Avenida de Rodrigues Freitas 340, União de Freguesias do Centro, 4000-418 Porto, Portugal
#54 of 225 hotels in Porto
Guests' ChoiceBased on 175 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.1
Staff
9.6
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 8 May 2024
Deirdre
IrelandThe light switches in the rooms were v confusing -!
Excellent staff , particularly in reception. Good location. Comfortable beds ! Good breakfast
Stayed in May 2024
Reviewed: 17 April 2024
Yun-hsuan
United Kingdom1. The privacy of the shower room (you can see the person in the shower room from your bed) 2. Not too much space around the sink if you need space to place your makeup stuff. 3. The coffee machine is good, but it will be better if there is a kettle too. 4. Hot water is good, but sometimes not really stable (but overall is good! )
1. Breakfast: (1) From morning 7:00 to 11:00. (2) Hot meals such as bacon, scrambled eggs, mushrooms, bread, toast, egg tart (really nice!) (3) All kinds of cereals and granola are provided. (4) There are also lots of choices of cheese, ham, and fruits. (5) They also serve coffee and tea (English Breakfast tea and milk!) and juice if you like. (6) The breakfast place is pretty and nice. Love it. 2. Room: (1) The queen room is really spacious and clean. (2) The bed is super comfortable. (3) The shower room, toilet, and sink are all separate so I and my husband can do many things at one time. (4) There are enough tissues, towels and toilet paper, but no toothbrush or toothpaste is provided. (5) The lights are bright enough. (6) Soundproofing is really good: We lived close to the elevator but didn't hear any noise. (7) Two chairs in the room so both of us have places to sit. (8) There are coffee machine and a small fridge in the room. (9) The room service not only cleaned our room but also provided a glass bottle of drinking water every day. (10) Air conditioning is AMAZING! Comfortable and quiet. (This is super important during summer time!) 3. Reception: Staffs are all really nice, friendly and professional. Catalina did well in welcoming guests, she even gave us useful advice about finding good restaurants nearby. The reception also helped us send our postcards. Really sweet! 4. Location: The hotel is about 10 minutes walk from Bolhao metro station, not too far from Chapel of Souls (walking distance).
Stayed in March 2024
Reviewed: 12 April 2024
Salina
AustraliaAmazing service, cleanliness, location and very interesting hotel in decoration. Loved our stay!
Stayed in April 2024
Reviewed: 31 March 2024
Dae
GermanyThe guy at the reception was really gentle, supporting and very hot at the same time:)
Stayed in March 2024
Reviewed: 29 March 2024
Phuong
VietnamPleasant Breakfast. Nice scramble eggs. Fresh and Healthy.
Stayed in March 2024
Reviewed: 28 March 2024
Leanne
United KingdomIt would have been good to have a small round mirror at the desk in the room and the black out blinds didn’t close all the way across, some light would seep in through the cracks which would prove annoying in the morning
The decor and cleanness were second to none, the best hotel we have ever stayed! Beds were super comfortable and we even had a balcony that overlooked the pool, the staff in the restaurant and at reception were so attentive and helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Ben
SwitzerlandSuper friendly people, very welcoming. Staff went above and beyond for us, it was so heartwarming. Also, good location to explore, cozy modern rooms, very comfortable beds, excellent bars, cafes and restaurants in walking distance.
Stayed in March 2024
Reviewed: 25 March 2024
Griffiths
United KingdomQuality of the bathroom products (not the greatest)
The staff were wonderful The rooms were cleaned so well Beauriful place
Stayed in March 2024
Reviewed: 21 March 2024
Szabolcs
HungaryLocation is really good. Main sights and good restaurants are close to the hotel. Both the hotel and the staff was really nice. Staff made possible for us to check-in earlier.
Stayed in March 2024
Reviewed: 19 March 2024
Robert
United KingdomBuffet hot breakfast was limited and would have been adequate but for the quality of some items, fried bacon in particular. Our room was provided with a capsule coffee maker, something we had never used before. We would have preferred a kettle. The staff later told us this would have been provided if we had asked for it.
