All OK

Everything

Stayed in September 2023

Nothing

The location was outstanding. Just steps away from Praia de Raina, the gem of Cascais beaches, in my opinion. Also close to the rail line for those arriving by rail. The staff was very friendly. The room was clean and comfortable. It was small, as expected but had refrigerator and tea/coffee service. Breakfast was fine. The coffee machine at breakfast was temperamental which was the main concern. Otherwise adequate selection of fruit, hot food, breads, yogurt. Good value for the price. Will stay here again.

Stayed in September 2023

Staff very helpful and accommodating, parking and great location

Stayed in October 2023

Nothing

Very friendly staff with good English. Allowed us an early check in. Central location and 24 hour reception. Very clean and comfortable room, big tv, lift and late check out.

Stayed in October 2023

Comfortable stay, room was nicely decorated though hotel overall could do with a bit more attention to detail, looking a bit old in places. Nice welcome on arrival. Comfy beds, air con, good selection of TV channels. Bit of a plumbing issue when we first arrived but it went away. Breakfast pretty average but did the job. Free water refill in reception was great!

Stayed in October 2023

They did not refund us the €170 cancellation fees (per room) for the two other rooms we had booked, one for our son and one for my brother. So in total they charged us €340, although the reason of the unexpected cancellation was explained to them, which was a family emergency. Booking.com even offered to not charge the hotel their usual commission as they supported the matter but hotel owners were most unhelpful. Our son will be getting married in Cascais in 2024 and we would have booked bulk rooms to accommodate our large Asian families, (at least 30 rooms), so I guess they lost our business, as there are several good centrally located hotels in Cascais.

The location of the hotel is excellent. Paul at the reception is a very helpful lad, thank you.

Stayed in October 2023

Parking was tricky--though the hotel can't really help that. The lot they referred us to was challenging when leaving. When you pay and get to your car and load luggage, you apparently only have 15 minutes or your exit ticket won't work. You then have to rush to pay station again to pay another 50 cents to exit. Hopefully you don't have cars behind you. There were several cars in the same situation. Maybe refer customers to another lot?

Staff was very helpful, room spacious, bed very comfortable. Nice balcony too.

Stayed in October 2023

Location location location. Great breakfast and simple room

Stayed in September 2023

No sewing kit.

Breakfast fine. Location excellent

Stayed in October 2023

The coffee wasn't the best to my tastes.

The hotel is located within walking distance (200metres) of the train from Lisbon. The street is not noisy. There is a choice of sandy beaches, only 5 minutes walk away. Restaurants and shops are next door or also within 5 minutes walk. Further walks along the coast either east to Estoril or west to discover two lighthouses are good for exercising the legs. The breakfast buffet had a good variety of fruit, bread and cooked goods. The staff were always cheery, helpful and knowledgeable. The room was clean, had plenty of natural light and felt airy. They provided free beach towels and a glass bottle for drinking water, which could be topped up at a water filter.

Stayed in September 2023

Only issue was the flusher on our toilet was broken and it took about 4 days to be repaired.

Clean, comfortable, modern hotel with comfortable beds and a well stocked and varied buffet breakfast......had to be in early for the fresh bread rolls.

Stayed in September 2023

The staff in the reception were friendly but with little information

Location, cleanliness, breakfast,

Stayed in October 2023

The toliet was always running

Great location, average breakfast, clean room

Stayed in September 2023

Nothing

Clean, quiet and great location for central Cascais

Stayed in September 2023

The room was quite small for the price.

The location was perfect. The staff were amazing, especially when we locked ourselves out of the safe! The breakfast was decent.

Stayed in September 2023

Location was great

Stayed in September 2023

Good location

Stayed in September 2023

best location all the staff are very nice, night shift and day as well very much glade to meet Mr. Umar, vert nice and humble person

Stayed in September 2023

Great location

Stayed in August 2023

Our first room did not stand to our expectations, and wasn’t true to what we purchased on booking.com. However, we were able to move after first night. Some of room features are not well thought through, eg bathroom does not have good ventilation, so that towels do not dry. To make guests’ stay more comfortable, I would recommend improving tea facilities in the rooms.

The location is excellent. It is rather small hotel, with perhaps 20 rooms all together. Which I like. The rooms differ quite much in size and comfort, but we were lucky to upgrade our room, and had excellent rest and sleep. The bed was comfy, towels soft and rooms clean. Windows isolate voice, so although there are several cafes around, the noise didn’t’ bother us. The staff is super helpful and kind. They all get 5 stars.

Stayed in September 2023

Nothing

The room was spacious, clean and very comfortable bed. Breakfast buffet was well stocked and had some lovely freshly baked breads. Great location

Stayed in September 2023

Stylish and eco conscious. Lovely staff.

Stayed in September 2023

Very clean and great location

Stayed in September 2023

‘Inner patio’ window view was on a .5m x .5m space with some black tube in the center

Clean Free water in the lobby and a coffee machine in the room On-site parking though rather expensive (€15 / day)

Stayed in September 2023

clean room with peace and quiet. perfect place to rest in the center of town. nice breakfast.

Stayed in September 2023