Rua de São Pedro, 36, Santa Maria Maior, 1100-435 Lisbon, Portugal
#2065 of 3,482 Holiday rentals in Lisbon
Guests' ChoiceBased on 40 apartment reviews
7.4Cleanliness
7.7
Comfort
7.5
Location
9.2
Facilities
7.1
Staff
8.8
Value for money
7.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 15 May 2024
Ashlee
AustraliaAs mentioned by other reviewers, the lack of sound proofing was an issue. The guests upstairs dragged furniture along the floor which was incredibly loud in our room below. This happened very early in the morning and at night so the quality of the stay might depend on the guests above.
The apartment is in an excellent location. It is in the perfect place to explore Alfama and was within walking distance of many other parts of Lisbon. It was also helpful that the room had a washing machine and a well equipped kitchen.
Stayed in May 2024
Reviewed: 6 May 2024
Deborah
NetherlandsDe matrassen waren hard
De ligging is echt perfect
Stayed in May 2024
Reviewed: 28 February 2024
Onlock
CanadaWe could hear the people above us quite clearly (including snoring at night)
Location was great. Although there were lots of tourists walking about it felt like there were many locals living and laughing in the neighbourhood. And hanging their laundry out to dry. There was a clothesline outside the window where we stayed too (but it was raining) When closed, The windows kept the outside noise outside. The apartment was small but had everything we needed We also appreciated the stove top espresso maker. Very handy
Stayed in February 2024
Reviewed: 6 November 2023
Sandy
CanadaThe stairs.
The location is excellent. Walking distance to so much of what Lisbon has to offer. We had a wonderful time exploring.
Stayed in October 2023
Reviewed: 17 October 2023
Miyuki
United Statesneighbors noise, but we expected
location cozy and cute
Stayed in October 2023
Reviewed: 10 October 2023
Karen
FranceThe owner arrived 15 minutes late, which is not great when you're tired, hot, and just want to sit somewhere comfy! It would have been fine if there had been an apology. As 2 friends travelling on a city break we had requested an apartment with twin beds. This request had been repeated twice, 5 months in advance, and we still had a double bed. After half an hour of debate it was agreed that we could have a different apartment the following day and we did move. Again, just not what you want when you arrive!! Did not appreciate the request for a private email rather than a review if the review was anything other than outstanding.
There was good communication on how to find the apartment, help with finding travel cards/lockers for suitcases at the train station etc...which was really helpful. Great location and fantastic sound proofing!
Stayed in October 2023
Reviewed: 29 July 2023
Celia
United KingdomThe flush toilet didn’t work properly and I ask to be fixed but it wasn't, despite was promised. We had just one fork in the kitchen and we didn't have any bottle opener. Just on Sunday we asked one from the other apartment. I used the iron once because I needed it and the water came out from the back. It is a shame because they are very small things & they could be must better. Lots of noise from the apartment above! 😞
I like the location of the apartment and people around were so kind to us. We had lots of restaurants around the area and Fado every night! Ruth welcomed us very well and the apartment decoration is nice. The bed was very comfy 🥰
Stayed in July 2023
Reviewed: 8 July 2023
Diana
GhanaThe lack of a safe deposit for keys for late arrivals. My flight was delayed and although I informed the facility manager and kept updating her till I finally arrived, they still charged me an additional €40 for a late arrival which i feel is a rip-off especially when I informed them about my flight challenges. There is also no baggage storage when you check out. On the whole, I feel the facility is the most inconsiderate as compared to the several Booking.com facilities I have stayed in. The TV had only 1 channel working. The plastic cups are all broken and must be replaced, and the shower curtain rail keeps coming off with the least contact.
The staff and the location
Stayed in July 2023
Reviewed: 29 March 2023
Tamriko
GeorgiaComfort
Location
Stayed in March 2023
Reviewed: 18 October 2022
Misha
NetherlandsThere can be some noise from the upstairs/downstairs neighbors
A perfectly located apartment! Smack in the middle of Alfama, close to many restaurants and public transport. Staff was extremely nice and helpful. Check-in went easy, with clear instructions beforehand and a friendly welcome. A recommended accomodation!
Stayed in October 2022
Reviewed: 10 October 2022
Ursula
EstoniaVery good accommodation for a couple of nights. Small, but everything you need was there. Super location.
