Not much not too like - The only criticism was that the air conditioning in our room was not very cool for the first few days when it was hotter than expected for the time of year (early May) apparently due to the whole hotel system having only just been changed over from winter mode.

This is a great hotel, clean and spacious with lovely interior decor and great outdoor pool facilities. It also has a gym with great air con and a lovely heated indoor pool. The food was excellent lots of variation each day / evening, something for everyone. There was great sushi a few evenings! The staff were very friendly and helpful and the entertainment was also brilliant. highly recommended!

Stayed in May 2022

Nothing.

Every single person of their staff was very nice to us. Still, I'd like to highlight the receptionist Jessica, the cleaning lady Mena and Rute, from the kids club. They were very helpful and sweet with our kids.

Stayed in April 2022

Food was great and the staff were so friendly, our only disappointment was the swim up bar was not open and no one seemed to know when it was going to be.

Stayed in May 2022

the air conditioning in the rooms was not working during our stay. So the rooms especially at night and in the morning were very very hot.

fabulous hotel. super clean, great value for money, all inclusive food options are very good!

Stayed in May 2022

food options didn’t have labels and not a lot of choice, some staff were quite rude

the facilities were really good and brilliant, several restaurants

Stayed in April 2022

Unheated pools for out of season holidaymakers Limited options for families with toddlers Tired rooms & hallways No in room facilities

Clean and very friendly staff. Good standard of food. Location to small local beach

Stayed in November 2023

If staying for a few days, it wasn’t possible to book the special restaurants (this should be advised to book in advance of stay). Wet bar was shut. Lots of kids and inflatables in the pool. Check in was long and staff seemed unapproachable/unfriendly. Sign post to new Sports Bar should be better.

Close to the beach, great location and cheap taxi into town. Availability of food and drink was good.

Stayed in October 2023

For the less good part. The pool chairs are reserved since early in the morning. A lot of chairs are damaged on top of it. The place is overcrowded with screaming children, shouting adults and loud music. The whole pool areas are too small for all the people and by far too noisy. In the evening again an overcrowded bar with  long waiting queues to get a drink and not enough outdoor seating places. On top of it the animation is not very amusing, unless for children. The noise of the music goes on until late night and you can hear it in your room up to the 5th floor.  Sports activities such as Yoga is a disaster. Sitting in the grass trying at least to relax a bit is not possible due to the noise level. We wanted to cancel the last night and were asked at the hotel reception to contact Booking through whom we made our reservation. We contacted Booking and got the response that the hotel did not accept a free of charge cancellation of one night. Only at 5 PM on the last day the reception called as that if we want to leave we can and get reimbursed for the night. A bit too late at 5 PM! All-in-one, a nice hotel with even not bad food and good all-inclusive drinks, but extremely overcrowded and noisy. Unfortunately nothing to spend some relaxed holidays in a couple.

The staff at the restaurant, bar and for the activities was very friendly and helpful. Thumb-up. It's defenitely a great hotel but only for families with small children who doesn't care about the noise.

Stayed in October 2023

The Moon Bar could have been open it wasnt. No A La Carte Restaurants

Stayed in September 2023

Cheap alcohol with option to upgrade to the point we left the hotel ( all inclusive ) to go local bar to get a decent drink Little barman quite rude thought he was a comedian but just rude. Entertainment was wow Probably the worst abba tribute band on earth to the point we were killed laughing.

Food was very good and varied. Pools both in door and outdoor were clean and no shortage of sun loungers

Stayed in September 2023

No pillows. No bathrobe. Food was very poor and always cold. Couldn't order a simple bottle of wine (had to be given in plastic glasses even in bars).

Clean

Stayed in September 2023

For 7 nights spend there our room floor wasn't clean once properly the bathroom was ever full off hair and horrible smell of urine.

Variety of food, tasty and some staff from the restaurant

Stayed in August 2023

The water temperature in the main pool was a little colder than expected. Didn’t seems to be a heated pool but once you got in it was fine. I had a reaction to the bedding as they may have washed them with bio detergent which I’m allergic to but the once I had spoken to the manager the next day they swiftly sorted it all out. The dinner restaurant was ok. The oriental was great though. You have to have the Sushi there.

Breakfast was good. Standard stuff that you would expect.

Stayed in August 2023

Other than the lobby, hotel was a little bit outdated.

Staff was great

Stayed in May 2023

Food was poor

generally all good

Stayed in May 2023

There was a young guy at the front desk, I think he was Portuguese who was rude, unhelpful and weirdly arrogant. We booked the tennis courts as we told we had to & the tennis court was full of kids and he told me to just ask them to leave. I explained that wasn’t really my job and then he called someone to make arrangements. Went back to the tennis courts and we had half the court with kids running around everywhere. We were made out to look like we were ruining people’s holidays! So I don’t get why they have a booking system? Same with the pool indoors. They say adult only times are 8-11 and I had to ask twice why there were screaming kids with inflatables and using the sauna? Other hotel users down there weren’t pleased either. The same guy at the desk was consistently rude, we asked whether it was cheaper to walk to get a taxi outside of the hotel or for them to book one, he said “what difference does it make???” Passive aggressively and was just outright a rude person. The evening meals were Buffett food and there was always something you could eat but it’s quite kid based in terms of it being more party food. Also, we had to book in to other restaurants on the resort and were told they were full until Thursday, we said we were leaving Wednesday and they said “ok fine go tonight at seven” and there was barely anyone in there which was a bit bizarre. Gym isn’t really a gym as it has no dumbbells and the cardio machines barely work! Definitely don’t go here if you have allergies. Nothing is clearly labelled and people would mix the nuts that were randomly about onto the food!!

Bridgita at the front desk was extremely helpful and accommodating at all times! The room was clean and spacious with a safe & a well equipped bathroom. The breakfast was also really nice.

Stayed in April 2023

Some of the food was quite salty and there was a poor selection of alcoholic drinks available. The pool was also freezing.

The food selection at the buffet was good and the whole hotel was very clean. Hand sanitiser was available throughout the hotel. There were plenty of sun beds and we never struggled to find somewhere to sit. The hotel was also a short walk to the beach. The staff were all helpful and friendly, and the entertainment team had regularly activities available and were very enthusiastic.

Stayed in November 2022

There was no iron available at all. We were told they had 1 and it was broken. The pool outside and inside was ice cold. The AC in the room was not effective, it did not work properly. The food selection was limited and very repetitive. Also, when beach towels are put on the sun loungers, they are sometimes taken up and if you loose them you are charged 10Euros per towel. The doors don’t close properly to the room, you need to pull them up in order to close it. In the bathroom the water pressure is too strong and flows over sink when you turn it on, the shower also leaked through the side when we used it.

The entrance was beautiful along with the views.

Stayed in July 2022

repeatedly asked staff to fix the A/C and fan in my room and they kept promising to but never sent anyone, room was super hot buffet food was nice but limited and unable to get a reservation in the grill restaurant

staff are really friends, facilities super clean and the all inclusive is everything you can imagine

Stayed in June 2022

food - poor choice - cheap - had a bad stomach all holiday

space pools

Stayed in May 2022

Brands of alcohol, entertainment and bar

Good food, clean hotel, friendly staff, nice pool

Stayed in April 2022

Could have more varied food selection. The Japanese was not good at all. Didn’t get any Indian style food at all. Rooms don’t have a proper duvet.. bed wasn’t very cosy

Lots of activities for kids and adults, loved the 8pm kids disco. Daughter enjoyed it a lot!

Stayed in September 2023

nothings was perfect

excellent staff very clean

Stayed in May 2022

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024