. I pay 20 $ more than real hotel price. bathroom is not clean. old and need equipment
location
Stayed in November 2022
Reviewed: 4 October 2023
Anonymous
IsraelI don’t have any dislike
Really nice stay, staff where great! The guys are trustworthy and extremely professional. I strongly recommend going up on the 6th floor and 7th floor where a bar and restaurant are located, food was great too.
Stayed in October 2023
Reviewed: 19 May 2024
Salwa
IsraelThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 November 2023
Kiyoshi
JapanThere are no comments available for this review
Stayed in September 2023
Reviewed: 8 November 2023
Rabia
IsraelThere are no comments available for this review
Stayed in October 2023
Reviewed: 20 October 2023
Azmi
IsraelThere are no comments available for this review
Stayed in September 2023
Reviewed: 24 September 2023
Abed
IsraelThere are no comments available for this review
Stayed in September 2023
Reviewed: 17 March 2023
Edvicho
LithuaniaThere are no comments available for this review
Stayed in March 2023
Reviewed: 31 January 2023
Yanick
CanadaThere are no comments available for this review
Stayed in January 2023
Reviewed: 21 December 2022
Ehsan
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 13 July 2022
Hani
Palestinian TerritoryThere are no comments available for this review
Stayed in July 2022
Reviewed: 18 March 2022
Kamara
IsraelThere are no comments available for this review
Stayed in March 2022
Reviewed: 25 January 2022
Abir
IsraelThere are no comments available for this review
Stayed in December 2021
Showing 1 – 25
Agios Prokopios, Greece
Samsun, Turkey
Dakar, Senegal
Arraial d'Ajuda, Brazil
Loja, Ecuador
Guangzhou, China
Titisee-Neustadt, Germany
Da Nang, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content