I’m not sure if it was a fluke, but no one was on property when we arrived. We had some difficulty knowing where to park (apparently it’s along an adjacent wall, so I’m not sure I would say that the property has parking available necessarily as much as there is street parking nearby). Once we figured out the parking, we needed to what’sapp call the property so someone would let us in. I know they tried to avoid this by asking for our arrival time, but that’s sometimes hard to judge, especially when driving. Anyway, that wasn’t a big deal. The main negative of the room was that it was very damp, like sleeping in a cave a bit. We were in a downstairs room. There wasn’t ac that I could see, and the whole room felt somewhat humid. There was a decent amount of street traffic going right by the window, so leaving it open wasn’t a good option either. Despite this, the stay was fine, and, for the price, I would likely stay again.

The Charm Inn is a really cute old house, that’s very well decorated. The room was spacious and cute. They have a nice sitting room and a pool. The breakfast was very nice. They had many types of breads, muffins, cakes, meats, cheeses, yogurt, fruit… Everything you can want from a hotel breakfast without anything cooked. The location is good, just uphill from Sintra town, but in the middle of everything.

Stayed in June 2023

Having to leave. Really, all was great! I wish to have booked to stay in Sintra for more days!

The warm reception, the kind and helpful service for breakfast and any questions asked. Both rooms were cozy and decorated with great taste. The pool was a lovely extra and the breakfast was plenty and varied.

Stayed in June 2023

difficult communication unmanned reception our room #4  a lot smaller than indicated with any photos online Needs some general maintenance we had no door handle on the only door for ventilation to outside ,main entry door to room Jams, room smaller than indicated in any photos online, vintage hairdryer can’t dry hair looks good- would recommend taking your own,  no iron ironing board ifrequired shower fittings, falling off, no cleaning been done under the bed Apart from that generally nice & clean where you could see so light bulbs not working in our room

historic charm nice swimming pool  We could leave bags why we look round town, but Hotel not even interested in discussing in early cq In very nice breakfast 

Stayed in June 2023

In the majority time there is no one at the hotel reception and in my point of view it's not good.

Everything was good. The staff was pretty kind, the breakfast was delicious and the run, loved.

Stayed in June 2023

None

I loved the room which was very well decorated and super comfortable.. The breakfast was excellent. In a quiet place but walking distance to the center of town ,bus to the sites very close and great restaurants nearby

Stayed in June 2023

Parking maybe difficult to find space.

Like to stay at a very old apartment, good environment and breakfast, friendly staff. Location is good and access to attractions by around 20-30 minutes walking distance.

Stayed in May 2023

Parking was on the street and it was very difficult to find a parking spot nearby.

The building was lovely and in the style of the old city of Sintra. Squeaky doors, wooden floors and high ceilings. The breakfast and swimming pool were very nice.

Stayed in June 2023

A little further to walk into the centre than anticipated - still only 10 minutes though. the bed was super firm.

Old world charm , very clean and comfortable and very spacious room. lovely breakfast in sweet breakfast room. great value for money.

Stayed in June 2023

Nice Room Comfortable bed, good location.

Stayed in May 2023

The soundproofing is poor and you can hear the wooden floors creaking on the first floor. Don't forget your earplugs :)

The breakfast selection is not very extensive and there was no hot food, but otherwise everything was tasty. We arrived very hungry and asked where we could get a quick lunch, so the woman who greeted us offered to make us sandwiches. We refused, but it was so nice! :) The house is very old and beautiful.

Stayed in May 2023

Breakfast was deficient.

Stayed in May 2023

We had no problem with free parking at the hotel, maybe in high season it can be.

Comfortable accommodation close to the centre of Sintra and the train station. The hotel was located at the turn off from the main road into the centre of Sintra, which is a plus. On foot you are in the centre in a few minutes, back you have to pedal uphill a bit or you can use the bus which stops near the hotel. The room size was quite adequate, the beds were comfortable, the pool is smaller but still excellent for a morning or evening refreshment. The staff is helpful. There was a good choice for breakfast.

Stayed in May 2023

Could be a bit noisy on road but quieter at night with closed shutters. No receptionist permanently on site but responded quickly to phone call.

Excellent location close to centre, bus routes and restaurants. Lovely garden and pool area. Good continental breakfast. Good size, bright room.

Stayed in May 2023

not welcoming staff, check-in very cold, unfriendly, hard to get information from. Being a house is a bit loud. small breakfast room with not much options

beautiful house, spacious room, good location, quiet pool

Stayed in May 2023

The Wi-Fi did not work on the room I was at #109

Appropriate breakfast

Stayed in May 2023

Very happy with the accommodation breakfast was excellent staff were nice good location if you want to get to the castle of the moors. I would highly recommend the charm inn.

Stayed in May 2023

The shower didn't drain fast enough and the sliding door to the bathroom was not functional.

Breakfast was wonderful, served in a lovely room.

Stayed in April 2023

Ceiling leaking in my room. They did offer to move me to another apartment since the hotel was sold out. It was late, I just ask for towels and they did give them to me.

Stayed in May 2023

loved the aesthetic, breakfast was good!

Stayed in May 2023

It's away from civilization

Big room, cozy place, good breakfast.

Stayed in April 2023

Hotel lives up to its name - it is charming. Lovely decor and outdoor space is lovely.

Beds were very comfortable, we all.enjoyed a great night's sleep. Location is good, quiet but not far from the centre. Be prepared for steep walks!

Stayed in April 2023

Breakfast served from 0830 Turned up at0825 room full .I estimate a wait of at least 30 to 45 minutes declined to wait and left

Good location.There were a few restaurants just up the road

Stayed in April 2023

Smell of sewerage in WC/bathroom

Stayed in April 2023

The layout of the room.

Breakfast was good for the first day. Limited spread so, it is quite boring in day 2 and 3.

Stayed in April 2023

No one around for help and prepare for a big walk up a big hill to get to town and back.

beautiful property. clean room. nice breakfast

Stayed in April 2023