Reviews of Parador Casa Da Insua 5 stars
Penalva Do Castelo, 3550-126 Penalva do Castelo, Portugal
#3 of 7 hotels in Penalva do Castelo
Guests' ChoiceReview score
Based on 48 hotel reviews
8.9Score breakdown
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Cleanliness
9.3
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Comfort
9.2
-
Location
8.8
-
Facilities
8.8
-
Staff
8.9
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Value for money
8.6
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Free WiFi
9.0
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Showing 1 – 25
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Reviewed: 13 March 2024
Jamie
United States1 review8.0“Very good over all”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast was not worth the money.
Stayed in February 2024
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Reviewed: 28 November 2023
Cardoso
Portugal16 reviews1 helpful vote9.0“Excellent stay in. a superb hotel”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Shops closed.
Breakfast was good enough. Hotel location excellent.
Stayed in November 2023
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Reviewed: 17 October 2023
Kelly
Canada8 reviews10Exceptional- • Leisure trip
- • People with friends
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
The evening meal service was great, but food was only OK. Note....i don't eat seafood, so the rest of the menu could have been great. I just can't provide an opinion on it.
Almost everything! The grounds are incredible and their local wine is great.
Stayed in October 2023
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Reviewed: 9 October 2023
Luciano
Portugal3 reviews9.0“Really a pleasure to stay and good food, prices in line with good hotel.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing.
Everything was OK, place fantastic, good dinner and breakfast. Rooms a bit old but kept in very good state.
Stayed in October 2023
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Reviewed: 4 October 2023
Marilyn
United States8 reviews2 helpful votes10“Beautiful place with great history”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Beautiful property to tour the gardens after breakfast
Stayed in September 2023
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Reviewed: 3 October 2023
Wendy
Canada35 reviews8 helpful votes9.0“Nice place but Pressured to stay in smaller room”- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
There is confusion on booking.com pricing and pressure to change rooms that were not meant to accommodate our group. Will take the matter with booking.com
The setting and the history of the property.
Stayed in September 2023
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Reviewed: 24 September 2023
Helen
Portugal29 reviews1 helpful vote9.0“Beautiful parador with great parc”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Beautiful Parador, great parc, museum and nice restaurant
Stayed in September 2023
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Reviewed: 23 September 2023
Lynda
United States25 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
our dinner dining experience was terrible. the choices were extremely limited and what we ordered was terrible. Definitely the worst dinner we have had in Portugal!
the ambiance, the history, the guided tour offered by our reception host, our lovely room
Stayed in September 2023
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Reviewed: 22 September 2023
Gregory
United States2 reviews8.0“Comfortable and interesting stay. Great introduction to Portugal.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Roof in need of repair. There were numerous buckets around to catch leaks when it was raining outside.
Nice historic buildings. Beautiful gardens. Good variety of places to wander and explore. Food was quite good but not extraordinary. Breakfast buffet was a good value.
Stayed in September 2023
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Reviewed: 7 September 2023
Jillian
United Kingdom34 reviews8.0“Overall outside areas in desperate need of a lot of work, inside interesting rooms to look round, staff that were there”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Not enough staff ! Very difficult to get any bar service, nobody about !! Nowhere to relax ie comfortable lounge area, disappointing restaurant position did not take advantage of views over garden. Garden needing a lot of work, opportunity missed, could have been beautiful. Cheese making area and museum ?? Don’t bother. Pool area very scruffy.
Fabulous historical hotel , comfortable clean rooms, staff friendly, good parking.
Stayed in September 2023
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Reviewed: 13 June 2023
Tom
Germany1 review10“Great”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Problems with Wi-Fi to connect. Otherwise nothing bad to say
Breakfast was very big and hygienic. Personal very nice and helpful. Very clean rooms and hotel area.
Stayed in June 2023
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Reviewed: 30 May 2023
Peggy
Canada22 reviews3 helpful votes10“I will return!”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 2 nights
Staff could have been a little friendlier. It would have been great to have a guided tour offered of all the museum rooms.
This place is a museum, amazing artifacts from the 19th century. We loved it. The gardens are beautiful.