Stayed in October 2022
Reviewed: 23 July 2022
Matthijs
Netherlandsthe appartment had some few things broken. No lock on the bathroom door, the shower was leaking and it smelled like fish in the evening. but it was not that bad really.
location
Stayed in July 2022
Reviewed: 16 June 2022
Lieke
NetherlandsIt can be very noisy. You can hear every sound from the street, the entry door, people walking up the stairs, the people in the above apartment walking, talking etc. And of course in June, it is super noisy due to all the celebrations and people partying and screaming until about 4AM. Plus, a small detail, it would’ve been nice if the towel rack was stuck to the wall correctly.
The staff is very nice and welcoming. It is located nicely in Alfama (in June, right between all the festivities) and easy to find. You can walk around Alfama, walk to the water and easily find your way to the city center of Lisboa. It has everything you need with a small kitchen and bathroom. Plus, the airconditioning and wifi both worked great.
Stayed in June 2022
Reviewed: 17 April 2022
Helen
United KingdomNoise - the host kindly explained the age of the building and how we would be able to hear everything - we could! Shower and talking above us (we were in the first flat) Noise wasn't so bad in the night, only rolling of suitcases.
The facilities were good, washing machine, towels etc Location was great if you're after authentic Portugal street in the heart of the old part of Lisbon - very pretty! Close to lots of shops and taverns and the harbour. Plenty of bus links to get further into Lisbon too. Ginji (Portuguese local drink) lady located at the other side of the street if you want to try.
Stayed in April 2022
Reviewed: 7 April 2022
Anastasia
GreeceZero soundproof,no space to leave luggage
Location,comfy bed,cooking equipment
Stayed in April 2022
Reviewed: 8 September 2021
José
United KingdomDue to the age of the buildings you can sometimes hear some noise from the other neighbours but nothing impossible to live with
Very well located, right in the historic part of Lisbon with typical small business and attractions around. Amazing hosts and very attractive price!
Stayed in September 2021
Reviewed: 24 February 2024
Neil
United KingdomWe could hear he people above every move they made, their alarm went off at 7am and woke us. Also outside noise was quite loud.shame as it spoilt the apartment.
Value for money with helpful staff
Stayed in February 2024
Reviewed: 22 September 2023
Tracey
AustraliaNothing we didn't like.
The location, the ambience of the apartment and surrounding area.
Stayed in September 2023
Reviewed: 24 June 2023
Alex
AustraliaUpon arrival I was greeted by the most lovely woman! She helped me plan my stay in Lisbon by telling me every great thing about the city. The manager of the property was super friendly and easy to contact. A lot of popular tourist attractions are so close in proximity to the place which wasn’t too bad either. Overall, I couldn’t have asked for anything more. 10/10!
Stayed in June 2023
Reviewed: 10 May 2023
Shelina
CanadaDoor would not open. We had to ask people to help us. There was no toilet paper. After requesting, we still did not get. I had to complain again and then someone brought at night. Very noisy at night and could not sleep. There were bugs in the washroom and kitchen which we used only for tea
Shopping and pastries closer by
Stayed in May 2023
Reviewed: 2 March 2023
Diogo
Portugalhard check in and bad communication between the office and the check in guy
check in guy was 5 stars
Stayed in March 2023
Reviewed: 23 January 2023
Patricia
Turkeya little small and noisy neighbours
very good location ,clean .
Stayed in January 2023
Reviewed: 11 January 2023
Emanuel
United Statesvery noisy, smell, air condition, beds not comfortable, nothing works.
location
Stayed in January 2023
Reviewed: 16 December 2022
Joann
United StatesThe shower in particular was abysmal. People can catch colds the way the hot water randomly just shuts off and leaves you standing there, wet and freezing, especially in the winter time and especially after already walking through rain during the day. The key for the front door also got stuck and only worked maybe 50% of the time. We only had one towel for two people for a third of our stay and then when we asked for extra hand towels (because one of us needed to use the ones we had as a makeshift replacement towel) the request was ignored. The deeply middling overall rating is accurate. We won't be staying here again.
Stayed in December 2022
Showing 1 – 25
Cadenet, France
San Teodoro, Italy
Crespellano, Italy
Oberammergau, Germany
Choeng Mon Beach, Thailand
Calvi, France
Sidney, USA
Ostuni, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content