Excellent variety of provisions for cold breakfast in the buffet. Location was well placed between restaurants in the local square behind the hotel and the main attractions down to the riverside.
Stayed in March 2024
Reviewed: 19 March 2024
Carl
SwitzerlandNothing it was great!!!!
Great staff and very comfortable. Good location to restaurants, parks and travel companies
Stayed in March 2024
Reviewed: 15 March 2024
Deborah
United KingdomNothing
Large room with comfortable bed. Good location close to numerous restaurants.
Stayed in March 2024
Reviewed: 9 March 2024
Michelle
United KingdomNothing
Staff were friendly and helpful. Spaces were clean.
Stayed in March 2024
Reviewed: 21 February 2024
Albert
United KingdomVery comfy and all staff were super helpful
Stayed in February 2024
Reviewed: 12 February 2024
Thomas
GermanyClean, modern interior, friendly staff. All good!!!
Stayed in February 2024
Reviewed: 11 February 2024
Ronald
United KingdomInstructions for the very modern room heating/air conditioning would have been helpful, but these things are always a holiday challenge. An electricity socket nearer a mirror would have helped, as would a few more drawers, but that is being very picky!!
Breakfast choice was really good and more than ample. Similarly choice for the main meals in the restaurants was limited, but the food quality was excellent. As a smaller hotel, it is reasonable to expect that most guests would eat out, where the local choice is plentiful. The hotel is well appointed and clean, the rooms well sound insulated and comfortable. Most of all though the staff were fantastic. Like all the locals we encountered, they were so friendly and helpful, with a special mention for barman/waiter Eduardo who was the font of knowledge for all things port related, happily providing tastings, explanations and descriptions - a real credit to the hotel and a good laugh
Stayed in February 2024
Reviewed: 11 February 2024
Todd
AustraliaThe food was fantastic. Absolutely brilliant food and amazing room. Great views over Porto
Stayed in January 2024
Reviewed: 7 February 2024
Michael
United StatesImmediate location didn't have much to offer and it was a hike up and down steep hills to go anywhere. Public transportation was not easy, for us, to access.
It is a nice, clean, newer hotel with a unique design. Staff was very helpful.
Stayed in February 2024
Reviewed: 5 February 2024
Louise
IrelandGreat location, great value for money and good facilities.
Stayed in February 2024
Reviewed: 28 January 2024
Matthew
United KingdomJust slightly different
Everything was clean and staff where amazing
Stayed in January 2024
Reviewed: 5 January 2024
E_ms
BrazilAlthough the rooms are very comfortable, they lack more shelves and the adequate space to keep bags open. Also, the lighting of the bathroom is too diffuse, which makes the ambiance seem a little dark.
The staff is extremely courteous, and always ready to help. The location is excellent, just a couple of blocks by foot from several touristic attractions. Breakfast was always fresh, with good options of breads, pastry, and fruits.
Stayed in January 2024
Reviewed: 11 December 2023
Lisa
United StatesStaff in the restaurant was super friendly. The same with the front desk. Miguel went out of his way to help me send my backpack ahead.
Stayed in December 2023
Reviewed: 5 December 2023
Heidi
Ecuadorloved the hotel and staff. great location. room a bit smaller than expected but guess that happens in big touristy spots. very comfy.
Stayed in November 2023
Reviewed: 25 November 2023
Judith
SingaporeNothing much, small details like provision of bathrobes & slippers, & complimentary drinking/bottled water, would be appreciated, although we did borrow a kettle.
The hotel is conveniently located, within walking distance of attractions, restaurants & a minimart. Front desk service was very good, especially Miguel who was very helpful & friendly. Hotel design & decor is very modern. Complimentary tea bags are available at the hotel cafe downstairs.
Stayed in November 2023
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