Rua Frederico Arouca 100, 2750 353 Cascais, Portugal
#2 of 32 hotels in Cascais
Guests' ChoiceBased on 655 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.3
Staff
9.5
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 27 April 2024
Susanne
NorwayThis is the most expensive hotel I've ever paid for. I needed luxury, and The Albatroz Hotel is WOW. The location of this wonderful hotel is just amazing. You live on the beach. The room was perfect. I got this warm feeling when I entered it. Good size (private) balcony with seaview. The reception staff was really friendly and service- minded. I thought maybe they would feel too "posh" for me. But at The Albatroz Hotel, all customers are welcomed with smiles and service. I must also give the kitchen staff a huge kiss. The food was amazing. The breakfast was the best I've ever tasted. Everything about The Albatroz was beyond expectations.
Stayed in April 2024
Reviewed: 26 April 2024
Neil
United StatesBeautiful hotel on the beach very nice pool with wait service Also you can walk to the train to Lisbon Many shops and restaurants nearby
Stayed in April 2024
Reviewed: 22 April 2024
Philip
BelgiumTiny antiquated elevator with bare walls passing at both sides with no protection, no detection of objects in no-go zone during operation. Stench of open sewage pipe in the bathroom - opening window not much help. Brown stains on bathroom wall, a bit disconcerting when you notice as you reach for the toilet paper. Paintwork in the room looking tired, rusty bathroom door hinges and so. Lots of wood as it is a charming old building, but no attention for fire escape procedures, no meeting point for determining who is still in the building, no tracking of who is in or out. There is a smoke detector, one single sprinkler for a very large room, and a plan which points out a small spiral staircase, difficult for pensioners who are not surefooted such as us. During emergency situations, a bit unclear where to go at the next level down, but ok if you explore beforehand. Fires are clearly considered to happen only to other people, despite Lisbon's history. But I'm sure legal requirements are met.
Beautiful seaside view from breakfast terrace inside and out, very helpful staff. Excellent breakfast, hot and cold, ample supply kept up. Large room, tiny windows (top floor under roof) but again spectacular views. Padded walls, no sound from other occupants, just the sea. Very large and comfortable beds. Beautifully decorated old building, at least the part where we stayed and where the breakfast room and terraces are located.
Stayed in April 2024
Reviewed: 20 April 2024
Tyler
United KingdomWas amazing throughout ! The staff and the hotel made our trip, thank you so much!
Stayed in April 2024
Reviewed: 18 April 2024
Amanda
United Kingdomnothing
everything
Stayed in April 2024
Reviewed: 3 April 2024
Stephanie
United Kingdomnothing- loved everything
Perfect in every way- we will be back
Stayed in April 2024
Reviewed: 30 March 2024
Vishal
United StatesRooms definitely could use some updates. Furniture is old. Chairs/sofa’s materials ragged in areas and lightly stained (likely from years and years of use). It didn’t bother us, however.
Beautiful location next to the beach. Pretty views with crashing waves. Old school elegance. Rooms were fairly basic but no complaints. Breakfast was nice, nothing too fancy. Staff was nice. Bell hop was amazing.
Stayed in March 2024
Reviewed: 30 March 2024
Vjačeslav
Czech RepublicBut…We were very upset by the quality of the hotel restaurant, the worst thing was that on our first dinner here, when ordering a children's menu, we got a sharp piece of something in the ice cream. We still remember this as a bad dream; by a lucky chance, I got this fragment, not our child. The manager, of course, responded to our remark (although they did not even excluded the children's menu from the bill), but this should not happen in the restaurant of a five-star hotel. Therefore we do not recommend the hotel restaurant
Great location, nice hotel staff, comfort and cozy hotel. We celebrated the New Year at this hotel, it was nice to wake up in a room overlooking the ocean 🌊😊
Stayed in January 2024
Reviewed: 21 March 2024
Maria
QatarThe Staff very kind and helpful and food was so much good than expected
Stayed in December 2023
Reviewed: 15 March 2024
Carolyn
United KingdomNothing all good
Loved everything so much . Staff amazing too.
Stayed in February 2024
Reviewed: 4 March 2024
Jeremy
United KingdomWould have liked dinner lighting in the bar at night
Couldn’t be any closer to the sea. Most amazing views . Clean spacious . Delightful .
Stayed in March 2024
Reviewed: 2 March 2024
Sandra
GermanyWe loved our stay at this hotel! Everything was amazing… the view, the room, the terrace, but most especially the service! Everyone was so friendly and really made our vacation carefree. Thank you so much, we will be back!!!
Stayed in March 2024
Reviewed: 27 February 2024
Robin
United KingdomNothing
The Hotel was its usual self this is the 5th time we have stayed there The service is exceptional and the Staff attentive and pleasant.
Stayed in February 2024
Reviewed: 24 February 2024
Karen
United KingdomN/a
Location, small size and friendly feel with. Dry comfortable rooms and delightful decor
Stayed in February 2024
Reviewed: 18 February 2024
Jane
United KingdomLounge and bar areas - uncomfortable furniture, bad lighting and dreadful music! Luckily the staff made up for it.
Bedroom - fantastic bed, great facilities Staff - kind, friendly and attentive Location - beautiful spot, next to lovely beach. Great base to explore area by bike, foot or public transport.
Stayed in February 2024
Reviewed: 15 February 2024
Sophia
CanadaBreakfast was amazing - cook to order eggs and pancakes. Staff went above and beyond when I sprained my ankle providing a cane and ice.
Stayed in February 2024
Reviewed: 12 February 2024
Karen
United KingdomNothing.
Fabulous Hotel. Great location, staff couldn’t be more helpful. Food really good.
Stayed in February 2024
Reviewed: 8 February 2024
Kate
Hong KongThe location is beautiful, with lovely views of the ocean. The service is great with very friendly staff.
Stayed in February 2024
Reviewed: 4 February 2024
Bertram
Switzerlandnothing to complain at all
Fantastic service and super friendly staff.
Stayed in February 2024
Reviewed: 4 February 2024
Jan-erik
SwedenNothing that we can think about.
I have stayed a lot at the hotel during late 90s when I was working in the Lisboa area. When I have ended my working life I have visit the Hotel with my wife during the last 5 years. We have since 5 years apartment in Lagos, Algarve and every time we go up to the Lisboa area we try to stay at the hotel because we like the hotel so much and all that the hotel has to offer. This time we visit Sintra/Cascais and had a short stop on the way home in Lisboa. We always feel that we are welcome back at the hotel.
Stayed in January 2024
Reviewed: 23 January 2024
Abigail
United StatesNot much.
Everything. Lovely classic experience. The staff, the room, the bar, the view, the restaurant, the location.
Stayed in November 2023
Reviewed: 13 January 2024
Michelle
Lebanondreamy 🤗🩵🥰
Stayed in January 2024
Reviewed: 10 January 2024
Andrew
SpainOver the top decoration
Location and staff
Stayed in January 2024
Reviewed: 6 January 2024
Jose
South AfricaExceptional, stay here no where else.
Stayed in January 2024
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