The only thing we didn't like was the pillows as they were really soft but this has to do with our liking and preferences.

We really liked our stay in this hotel. The staff was really nice , kind and helpful at all times. They made a lot of effort to make you feel comfortable and made sure we had everything we needed, especially Filip , the night shift guy that checked us in. The room was comfortable and very clean. The location is amazing, the metro station is just outside the hotel as well as the bus stations. It also felt safe at all times . The breakfast is nice also. We would recommend this hotel.

Stayed in December 2023

The room could be bigger. I wanted to do some work on my laptop in the room, but although there was a small desk, there was no chair, just a very nice stool, that was comfortable enough, but not if you want to sit in it for a long time (as it has no back). However, this is Lisbon and it is best that one does not spend a lot of time in the hotel room, anyways :-D

The location was perfect, right next to the metro station and with easy access to everything. The breakfast was very nice. The room was clean and comfortable and the bathroom was excellent. Very good water pressure and very nice (and big-bigger than in most hotels) towels. The staff was very helpful

Stayed in December 2023

They should have power stations in the room to charge phones etc. Very few recepticals (only one in the room, one in the bathroom). Noise between the bathroom and the bathroom of the room next to use travelled very easily - it was as if you were in the same room.

Very good location. The staff was very friendly and helpful. Clean hotel. Room was decent size, as well as a good sized bathroom.

Stayed in December 2023

No door on shower = wet floor

Location, room comfort, cleanliness.

Stayed in November 2023

The long wait until the hot water in the shower or sink comes out.

I like the location of the hotel and cleanliness of the room.

Stayed in November 2023

All went well during our stay.

Nice and clean room with friendly and helpful staff. The hotel served a nice breakfast as well.

Stayed in November 2023

Breakfast!!!

Stayed in November 2023

breaskfast. too many people, all at once. on the first day, one member of the staff rushed us out while still eating

location

Stayed in November 2023

Nice hotel near city center and metro station. Good place to explore te city. Restaurant and supermarket are nearby. Good public transportation bus and metro.

Stayed in November 2023

Nothing really.

The hotel is located just on the edge of the main city centre, with an easy 15-20 min stroll to the centre. Very easy to arrive from the hotel via the excellent underground system. Room was well equipped and spotlessly clean. Breakfast was good value for money.

Stayed in November 2023

Noisy position of the room (backyard view), bathroom ventilation was not working

Great location, comfortable beds, clean and tidy

Stayed in November 2023

There's no soundproofing, we could hear everything people were saying and doing in the other rooms. There's no extractor fan in the bathroom.

Great location and very kind staff. Clean and comfortable.

Stayed in November 2023

The breakfast room is a bit small, so it gets crowded easily.

Excellent location right in front of metro, nice rooms, good breakfast.

Stayed in October 2023

Room is a bit small.

Good breakfast. Close to metro station.

Stayed in October 2023

Breakfast area was small for the number of guests, it was feeling a bit crowded and I had to wait to find a table in some days. In the bathroom in our room, the shower was inside the bathtub, I didn't like to get in and out of thr bathtub to shower. For older people or people limited mobility the shower can be a problem. The lifts are really small and in higber floor you need to wait a while for it, specially at breakfast time.

Location is very good, it is not in the historical area but there is a metro station really at the door, so it was very easy to go anywhere in Lisbon. There are goid restaurants nearby. The hotel is clean and the staff very kind and helpful. Breakfast was very good with many options and delicious pastéis de nata. Bedroom had a good size and was very clean. The bed was comfortable. Bathroom was also very clean. I have stayed at America Diamonds twice and recommend it.

Stayed in October 2023

The room was pretty small and it had only one small window.

The location was good and I enjoyed the restaurant.

Stayed in October 2023

Breakfast is very poor

The room is very clean

Stayed in November 2023

The ‘American’ theme is funny, but I did not need to see a huge picture of Will Smith directly behind the bed. Shower had great water pressure, but a shower curtain would have been a benefit.

Good location with easy access to the metro. Clean room.

Stayed in November 2023

The hotel was clean, the location was good and the staff were very helpful and polite.

Stayed in November 2023

Breakfast is a bit repetitive and doesn’t have a wide selection.

Overall decent place to stay, good location, was very clean.

Stayed in November 2023

Poor bkfst

Location, staff

Stayed in October 2023

location and staff were very nice and helpful

Stayed in September 2023

Great location and wonderful breakfast!

Stayed in October 2023

Bed was much too firm to be comfortable, elevators were small and very slow during peak times.

LOVED the location, bathtub, cleanliness, balcony, attentive staff, and in-room breakfast

Stayed in October 2023

Sometimes we could hear the noise made in other rooms although this was not the norm of the stay.

Room was Ok for us with all important amenities. Breakfast was really good although sometimes the room got too crowded and one had to wait to get a cup for coffee. Reception was also fabulous with all the staff helping out customers. The location of the Hotel with a Metro station next to it helped to make our travelling in Lisbon quite easy and enjoyable. We got two tours from the hotel which made our visit to Lisbon one to be remembered.

Stayed in October 2023