There wasn't a welcome book with basic information For example: WiFi code How to use the washing machine Plus local tips. There were no bowls ( cereal or soup ) which I would expect as a basic amenity, no chopping board and the oven info above the dials is worn off so a bit of a guess there when using it. The mattresses are very basic but for the price it just about did the job.

Very spacious apartment with balcony which really helped us to have the space to relax. The location was good, there are plenty of buses, local metro ect..

Stayed in April 2024

cockroaches, musty smell

Lots of space, summer terrace, location in a quiet area. Friendly owner who gave many recommendations on establishments and places worth visiting.

Stayed in July 2023

The bathrooms weren’t proper and needs fixing

location a bit farther from town centre but public transportation located just over 100 m from the apartment which was very accommodating

Stayed in May 2023

there is a lack of crockery and cleaning products. one of the beds was not comfortable. one of the shutters was broken.

The terrace is really a plus. The apartment is great. the bus line is close.

Stayed in May 2023

There were roaches and bugs. There was no air conditioning. The location was far away from most places.

Stayed in May 2023

it was hazardous as roof pieces fell on road merely missing our car and the gutter fell on balcony don’t know what would have happen if we were under it. the loft bathroom leaked downstairs on which my son slipped and fell then I kept a towel there and discontinued the use of upstairs bathroom.

enough beds. good location

Stayed in November 2022

the apartment was not so clean and you have to ask for a fan in the summer time

the person we met was very friendly and nice, his name is luis and he recommended many place to visit in lisbon , the apartment was big and nice

Stayed in July 2022

House furniture like sofa was not clean. Also there was bit of smell when apartment was opened for check in (probably of old furniture). No wardrobes were there in any room.

The host was very friendly. Location near to city center and supermarkets.

Stayed in June 2022

nothing to say, because in general everything was good.

The space because was big, and we were very confortable, the host was very nice and explain everything in the best way. In general everything was ok

Stayed in May 2024

Our recent stay at an apartment in Beato, Lisbon, left much to be desired. While there were a few positive aspects, the negatives far outweighed them, making it an overall regrettable experience. Let's start with the positives. The apartment did match the images provided on the booking platform, and basic amenities like linen, towels, and toilet paper were provided. Additionally, the location boasted convenient access to the city center via bus, and we were fortunate enough to find parking near the building without much hassle. However, these few positives were overshadowed by a multitude of negatives that tainted our stay. Firstly, the presence of not one, but two cockroaches was an alarming discovery. This alone was enough to sour our impression of the cleanliness and maintenance of the property. Furthermore, the pervasive smell of mold and humidity permeating the apartment was unbearable. It not only made our stay uncomfortable but also raised concerns about potential health hazards associated with prolonged exposure to such conditions. Additionally, the lack of proper insulation in the apartment became glaringly evident as the temperatures rose. It became apparent that staying here during the summer months would be unbearable due to the lack of adequate cooling mechanisms. Moreover, our frustration peaked when we encountered issues with the provided amenities. For half of our stay, we were deprived of access to WiFi. This lack of basic connectivity greatly inconvenienced us and hindered our overall experience. To top it all off, the most disappointing aspect of our stay was the unprofessionalism displayed by the host. Despite being promised that they would meet us to provide the keys upon arrival, with an extra charge of 30 euros because of late check in, we were left stranded for 45 minutes about 2 o clock at night, with no response to our calls or messages.

The location, it was near a bus station and there was free parking place near the building

Stayed in May 2024

2 bedrooms didn't have windows at all

We prepared breakfast on our own. Location was great. Once we walked to the center of old town (it took us an hour), other times we used Uber

Stayed in April 2024

Overall the experience was good...

The location is quiet and Beautiful,and the bus stop/ train station marvila is walking distance. Most importantly Luis was very understanding and cordial, he ensured we had a good stay.

Stayed in April 2024

Ok

No good no bad

Stayed in March 2024

It was really humid, dirty and nothing worked properly. Sheets, towels, and pillows smelled bad.

Stayed in November 2023

I’m gave this because of money return but the apart was terrible.. The smell inside was very stinky, on bed and next to te walls we found some bugs :( so after when we arrived we start to look for other one

Stayed in November 2023

We rented a car and could easily drive short distance from Lisbon city center. Easy to find parking also, because the community was not too fussy. We spend our time outdoors a lot, so the apartment was only a comfortable place to sleep and rest.

Stayed in June 2023

Very helpful apartment owner. We got a lot of ideas of where to go and what to do. It was nice to be on the terrace in the morning and enjoy the good weather and coffee. Everything needed was available in the apartment.

Stayed in May 2023

I didn't like absolutely everything. This apartment is a sham. All the photos are retouched and do not correspond to reality. Dirt on the kitchen stove. Stains on the bed. Mildew in the corners of the room. Ruined baseboards. Broken back door and cockroaches. We moved out of the apartment after the first night, although we booked four nights, but it was impossible to stay there. The landlord disappeared as soon as they started sending him pictures of the problems.

Photo on the site

Stayed in March 2023

There was lots of dust, the rooms were very poorly furnished, nothing in the kitchen was working correctly and we had one full day without electricity.

Nothing

Stayed in February 2023

location is good. Host is great. we really enjoyed our stay

Stayed in October 2022

Good value, spacious, homely., met on arrival.

Stayed in September 2022

very smelly bathrooms, shower drains clogged. doesn't at all look like as it was shown on the website, bedroom furniture was broken and insufficient. used and old stuff in the kitchen and backyard looked like a junkyard. I would not recommend it to anyone. Booking.com should investigate before they put any property on their website. I am disappointed with booking.com

not applicable

Stayed in June 2022

Not sure what and where to start about this flat, which is in the middle of nowhere. It's located on the outskirts of a new town in an industrial surrounding. We paid London prices for a very dated place and very messy corridor (pics attached). The front door lock was broken and was not fixed (very high risk for tourists staying in an apartment). The flat was not ready till 6 pm, even after several chasers. Very disappointing and not a very good start to a holiday. We were travelling with an elderly, and a kid and all requests (toilet seat, Bathroom arrangement etc.) were discussed and agreed upon months in advance. All requests were fulfilled 3 days after arrival after multiple chasers. Zero noise cancellation effort made in the apartment both from top\botton flats and outside. The bed and Sofa were filthy (as shown in the pics) and very uncomfortable. Squeaky noises as if someone is turning the screw. The balcony of the flat opens into the neighbour's courtyard and bedroom. The only good thing about this place was Luis (Organiser, I guess), who was very polite and apologetic for the inconvenience caused. Note to Booking.com: It would be good if you would invest and investigate the state of the property and not go on smashing photos as they are very misleading. .

We messaged the organiser/owner in the morning to be informed to come late afternoon.

Stayed in June 2022

The apartment was not clean. No cups to drink tea or coffee. We used the glases.

Luis is a very Friends host and communication with him was excellent. The holder of the showerhead was broken and the second bathroom did not have a shower curtain. So there was water over the whole bathroom floor after showering. When I told him that he came the other day and fixed it.

Stayed in May 2022