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  5. Reviews of Carmo's Boutique Hotel - Small Luxury Hotels of the World

Reviews of Carmo's Boutique Hotel - Small Luxury Hotels of the World 5 stars

Rua Santiago da Gemieira, nº 10, Gemieira, 4990-645 Ponte de Lima, Portugal

#4 of 20 hotels in Ponte de Lima

Guests' Choice

Review score

Based on 32 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    8.4

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 28 August 2023

    8.0
    Great, but not good value for money.
    • Leisure trip
    • Family with young children
    • Prestige Double Room
    • Stayed 1 night

    Although it feels very secluded, it can't get quite noisy during the day due to the proximity to the road. I also did not like the fact that there was no bathroom in the pool area. Extremely expensive for what you get in my opinion, although top quality. It is great, but too expensive for a vacation in the north of Portugal.

    The breakfast was great and the overall quality of everything is above average.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 3 nights

    Decent sized room with comfortable bed. Comfortable and welcoming public areas. Very good dinner. Friendly helpful staff. Quirky interior decoration.

    Stayed in July 2023

  • Reviewed: 11 May 2023

    10
    Completely unique and outstanding.
    • Leisure trip
    • Group
    • Prestige Double Room
    • Stayed 1 night

    Nothing at all. The place is wonderful.

    Completely unique and eclectic! Room was superb and extremely comfortable. Every little detail was well thought out. Staff and food were first class. Would love to come back for another stay. Worth going out of your way for.

    Stayed in May 2023

  • Reviewed: 11 April 2023

    10
    great place for a couples break
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    lovely well furnished small hotel, beautiful gardens. excellent food

    Stayed in April 2023

  • Reviewed: 22 September 2022

    9.0
    wonderful staff, very helpful, great building & art/decor
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    you can hear road noise/traffic - visually an oasis so surprised to hear cars when getting my massage . our room smelled a bit musty at check-in & the fabrics felt almost damp (they weren’t actually wet). we opened the door & that helped!

    unique, art lovers dream, comfortable, not overcrowded in Sept

    Stayed in September 2022

  • Reviewed: 22 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful quirky hidden gem

    Stayed in August 2022

  • Reviewed: 8 June 2022

    9.0
    it’s a wonderful hotel.
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 2 nights
    • Submitted via mobile

    furniture a little dated

    convenient comfortable attentive staff

    Stayed in May 2022

  • Reviewed: 26 October 2021

    10
    almost perfect!
    • Business trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    price

    everything

    Stayed in October 2021

  • Reviewed: 21 October 2021

    10
    Lovely hotel in a lovely area.
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 2 nights

    Two minor criticisms. The surface on the entrance ramp (from the car park) is ripped in places. This creates an unfavourable first impression. Also, the garden and grounds could be better maintained in places.

    This hotel is great. The decor is quirky and fun. The rooms are gorgeous and the meals are excellent. Service is exemplary.

    Stayed in October 2021

  • Reviewed: 25 June 2021

    10
    Luxurious tent glamping experience with great fish dinner.
    • Leisure trip
    • Couple
    • Luxury Tent
    • Stayed 1 night

    Beautiful glamping tent. Very luxurious room and superb fish dinner. Nice outside pool. Very friendly staff.

    Stayed in June 2021

  • Reviewed: 3 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Tent
    • Stayed 1 night

    The car park its not big. For the room price payed, I don't understand why to pay and extra for the sauna.

    The view from the room and its privacy. The simplicity and kindness of the staff.

    Stayed in October 2023

  • Reviewed: 21 September 2023

    5.0
    Not a leading small hotel in my opinion.
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location on a busy road, which you could hear constantly when dining outside or from the pool. Continuous loud music from neighbouring property. Concrete construction was very gloomy and oppressive.

    Nothing in particular.

    Stayed in September 2023

  • Reviewed: 13 October 2022

    7.0
    The building and garden are OK, Evening catering was a disaster for us. A big disappointment.
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 3 nights

    The experience overall was not good enough to be listed in the Small Luxury Hotels directory. Others SLH's we have used have been exceptional. The major problem. The evening catering was very poor, and most certainly did not meet expectations, and blighted our stay. We wonder if Carmo's has a major kitchen/staffing problem, post-pandemic? The food is expensive, had to be chosen by 18.00 each day, and there is no atmosphere in the dining room. On day 1, Thursday, we were contacted to be told the "for logistical reasons" only sandwiches were available in the evening. There was a choice of about 5-6 and when served the quality was very poor (we told staff at time). On evening 2 (Friday) the "logistical problems" continued , with a limited menu of dishes offered. We chose from the light meals menu and had a very expensive, but nice, small dish. On evening 3 (Saturday), unsurprisingly, we ate out. As the hotel, and others, say the decor is eclectic, which is fun. However, some now looks old and shabby. It needs a refresh. As others have said, the hotel is next to a moderately busy country road. The front terrace can be noisy, but elsewhere is OK, but do not expect rural peace. No noise issue in our room (4).

    The room was very clean, well equipped, nicely furnished and comfortable. The pool area was a nice place to sit an relax in the late summer sunshine. Lots of chairs, loungers and shaded areas too. Pool and gardens were well maintained. The modern rather brutalist-style building is architecturally interesting and the decor eclectic (but is now looking tired in places). Some people will like it, others not. Plenty of free parking is available.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Tent
    • Stayed 2 nights
    • Submitted via mobile

    Road Noise

    comfortable with great food and facilities.

    Stayed in October 2022

  • Reviewed: 28 September 2022

    6.0
    Nice but overprized hotel in a beautiful albeit somewhat noisy location and in need of some upgrades
    • Leisure trip
    • Couple
    • Luxury Tent
    • Stayed 2 nights

    The lady at the reception put us off. She welcomed us in a very robotic and business-like manner without any warmth. Also, the tour around was brief and quick, ending with the usual "if you have any questions, please let us know " It almost felt if it was an honour to be allowed to stay at this small luxury hotel...! The hotel is located next to a relatively busy road and the noise of the cars is constantly present at the background, at the terrace of the room and on the terrace of the restaurant. Overall, the place begins to look rather stuffy and dusty, and some parts are in need of maintenance. If you pay Euro 400 /night you expect and should get more.

    The location of the hotel and the view of the tent rooms was very nice. The room itself was comfortable and the spa treatments that we had booked were good. We only could enjoy a dinner on the first night since the cook was sick the second night, but it was good. Nothing spectacular but a solid meal, in particular considering the very reasonable price ( Euro 39/pp). The ladies that are helping at the restaurant are very nice and efficient and make a real effort to make you feel at home. This in stark contrast to the lady at the reception the day we arrived....

    Stayed in September 2022

  • Reviewed: 25 September 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Better communication from the hotel staff no e mail returns

    Stayed in September 2022

  • Reviewed: 5 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Tent
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 6 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 27 August 2023

    10
    Excelente! A repetir!
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 21 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Tent
    • Stayed 1 night

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 20 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 14 May 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Luxury Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2022

Showing 1 – 25

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