Rua Teixeira Lopes 114, 4400-320 Vila Nova de Gaia, Portugal
#11 of 34 hotels in Vila Nova de Gaia
Guests' ChoiceBased on 178 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
8.5
Facilities
9.1
Staff
9.1
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 4 June 2024
Marcio
BrazilIt is a great hotel, very well located in a beautful garden
Stayed in May 2024
Reviewed: 9 May 2024
Roberta
ItalyNothing
The swimming pool
Stayed in May 2024
Reviewed: 7 April 2024
Catherine
United StatesHousekeeping kept forgetting to replace tea and coffee.
Friendly staff. Excellent breakfast. Quiet indoor pool, with sauna & steamroom. Good gym.
Stayed in April 2024
Reviewed: 6 April 2024
Tamás
HungaryOnly thing I was missing is a hot spa/tub or let it call jacuzzy. The spa section itself is brilliant with the pool/gim/therapy/massage and with the sauna sections (multiple saunas as well). So really, just a hot watered jacuzzi maybe.
Extremely helpful and cheerful hotel stuff, 0-24hour reception, even a tremendiusly tasty welcome wine. The location is quiet but still very easy to reach the city center, not to mention the beautifel sidelake, and of course the wineary right next to it! Food service are extraordinary as well, top quality. Spa section is almost perfect. And Bernardo is the best captain of the bar ;)
Stayed in April 2024
Reviewed: 2 April 2024
Lisa
United KingdomThe location is a little bit further out, however we were aware of this when booking and chose to compromise on location for the other amenities offered by the hotel.
We visited Porto when the weather wasn't ideal, so made use of the gym and indoor pool facilities in the afternoons. Staff were extremely friendly & helpful, room comfortable.
Stayed in March 2024
Reviewed: 2 January 2024
Ana
PortugalEverything
Stayed in January 2024
Reviewed: 2 October 2023
Deborah
United KingdomStaff not help full
Very clean but couldent get served after 11 o’clock at the bar
Stayed in September 2023
Reviewed: 28 September 2023
Kim
United KingdomThe bar opening times were only 7-11. And they only had one bar staff working on a very busy evening. He was very nice and a good barman but I gave up trying to get a drink as I waited so long.
Sleek, clean modern. Young man on reception when we arrived was very, very pleasant and professional.
Stayed in September 2023
Reviewed: 25 September 2023
Lee
United KingdomThe grounds of the hotel could have benefitted from some much panache. The hotel bar and restaurant were a little underwhelming.
The hotel was very comfortable. The staff were lovely, especially Errica and Joel on the front-of-house team. The indoor pool and steam/sauna were excellent. The bedroom was very nice.
Stayed in September 2023
Reviewed: 19 September 2023
David
United KingdomClean The staff we extremely welcoming and the facilities were good
Stayed in September 2023
Reviewed: 14 September 2023
Kamil
IrelandClean, quiet, good location.
Stayed in August 2023
Reviewed: 5 September 2023
Maria
United KingdomNothing really
All. Super stylish, beautiful, comfortable beds and pillows, pool so nice too and great staff.
Stayed in August 2023
Reviewed: 5 September 2023
Noreen
IrelandLocation is poor
Beautiful hotel
Stayed in September 2023
Reviewed: 28 August 2023
Shelley
United StatesLocation was out of the way. Too crowded to use outdoor pool. Massage was not so great.
The hotel was nice and spacious. Great staff. The indoor spa area was nice except not relaxing with kids in it.
Stayed in August 2023
Reviewed: 26 August 2023
Alfredo
United KingdomNothing to dislike
One of the best in Vila Nova de Gaia
Stayed in July 2023
Reviewed: 20 August 2023
James
United KingdomDrinks and food at poolside bar nice enough but double the price of most places in town.
Very nice hotel, clean with good facilities and comfortable room. Staff friendly and happy to help.
Stayed in August 2023
Reviewed: 13 August 2023
Kristine
DenmarkConcrete right in front of the balcony distracting from the beautiful view
Great pool area, nice room and friendly staff
Stayed in August 2023
Reviewed: 12 August 2023
Philippa
United KingdomMen hammering early in the morning doing something to path surely this maintenance could be done on off peak season not height of summer
Great decor, very clean. Amazing pools both inside and out
Stayed in August 2023
Reviewed: 8 August 2023
Jack
United KingdomStaff didn't tell us about the city tax, and the hot tub was not working.
Gaia is a few stations away from Central Porto, but it's quiet and perfect for a city escape. The facilities were amazing, and the hotel gives you a free port wine tasting on-site. The Internet was good and fast.
Stayed in August 2023
Reviewed: 2 August 2023
Jodie
United KingdomNothing
Excellent hotel location and facilities. Staff very friendly and helpful. Great rooms and outside areas. Free underground parking and outside parking is also available slightly further away on the property.
Stayed in August 2023
Reviewed: 31 July 2023
Emelie
SwedenWe skipped the breakfast because of the extreme price, it would have been nice to have the breakfast included in the roomprice.
Very nice pool area which you can access without further payments. Nice room as well and good air condition.
Stayed in July 2023
Reviewed: 30 July 2023
Linda
SwitzerlandEverything. The place and location is amazing.
Stayed in July 2023
Reviewed: 25 July 2023
Frank
United KingdomRoom view
Pool , staff and faciliries
Stayed in July 2023
Reviewed: 24 July 2023
Petra
United KingdomSpacious room with a pool view, great outdoor pool topped up with evening dj and cocktails . Friendly and helpful staff 👌
Stayed in July 2023
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