Stayed in May 2023
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Reviewed: 2 January 2023
John
United States6 reviews9.0“Would be a pleasant place to spend a couple of relaxing days in warm weather too.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Attractive, well cared for facility.
Stayed in December 2022
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Reviewed: 16 November 2022
Daniel
Israel12 reviews4 helpful votes8.0“special place. In the heart of the countryside. far from anywhere. Quiet. Ancient and magnificent. For those who ar”- • Couple
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
If you are off season you will get a naked room. It is not possible to prepare a hot drink. You are alone in a huge structure.
special place. For those looking for peace and comfort.
Stayed in November 2022
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Reviewed: 18 October 2022
Maria
United Kingdom61 reviews11 helpful votes10“Amazing place, very comfortable with excellent food!”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 5 nights
Liked everything. An electric kettle in the apartment would have been great but got by without one
Everything we experienced was amazing! From the peace and serenity and the beauty of the surrounding gardens and areas. Vineyards were a great experience. Our 2 bedroom apartment was extremely comfortable, expensive furnishings, basic and very suitable. Food in the restaurant was reasonable with a great limited choice and high level tasty dishes. I would highly recommend staying here for a few days to experience the Hotel and grounds, and local vineyards. Staff were very accommodating and helped us for all our needs. Thank you
Stayed in October 2022
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Reviewed: 5 October 2022
Edward
Canada11 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
The accommadation was fine however the dinner was very much over priced.
The breakfast was fine.
Stayed in October 2022
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Reviewed: 5 October 2022
Sean
United Kingdom5 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Nothing more
Location was perfect. Very peaceful with beautiful gardens. Breakfast and evening meal both excellent
Stayed in September 2022
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Reviewed: 23 September 2022
Robert
United States9 reviews10“We had a enchanting stay at the wonderful manor house and gardens.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
We liked it all.
Historic charm and history. The grounds were beautiful.
Stayed in September 2022
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Reviewed: 25 July 2022
Angelino
United States1 review9.0“Excellent resort”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
Wi-Fi was not good at all. We didn't have Wi-Fi in either room for all 3 days that we stayed. Even after complaining to the front desk about it. One other thing was the water kept shutting off during the day. I understand that this was a one time event for them and they needed to repair some pipes in the nearby village but it did hamper our ability to shower during the day. Otherwise great place.
The ambiance of an old vintage medieval look with modern amenities of the rooms was exactly what I was looking for in our Portugal trip. The beds were very comfortable and the linens and towels were of the highest qualities. Slippers were great and the air-conditioning was superb. The cost to value was spot on and we lkved our stay and will definitely come back.
Stayed in July 2022
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Reviewed: 2 June 2022
Oksana
Portugal5 reviews4 helpful votes10“charm and charisma of an ancient place combined with modern facilities and staffs welcome -amazing”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
Functioning swimming pool would have been nice but we might have been out of season for an outdoor
An amazing place, truly unique
Stayed in June 2022
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Reviewed: 6 May 2022
Agnieszka
Poland102 reviews11 helpful votes9.0Superb- • Business trip
- • Group
- • Standard Double Room
- • Stayed 1 night
Too little staff for the dinner. It was dificult for them to manage the restaurant and the bar
Beautiful historic building and gardens. A great idea with the possibility of viewing authentic interiors and historic agricultural machinery. A very tasty dinner.
Stayed in May 2022
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Reviewed: 6 November 2021
Midnight
United Kingdom101 reviews9 helpful votes9.0“Beatiful Hotel”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Beatiful Hotel and grounds. The room was very comfortable and the evening meal and breakfast were excellent. I've stayed here 3 times over the last few years and I will return without hesitation.
Stayed in October 2021
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Reviewed: 7 October 2021
Patricia
Brazil41 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The gardens,the history
The historic building
Stayed in October 2021
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Reviewed: 23 September 2021
Helen
United Kingdom14 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
We were upgraded to a junior suite, very comfortable with balcony. Food excellent and staff helpful.
Stayed in September 2021
Showing 1 – 25
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