The location does smell slightly of sewer in the wrong direction. Limited availability in masseuse

The apartment was well presented and the facilities were great. Very good value for money

Stayed in May 2024

Cheaper prices at bar too make you stay at hotel . Very expensive.

Plenty selection for all at breakfast

Stayed in April 2024

The biggest problem was the hot food at breakfast - that wasn’t hot. Breakfast started at 7am, but I turned up at 7:15-7:30 and already the bacon, eggs, mushrooms were tepid at best. There are a couple of things missing from the room to make it a more usable & comfortable space, namely a kettle/toaster would have been great to have rather than boiling water in a pan for a coffee. A microwave would have been really useful too, maybe these are in the full-on suite, but as a solo traveller on a motorbike, there wasn’t any room to pack a kettle. Some cushions on the sofa would have been good to have instead of having to use the pillows from the bed. Also, theres no light in the main seating area meaning you have to have the light from the kitchen on, which isnt great if you drop something at night near the patio. The plug in the bathtub leaked quite quickly, so a bath after a long ride was a rushed affair. And annoyingly, the shower panel is fixed, so you have to reach behind the panel and activate the shower meaning you’re going to get wet unless you have lightning reactions :) All these are trivial really, and more ‘constructive criticism’ than complaints. I’d stop there again in a heartbeat.

I had a junior suite, so I had somewhere to sit and watch tv, a kitchen (ish) and somewhere to sit and eat, as well as a bedroom and bathroom of course. The rooms were of a good size, bed was excellent and the underground parking was a weight off my mind given that I was travelling by motorbike. The staff were exemplary. Very helpful, spoke excellent english, attentive and good fun. The room was clean, reception manned all the time and the phone answered quickly. I even got a small plate of fruit delivered after checking in, and there was a bottle of water waiting too. The breakfast has a good selection of food both hot (see below) and cold with a person cooking fresh pancakes and/or fried eggs to order (although I didn’t use his services). Location wise, it’s a bit of a walk (38 mins) into Portimao down some very busy roads but there is a small supermarket and a couple of small restaurants with a couple of minutes walk. It’s right on the riverbank as well, so you have something to look at. The bedroom was dark and quiet allowing me to sleep well on the large comfortable bed.

Stayed in March 2024

We had to buy caps for the indoor pool and they cost €5 each, which is expensive, when founding the dissapointig small pool, no chance to swim there. Although the jacuzzi was warm and great.

Nice modern hotel with good facilities. Views from the terrace are outstanding. Spacious, modern and very clean room, large comfortable beds, fridge. Clean and great bathroom. Nice eating area with seating indoors and outdoors. Beautiful outdoor pool (unfortunately could in the February) with great views of the river and sunsets. Big free parking. Good wifi. The quality of breakfast was good, although it could be more choices.

Stayed in February 2024

helpful and friendly staff, made us feel welcome

Stayed in February 2024

If a hotel advertises 'SPA' as part of it's facilities, then it should have a spa in proper conditions. The turkish bath wasn't working, the fountains in the pool also weren't working and the jacuzzi water was tepid and the surrounding area needed to be cleaned. The breakfast was decent but the eggs were strange.

Spacious room, modern and a big comfortable bed. Clean room and great bathroom. Excellent eating area (seating indoors and outdoors) Lots of free parking.

Stayed in February 2024

Nothing major. I thought the indoor pool was gong to be bigger. In the end, we didn't use it though...

All good, plus to celebrate Valentines Day we wanted to have a little picnic and bottle of wine we bought (not from hotel) in our room. The staff were generous and flexible, provided plates etc, and even uncorked the wine for us! That sort of adaptability made it a very welcoming place to be.

Stayed in February 2024

There was a fishy smell in our room, we complained about it and hotel staff gave us a special air freshener. They said that someone is cooking mussels in other room, but it probably was sewage system.

Lovely setting, beautiful view, great restaurant and friendly and helpful staff.

Stayed in January 2024

restaurant

location

Stayed in November 2023

The suite has no finishing touches for a 4 star room. No mirror in bedroom . No shower mat. No tissues. Pillows cheap , no bed covers for extra warmth . No mini bar. No cushions on sofa. Suite has No style. The spa area needs an whole upgrade , old sauna and jacuzzi , it does not reflect 4 star facilities

The suite is spacious with fantastic views, peaceful and calm. The staff friendly and welcoming. Breakfast very good and dinning room pleasant to look over the Arada River..

Stayed in November 2023

No tea / coffee facilities in the room was disappointing. And having two single beds pushed together instead of a king size bed was uncomfortable. The range of gym equipment could be improved, though I appreciate there isn't more space available in the allocated room.

Great location, great staff, a good restaurant, and an interesting building. The ample parking and a balcony for each room worked well. The steam room ("Turkish bath") had ample heat and steam.

Stayed in October 2023

Nothing at all.

Great staff, great food and a great room. Super close to Slide and Splash Waterpark and 40 mins from Faro Airport. Wouldn’t hesitate to return.

Stayed in October 2023

The area is not finished yet, more cunstractions underway in the near future. Othetwise nice and quiet location.

Very nice, Largo and cozy room and very well equiped bathroom. Substantial breakfast.

Stayed in September 2023

Cleaning times wre not convenient for us.

Stayed in July 2023

Da vista e do sossego

Stayed in September 2023

It is a bit away from the main attractions in the area. Would be good if you have a car to move around.

Good facilities including gym, pools and spa. Very good staff. The quality of breakfast is good although it would help to add some varieties. The forms are spacious and from service is excellent

Stayed in July 2023

Having to wear caps for the spa and they cost €4 each which is quite expensive!

Location was perfect for us! Breakfast was really nice with a great selection of food and room was super spacious and comfortable.

Stayed in July 2023

The only thing, actually 2 things that I would recommend to improve: 1. Breakfast. Every single day the same food, and to be honest - nothing to be excited about. Normal food, but as we stayed in Portugal for 2 weeks and the most of the time we spent here, Agua Hotels Riverside was least good. The breakfast room wasn’t conditioned and there was very hot. Another thing to improve is cleaning. The room was OK, but the corridors were dirty from the first day we stayed there, so it seems like nobody is cleaning corridors. Not a very good first impression.

Good place for the price. Everything was okay, nothing to complain about - quiet place, good location (we had a car so it was very convenient that we could park our car in the territory without any check-inn check-out. The staff were nice and polite (as everywhere else in Portugal)

Stayed in June 2023

Dinner is only buffet. Bar staff is slow

Cleaning and comfort

Stayed in June 2023

Friendly and professional staff

Stayed in June 2023

Not enough breakfast options

The location is nice next to the river The rooms and bathroom are big

Stayed in May 2023

Asked for a quiet room, were given a room overlooking the restaurant and outside seating area, noise till past midnight

Location, excellent parking, very good breakfast

Stayed in March 2023

Facilities, including the spa. Staff in general, especially Francisco in the restaurant who was super attentive.

Stayed in March 2023

The bed could be more comfortable.

Great value for money.

Stayed in December 2022