We couldn’t get towels

Stayed in June 2022

The fact of 2 sets of steep stairs. the shower head was broken and water spurted out over shower screen. It was a little noisy in the evening a bar opposite but with shutters closed not too noticeable.

Very helpful receptionist came to car, which we could only park a fair distance away, and carried all our bags to the apartment. Very friendly and helpful. Apartment was tidied while we were out and bed made.

Stayed in June 2022

Small but has everything you need. it’s in a lively location so evenings can be noisy but that’s not a problem if you intend to be out. it’s up two flights of stairs but not a problem if you’re able bodied. staff helpful

Stayed in June 2022

The apartment is a bit old but a good budget place. A note,the area is a party area with many clubs(one right in front of the apartment)playing loud music till the wee hours everyday and their customers screaming in the streets making impossible to sleep.This is not a place suitable for families or for who want only relax.

Staff are very nice and helpful

Stayed in December 2021

The booked room was nothing like the pictures. There were humidity marks on the wall. The Kitchen and one of the rooms didn't have doors. One of the windows lock was busted so, instead of fixing it they just applied a sliding lock. The toaster didn't work and some pans were dirty inside the cabinet. There was only one kitchen paper roll and no kitchen cloths so after the first day there was no paper left. The mirror in the bathroom was busted. In the app it says that the accommodations will me cleaned daily but then we found a detail sheet where it said that any cleaning would be charged extra. The staircase was a bit dirty and there was a mattress against the wall. There was a lack of cutting knives for preparing food. The balcony was shared with other room.

The beds, bed linen and pillows were really comfortable. The shower had a lot of pressure and the water heated up quickly. The stove, oven and fridge worked properly. The staff was great always ready to help with anything.

Stayed in June 2021

DO NOT STAY HERE. Place is unsafe and is not in the condition shown in online booking photos. This had to be one of our most expensive places we booked but the worst place we stayed at. Our very first night we were given a room which 2 doors didn’t work, no wifi, broken glass and doors, no safe to store things, no working tv or remote, broken outlets and a ratty old bed with a sheet put on top instead of a fitted sheet. Broken glass above the bed? Have at least the courtesy of removing the glass. The second bedroom is literally just a bed and no space around it. Couch that looks like someone died on it or dragged in from the street. Gave us keys for an outside door which doesn’t close and you can just pull open. Man at the counter (which was at a different building) was supposed to be there until 12am. They don’t give you keys to access that building and the guy was no where to be seen when we needed help. We tried calling several times and no answer. We put everything aside and decided to enjoy a night out. Got back around 12:30 and our key gets stuck in the door not allowing us to leave. Eventually we get a hold of the man working at the desk. He comes gets the key out after 15 mins and was ready to leave. When asking him to show me how ends up getting it stuck again and has to call the landlord. He comes - gets the key out after 15 mins, again ask him to show me and gets it stuck for another 30 mins. By this point is 1:45am. We are only in Lisbon for 2 days and a whole day was spent with this. We tell him about the wifi and states the next morning he will get someone to work on it. We call the next morning and clearly no one had any idea that we needed things fixed at the apartment. The man on duty that night was even surprised at the condition of the apartment and even agreed when we said we deserve a refund for our stay.

absolutely nothing. place is trash. DO NOT WASTE YOUR TIME OR MONEY.

Stayed in May 2022

The toilet had a slight smell that wouldn't go away. The security door before the door wouldn't lock

Location

Stayed in May 2022

It can get loud outside in the evening. But it's not a dealbreaker,

A fantastic little street in Bairro Alto. The place is nicely furnished, the bed is very comfortable. Staff incredibly nice and helpfull. Amazing view from the balcony. Great restaurants and bars around. If you want to feel Lisbon it's a very good starting point.

Stayed in April 2022

The listing didn't say NO DEBIT card, but I got there and their POS was out of service, it couldn't charge my card, I even told the receptionist to charge it through Booking.com but she couldn't do that either and all of a sudden she told me their policy is CREDIT CARD only. She told me to go to sleep that she'll try and charge my card later in the morning, so I took the key and went to a bar around, only to come back around 3 am to find here around the apartment looking for me, telling me to move out because her boss was giving her hell, mind you, she already entered the apartment while I wasn't around d in the middle of the night. I offered to pay her cash then because that was the last solution I could offer from my part, she took the cash and I went to sleep but couldn't stop thinking she would come and open the apartment again any moment. P.S, the manager comes to eavesdrop around 12.30 to see if there is no noise in the apartment

The location is nice during the day, but nightmare during the night because of the parties all around, the next apartment is even a restaurant that works till late night

Stayed in October 2021

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Stayed in April 2022

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Stayed in October 2021

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Stayed in May 2022

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Stayed in October 2021